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Golden Sand Hotel

St. 23 Tola, Mondol 4, S/K 4, Khan Mittapheap, Sihanouk Ville, Ochheuteal Beach and Serendipity Beach, Sihanoukville, Cambodia (Show on map)

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Area: Ochheuteal Beach and Serendipity Beach Number of Rooms: 134
Free Wi-Fi

Recent customer reviews

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Good

7.5

based on
578 reviews

Value for Money
7.4
Location
8.1
Staff Performance
7.4
Hotel Condition/Cleanliness
7.5
Room Comfort/Standard
7.5
Food/Dining
6.9
All reviews (578)
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Gray M. Families with young children New Zealand, September 14, 2014
One of the better hotels in Sihanoukville

Good room & beds. Good pool. Helpful staff
7.3
We decided to stay an extra night. I am a foreigner married to a Cambodian and we have two children together. I have been here for quite a few years. The Executive suite we stayed in was ideal for us as a Family and came at a good price through Agoda. Our two youngsters had their own big beds and smaller bathroom in the main room while my wife and I had our King sized bed and large ensuite bathroom in our adjoining bedroom. Flat screen TVs in both rooms. These are rarities in Sihanoukville. We have stayed at Sokha resort before which is much nicer but about 5 or 6 times the price. The pool here is very large and clean but u can be woken early by noisy families using the pool from 0630 in the morning despite the 8am opening time. This is mostly on the weekends though and only happened once. The staff are very friendly and helpful for the most part. The hotel is not new but is kept in reasonably good condition. It is clean and cleaning staff once cleaned our room at 9pm upon our request. There is good AC in the rooms and our 3rd floor windows overlooking the pool provided a good fresh ocean breeze too. There was a musty smell in the room and cupboard on arrival but this disappeared with some airing out. Room service provided a pretty good feed when required too. The buffet breakfast was good and gives many choices but a couple of cereals were a bit old and the salty omelette wasn't Spanish enough. Haha but one shouldn't be too picky. There is a handy cafe next to the pool as well as the main restaurant. All in all a good stay an we would happily return
Gray M. Families with young children New Zealand, September 13, 2014
One of the better hotels in Sihanoukville

Two rooms with 3 big beds. Good pool. Helpful staff
7.3
I am a foreigner married to a Cambodian and we have two children together. I have been here for quite a few years. The Executive suite we stayed in was ideal for us as a Family and came at a good price through Agoda. Our two youngsters had their own big beds and smaller bathroom in the main room while my wife and I had our King sized bed and large ensuite bathroom in our adjoining bedroom. Flat screen TVs in both rooms. These are rarities in Sihanoukville. We have stayed at Sokha resort before which is much nicer but about 5 or 6 times the price. The pool here is very large and clean but u can be woken early by noisy families using the pool from 0630 in the morning despite the 8am opening time. This is mostly on the weekends though and only happened once. The staff are very friendly and helpful for the most part. The hotel is not new but is kept in reasonably good condition. It is clean and cleaning staff once cleaned our room at 9pm upon our request. There is good AC in the rooms and our 3rd floor windows overlooking the pool provided a good fresh ocean breeze too. There was a musty smell in the room and cupboard on arrival but this disappeared with some airing out. Room service provided a pretty good feed when required too. The buffet breakfast was good and gives many choices but a couple of cereals were a bit old and the salty omelette wasn't Spanish enough. Haha but one shouldn't be too picky. There is a handy cafe next to the pool as well as the main restaurant. All in all a good stay an we would happily return
John W. Couples United Kingdom, September 10, 2014
Golden Sand

Central location, good value for money and safe and secure
8.3
Good
Ly H. Families with young children Cambodia, July 27, 2014
So so nothing

*Breakfast, near beach, easy parking
6.3
--Simple, just feel easy to go beach swimming, the toilet not good !
Paul K. Solo travelers Australia, July 24, 2014
golden stay

staff location breakfast
8.7
Very enjoyable all staff friendly and helpful with any request
Coert G. Business travelers South Africa, June 13, 2014
Very nice and extended our stay

Friendly & helpfull staff
8.3
Even with the bad rainy weather a very pleasant stay. Nice buffet breakfast with extremely friendly staff. Nice & clean comfortable rooms Near beach & restaurants
Medha D. Families with older children India, June 8, 2014
Beach leisure with good food

The Rooms, Location, Leisure Cafe
8
It is near the beach, well connected(pick ups ), large so that its occupied even in low season.BEST BREAKFAST IN THE WORLD.Best and safe for family.Easy access for activities like scuba diving etc.Helpful staff. Large room with 2 wash rooms -very handy for early trips.
Chintana K. Families with young children United States of America, May 22, 2014
Poor quality hotel pretending to be a world class.

None
2.7
Only met with unfriendly staffs. Refused to listen and answer questions appropriately. Overall, I highly recommended anyone seeking to stay at this hotel to seek elsewhere where you perhaps can get better service the quality and money.
Alden V. Families with young children Philippines, May 12, 2014
Worthwhile and memorable stay.

Excellent Location, Buffet breakfast, and Nice Big pool
8
We had fun in the hotel we even extended our stay. The staffs were attentive and friendly in addressing our concerns especially the manager who is very helpful and fast acting. The pool was nice although you wouldnt see a thing underwater even if its just been cleaned and its a good alternative if you are not yet in for the beach. Children would love the pool. The Buffet breakfast was good but we've stayed in this hotel 2 times within 6 months so I would say that there was nothing new in their menu (I would like to see danish breads and chocolate drink).It has an excellent location being a walk-away from the beach and the city center. They can book your travel needs at the same cost with travel agencies outside so no need to look elsewhere. the staffs our attentive, helpful, and friendly. Kudos to the manager Mr Veasna for helping us in our demands.
Edward H. Solo travelers Canada, April 25, 2014
Location is good but hotel in need of an update

Location, location, location
6.7
This hotel is OK but I would not stay here again. The location is good as it is not far to walk to Ocheteaul Beach and close to the 2 lions round about so you can walk to many stores and restaurants. The hotel is in need of an upgrade. The rooms still have keys to lock it and the lock on my door was pretty sticky so it took quite an effort to open the door. The furnishings inside the room are quite dated and run down for some items. The hallways are dark - the bulbs they put in are not bright but save energy so it is very dark. The pool is not too good. They have localize filtering systems in 3 areas but the circulation is not enough to really clean the water. The chlorine is quite strong so don't stay in too long. The location of the pool is at the front of the hotel so you need to cross the entry driveway to get to it. Overall I would say that there are better hotels at the same price in the same area.

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Customer Reviews - Golden Sand Hotel, Sihanoukville

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