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Customers like this hotel for:
    Nearest transport:
  • Batu Feringghi (0.4 Km / 5 min walk)
    Area recommended for:
  • restaurants
  • beaches
  • family fun
    Distance to airport:
  • Penang International Airport (20.0 Km)
    Customer comments:
  • "Comfortable rooms", "Friendly staff", "Good location right on the beach", "Great facilities including pool, garden area and adventure zone"
    Top nearby attractions:
  • Batu Ferringhi Sidewalk Bazaar (0.4 Km / 5 min walk)
  • Batu Feringghi Night Market (0.9 Km / 11 min walk)
  • Tropical Spice Garden (2.9 Km)
  • Penang Cultural Centre (3.8 Km)

Note: Distances are measured as a straight line.

Golden Sands Resort by Shangri-La Penang

Batu Feringgi Beach, Batu Ferringhi, Penang, Malaysia 11100 (Show on map)

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Features of Golden Sands Resort by Shangri-La Penang

Hotel Facilities

  • 24-hour room service
  • airport transfer
  • babysitting
  • bar
  • coffee shop
  • concierge
  • dry cleaning
  • elevator
  • express check-in/check-out
  • facilities for disabled guests
  • family room
  • laundry service
  • luggage storage
  • meeting facilities
  • poolside bar
  • restaurant
  • room service
  • safety deposit boxes
  • salon
  • shared lounge/TV area
  • shops
  • shuttle service
  • smoking area
  • tours

Sports and Recreation

  • fitness center
  • garden
  • golf course (on site)
  • kids club
  • massage
  • outdoor pool
  • pool (kids)
  • tennis courts


  • free Wi-Fi in all rooms
  • Wi-Fi in public areas


  • car park

Languages Spoken

  • Chinese (Cantonese)
  • Chinese (Mandarin)
  • English
  • Japanese
  • Malay
  • Tamil

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Resort Description
Located at the heart of Batu Feringgi Beach in Penang, this beautiful 4-star, family-friendly...see more Located at the heart of Batu Feringgi Beach in Penang, this beautiful 4-star, family-friendly property is an excellent place of stay. A fantastic resort for a family gathering, it boasts 387 guestrooms that offer fine accommodation. A wonderful place of stay, Golden Sands Resort by Shangri-La Penang lives up to its reputation of being a Shangri-La property. The resort's rooms offer a lively and vibrant atmosphere giving the utmost comfort. Some rooms feature pull down Murphy beds to allow a third occupant without having to request for an extra bed, making it conducive as a family room. All the sea facing rooms feature a balcony where honeymooners can watch the sunset or enjoy romantic candlelight dinners.

Cool Lounge is the first of its kind in all of the Shangri-La properties, allowing guests flying long hauls to enjoy its attached showers and comfortable waiting lounge. Adventure Zone, a family entertainment center, provides children with hours of endless fun. The Cool Zone Kids' Club also features fun activities. For a truly unique and memorable experience, Golden Sands Resort by Shangri-La Penang is the place to be.
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Food, drink and entertainment

Recent customer comments

Filter by Traveler Type
All reviews (1598)

Business travelers (41)

Couples (466)

Solo travelers (65)

Families with young children (738)

Families with older children (174)

Groups (114)

Value for Money
Staff Performance
Hotel Condition/Cleanliness
Room Comfort/Standard
All reviews (1598)
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Sapie B. Couples
Malaysia, November 27, 2015
Best Locations

Sea view, Food Center and Night Market
Best locations for sea view and walking distance to night market
Sharon G. Families with young children
Malaysia, November 26, 2015
hotel room Need to do some improvements.

beach side, Seaview, gym
Not worth with value , furniture too old, smelly and bathroom are not clean.
Pauline Y. Families with young children
Singapore, November 27, 2015
Relaxing stay at Golden Sands

The hotel provides excellent service. At the reception, welcome drinks are being served to guests. The rooms are clean and spacious. Children are entertained with activities every day.
Excellent. The staff are polite and helpful. The hotel rooms and beds are spacious. Children and adults can relax and enjoy the inhouse activities.
Wong M. Families with young children
Malaysia, November 26, 2015
hotel is old. Room with spider webs

Friendly Staff services. Bed is comfortable.
I chose the hotel because of the excellent experience I had 2 years ago. Was disappointed this round as the hotel did not maintained well. There are spider webs near our bed, toilet is stinky and with stains on bath tub. Wonder if anyone will use the bath tub to soak.
Peter B. Couples
Australia, November 26, 2015

Could not think of any
Very poor for a Shangrila hotel
Peck T. Couples
Malaysia, November 23, 2015
Value for money

I like the foods serve and night time singing band
I feel good and will come back again with family memebers
Peck T. Couples
Malaysia, November 19, 2015
I like it

Location, foods and staffs
Richard B. Families with young children
United Arab Emirates, November 16, 2015
Disappointment by Shangri-La

Food quality, location
Well I have heard people talk of the Golden Sands Shangri-La for many years, so this was a chance to go experience it. Unfortunately I have to say, very disappointing. From the poor service at dinner, slow service, lack of food at the buffet to the completely unfriendly child nature of the place. This was a shame as the food we did manage to coax out of the staff was very nice. My poor 5 year old got it the most, told off for walking 5 steps in front of me, told off for playing on the grass, told off for jumping in the pool, told off for ..... being a child I think. During our stay our room was not made up at all on one day so requiring me to make the bed myself, not 4 star service. Basically I will not rush back to this hotel.
Lim C. Families with young children
Malaysia, November 17, 2015
Great place for a weekend getaway with the kids!

Friendly and warm hotel staffs (always smiling!), spacious beach side, 24 hours F&B service wherever you go!
It was a lovely stay for us! The staffs were really friendly and are highly motivated people - always smiling and joyful! The only setback for me is the furnitures and fixtures in the room which was really old.
Man L. Families with young children
Malaysia, November 16, 2015
Best facilities

Great Indoor playground, Daycare and transit room
The best thing about the hotel is transit room. It able to extend our playtime in hotel with comfortable shower after check out without any additional charges.

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