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Customers like this hotel for:
    Nearest transport:
  • Batu Feringghi (0.4 Km / 5 min walk)
    Area recommended for:
  • restaurants
  • beaches
  • family fun
    Distance to airport:
  • Penang International Airport (20.0 Km)
    Customer comments:
  • "Comfortable rooms", "Friendly staff", "Good location right on the beach", "Great facilities including pool, garden area and adventure zone"
    Top nearby attractions:
  • Batu Ferringhi Sidewalk Bazaar (0.4 Km / 5 min walk)
  • Batu Feringghi Night Market (0.9 Km / 11 min walk)
  • Tropical Spice Garden (2.9 Km)
  • Penang Cultural Centre (3.8 Km)

Note: Distances are measured as a straight line.

Golden Sands Resort by Shangri-La Penang

Batu Feringgi Beach, Batu Ferringhi, Penang, Malaysia 11100 (Show on map)

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"tried hard to fulfill what the guests need, friendly..."

wong, Malaysia November 30, 2015

Features of Golden Sands Resort by Shangri-La Penang

Hotel Facilities

  • 24-hour room service
  • airport transfer
  • babysitting
  • bar
  • coffee shop
  • concierge
  • dry cleaning
  • elevator
  • express check-in/check-out
  • facilities for disabled guests
  • family room
  • laundry service
  • luggage storage
  • meeting facilities
  • poolside bar
  • restaurant
  • room service
  • safety deposit boxes
  • salon
  • shared lounge/TV area
  • shops
  • shuttle service
  • smoking area
  • tours

Sports and Recreation

  • fitness center
  • garden
  • golf course (on site)
  • kids club
  • massage
  • outdoor pool
  • pool (kids)
  • tennis courts


  • free Wi-Fi in all rooms
  • Wi-Fi in public areas


  • car park

Languages Spoken

  • Chinese (Cantonese)
  • Chinese (Mandarin)
  • English
  • Japanese
  • Malay
  • Tamil

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Resort Description
Located at the heart of Batu Feringgi Beach in Penang, this beautiful 4-star, family-friendly...see more Located at the heart of Batu Feringgi Beach in Penang, this beautiful 4-star, family-friendly property is an excellent place of stay. A fantastic resort for a family gathering, it boasts 387 guestrooms that offer fine accommodation. A wonderful place of stay, Golden Sands Resort by Shangri-La Penang lives up to its reputation of being a Shangri-La property. The resort's rooms offer a lively and vibrant atmosphere giving the utmost comfort. Some rooms feature pull down Murphy beds to allow a third occupant without having to request for an extra bed, making it conducive as a family room. All the sea facing rooms feature a balcony where honeymooners can watch the sunset or enjoy romantic candlelight dinners.

Cool Lounge is the first of its kind in all of the Shangri-La properties, allowing guests flying long hauls to enjoy its attached showers and comfortable waiting lounge. Adventure Zone, a family entertainment center, provides children with hours of endless fun. The Cool Zone Kids' Club also features fun activities. For a truly unique and memorable experience, Golden Sands Resort by Shangri-La Penang is the place to be.
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Food, drink and entertainment

Recent customer comments

Filter by Traveler Type
All reviews (1606)

Business travelers (41)

Couples (469)

Solo travelers (65)

Families with young children (743)

Families with older children (174)

Groups (114)

Value for Money
Staff Performance
Hotel Condition/Cleanliness
Room Comfort/Standard
All reviews (1606)
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Chun C. Families with young children
Malaysia, December 01, 2015
Vacation with family

The pool, kids club, the service
wong Y. Couples
Malaysia, December 01, 2015
satisfied service even last min request

tried hard to fulfill what the guests need, friendly attitude, work in organised
though my time at hotel jz about the sleeping time, but having a good9 and even my last minute request they also able to make it.. thankss for giving me the night
Koh K. Families with young children
Malaysia, November 30, 2015

Nice pools, Adventure Zone was great and the staff are well trained!
Min C. Families with young children
Malaysia, December 01, 2015
Child Friendly Hotel

Very child friendly, very friendly staff, near to beach
Great. My kids love it as it is really a very children friendly hotel. My kids were so warmly welcomed by the front desk staff with balloons and lollies while I'm doing the check in procedure.
Mohd K. Couples
Malaysia, November 30, 2015
The most exclusive Resort

Special Breakfast, Spacious bedroom, Have fridge
Very best the resort. Just keep it up.
Mohd A. Families with young children
Malaysia, November 28, 2015
It was a great holiday with the family

Facilities, location and service
It was a pleasant stay, the kids were having a very good time
SIEW L. Families with young children
Malaysia, November 29, 2015
Great location

Nice pools, children friendly and relax environment
Staff performance lacking as compared to my last visit early this year. Checking in / out was slow as there were only 2 counters opened for both on that day. No welcome drinks were served too. But we enjoyed the pool and relax environment.
Sapie B. Couples
Malaysia, November 27, 2015
Best Locations

Sea view, Food Center and Night Market
Best locations for sea view and walking distance to night market
Daniel D. Couples
Malaysia, November 30, 2015
honeymoon stay

I love the pool,room air con was good.
I spend only a night with my was tidy and clean but furniture and deco is old. .need an upgrade asap. ..I love the room air con,It was cold enough for me..swimming pool area was good..friendly service...One thing u guys need to know..The hotel are giving every room a complimentary rm50 on f&b ...They never told me prior my arrival ..until I checked out! (I've ordered rm20 of f&b)..should have order more. .hahahaha...I'm not sure if it's apply to every customers or customers who book their rooms via agoda. ..Please check with the reception on arrival. .overall ill give a 7 out of 10. .
Sharon G. Families with young children
Malaysia, November 26, 2015
hotel room Need to do some improvements.

beach side, Seaview, gym
Not worth with value , furniture too old, smelly and bathroom are not clean.

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