Excellent 8.6
Based on 430 reviews

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About Golden Silk Boutique Hotel

Description

Designed for both business and leisure travel, Golden Silk Boutique Hotel is ideally situated in Hoan Kiem District; one of the city's most popular locales. The excitement of the city center is only 0.1km away. With the city's main attractions such as Dinh Co Vu, Statue of King Le Thai To, Le Thai To Mausoleum within close reach, visitors to the hotel will just love its location.

Take advantage of a wealth of unrivaled services and amenities at this Hanoi hotel. This hotel offers numerous on-site facilities to satisfy even the most discerning guest.

Hotel accommodations have been carefully appointed to the highest degree of comfort and convenience. In some of the rooms, guests can find television LCD/plasma screen, internet access – wireless, internet access – wireless (complimentary), whirlpool bathtub, non smoking rooms. The hotel offers fantastic facilities, including hot tub, sauna, spa, massage, steamroom, to help you unwind after an action-packed day in the city. Enjoy unparalleled services and a truly prestigious address at the Golden Silk Boutique Hotel.
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Features

Internet

  • free Wi-Fi in all rooms
  • Wi-Fi in public areas

Transportation

  • taxi service
  • valet parking
  • car park
  • airport transfer
  • car hire
  • shuttle service
  • bicycle rental

Fitness & recreation

  • sauna
  • spa
  • massage
  • steamroom

Swimming & soaking

  • hot tub

Food & beverage

  • convenience store
  • 24-hour room service
  • room service
  • restaurant(s)
  • coffee shop
  • bar

Pets

  • pets allowed

Cleaning services

  • daily housekeeping
  • laundry service
  • dry cleaning

Guest services

  • postal service
  • ticket service
  • express check-in/check-out
  • luggage storage
  • babysitting
  • newspapers
  • tours
  • concierge

On-site facilities

  • gift/souvenir shop
  • fireplace
  • wheelchair accessible
  • facilities for disabled guests
  • family room
  • elevator
  • executive floor
  • salon
  • shops
  • smoking area
  • shared lounge/TV area

Health and security

  • 24-hour security
  • 24-hour front desk
  • safety deposit boxes

Business & money services

  • photocopying
  • fax machine
  • printer
  • meeting facilities
  • business center
  • ATM/cash machine on site
  • currency exchange

Payment types accepted for services

  • Visa
  • MasterCard
  • American Express
  • JCB
  • Diners Club

Languages Spoken

  • English
  • Chinese (Mandarin)
  • Japanese
  • Vietnamese
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Policies

Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-11 year(s) Stay for free if using existing bedding.
  • Guests over 11 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Airport Transfer Fee: 25 USD
Breakfast Charge (when not included in room rate): 10 USD
Check-In From: 02:00PM
Check-Out Until: 12:00 AM
Distance from City Center: 0.1km
Distance to Airport: 40km
Internet Usage Fee: 0 USD
Non-Smoking Rooms / Floors: yes
Number of Bars: 1
Number of Floors: 11
Number of Restaurants: 1
Number of Rooms : 55
Parking Fee (per day): 5 USD
Reception Open Until: 12:00 AM
Room Voltage: 220
Time to Airport (Minutes): 50
Year Hotel Built: 2012
Year Hotel Last Renovated: 2012
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Recent customer comments

Filter by traveler type
Excellent



  • Hotel Condition/Cleanliness 8.8
  • Facilities 6.8
  • Location 9.2
  • Room Comfort/Standard 8.6
  • Service 8.7
  • Value for Money 8.5
  • Food/Dining 7.7

Richard W.
Australia
June 15, 2016
A Gem in The Old Quarter
We have stayed there twice and have not been disappointed. Nice rooms, friendly helpful staff, great breakfast and in a central location. For the price I wouldn't stay anywhere else. My only piece of advice would be to ask for a street view room on a higher floor.

Knut H.
Norway
May 07, 2016
Nearly perfect
Everything ok, but i wish the bread for breakfast had been more fresh and tasty, and also coarse bread.

Dan N.
Vietnam
April 21, 2016
Receptionist issue
Disappointed about staff when checked in

Lynn T.
Singapore
April 20, 2016
Golden Silk Boutique
Stayed at junior suite level 8. Corridor area quite dim. Per level around 5 or 6 rooms maximum. Room is big and comfortable big King bed (even for twin beds which my friends stayed along, also comfortable). However, the bathroom filled with water from the standing shower area. Have to use all available towels to lay on the floor to prevent slipping. Food and shopping is easily available. Overall a nice hotel to stay as staff are also vey polite and speaks English.

Yue S.
Singapore
April 10, 2016
Breakfast
Good variety and pleasant environment

Chanya T.
Thailand
March 20, 2016
Very good and satisfy
No comments and happy to stay there and will go back again..

Minh D.
United States
January 22, 2016
A Nice and Quiet Hotel in the Old Quarter
1. Location - in the heart of the Old Quarter 2. The breakfast buffet - lots of delicious choices 3. It was very quiet
We enjoyed a nice stay at the Golden Silk. The location was wonderful, as it is close to so many points of interest as well as delicious restaurants and shopping. The breakfast buffet was fantastic. Lots of items were made-to-order and/or very fresh. Would recommend the omelet, the pho, and the bun thang. The shower / bath was a bit awkward as it was raised up, and a lot of water would end up on the floor. Also, bring a night light, as the rooms do not have windows and are quite dark when the lights are off.

Ross W.
Australia
January 22, 2016
Hanoi
Cleanliness, Staff effeciency, Hotel build and location
We enjoyed the staff helpfulness and the standard of the hotel greatly.

Huyen C.
Australia
January 06, 2016
Great boutique hotel
Bed, location and cleaniness.
Great room- comfortable bed and very spacious for anywhere let alone Hanoi. Love that the decor is true to the Vietnamese heritage. Location is excellent as it is close to the old quarter and Lake. Breakfast was OK, nothing to rave about, the quality could be a lot better. Staff were great, very friendly.

Roselina C.
Malaysia
December 26, 2015
Great Location and Hospitality
Location, Size of Bed and Hospitality
Perfect for families with young children. Friendly and great location for sure !


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