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Golden Silk Boutique Hotel

109-111 Hang Gai Street, Hoan Kiem District, Hoan Kiem District, Hanoi, Vietnam (Show on map)

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Area: Hoan Kiem District Number of Rooms: 55

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All reviews (421)
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Minh D. Couples United States of America, January 20, 2016
A Nice and Quiet Hotel in the Old Quarter

1. Location - in the heart of the Old Quarter 2. The breakfast buffet - lots of delicious choices 3. It was very quiet
9.7
We enjoyed a nice stay at the Golden Silk. The location was wonderful, as it is close to so many points of interest as well as delicious restaurants and shopping. The breakfast buffet was fantastic. Lots of items were made-to-order and/or very fresh. Would recommend the omelet, the pho, and the bun thang. The shower / bath was a bit awkward as it was raised up, and a lot of water would end up on the floor. Also, bring a night light, as the rooms do not have windows and are quite dark when the lights are off.
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Huyen C. Couples Australia, December 26, 2015
Great boutique hotel

Bed, location and cleaniness.
9
Great room- comfortable bed and very spacious for anywhere let alone Hanoi. Love that the decor is true to the Vietnamese heritage. Location is excellent as it is close to the old quarter and Lake. Breakfast was OK, nothing to rave about, the quality could be a lot better. Staff were great, very friendly.
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Roselina C. Families with young children Malaysia, December 24, 2015
Great Location and Hospitality

Location, Size of Bed and Hospitality
9.3
Perfect for families with young children. Friendly and great location for sure !
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Lala R. Families with young children Mauritius, October 9, 2015
Well located Boutique Hotel

Comfortable big bed, conveniently located, good variety for breakfast
9.3
Charming boutique hotel nicely located in the Old Quarter with lots of dining options around and close to a pharmacy (in case of need). Staff is helpful.
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Chui W. Couples Hong Kong, August 8, 2015
Excellent hotel service

Hotel staff are very friendly and helpful. Room is very clean and tidy with free drinking bottled water. Buffet breakfast is good.
10
Excellent service provided by friendly and helpful staff, highly recommended!
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Trevor M. Families with older children New Zealand, July 14, 2015
This place is stunning especially because of the s

It is very centrally located. It is managed and run by simply superb people! There are soo welcoming and hospitable. The hotel is real character and warmly appointed.
10
It was very enjoyable! I would have no hesitation in recommending it to anyone. The team were soo helpful and informative. They really added to our experience in Ho Chi Minh.
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William H. Couples United States of America, July 5, 2015
over rated hotel

it was clean,,, it was near the outdoor night shopping market.
5
Small rooms, poor customer service.I would not recommend it to anyone
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Donovan T. Couples Malaysia, June 22, 2015
clean, luxurious and comfy

location, food
8
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Emily C. Couples Australia, May 28, 2015
Perfect end to trip

Views, breakfast, location
8.7
Great place to end our trip
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Roel L. Couples Philippines, April 18, 2015
staff are very friendly

location is center
8.3
the presidential suite balcony is very dirty... there is no table outside to sit and relax. the jacuzzi inside presidential suite is perfect. what i find uncomfortable is the manager during breakfast to be served by her staff, i know it is her privilege to have breakfast but i find it not pleasant to the eyes seeing all your staff serving you like a queen and all other quests go to the buffet table to get food. or she can do self serve, the buffet table is easy to access. nothing against her anyway... the good thing about this hotel are their staff, very friendly and accomodating, even during check out, a staff gave us tea- well done!!!
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