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Golden Silk Boutique Hotel

109-111 Hang Gai Street, Hoan Kiem District, Hoan Kiem District - Hoan Kiem Lake, Hanoi, Vietnam (Show on map)

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Hotel Area: Hoan Kiem District - Hoan Kiem Lake Number of Rooms: 55
Free Wi-Fi

Recent customer reviews

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Fantastic

8.6

based on
364 reviews

Value for Money
8.5
Location
9.2
Staff Performance
8.8
Hotel Condition/Cleanliness
8.9
Room Comfort/Standard
8.7
Food/Dining
7.7
All reviews (364)
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Thierry W. Families with young children Switzerland, April 18, 2014
stop before Halong Bay Cruise

Location - Good loudness isolation - good breakfast
5
Well on our return from Halong Bay because we asked not to have a room above the breakfast restaurant. So don't take on the 3rd floor !!!
Thierry W. Families with young children Switzerland, April 16, 2014
On our way and back from Halong Bay

Cleaness - Location - Quiet
5.7
Staff did listen to the fact that the 3rd floor was not acceptable. You have the noise from the restaurant coming up through the stairs end even worse the noise from the aquarium ,,, But on our return we had all 3 rooms in higher floors and it was OK
Pascale M. Families with young children France, April 1, 2014
our trip to Hanoi was vibrant

The best 3 things about this hotel were the staff at the reception who were very welcoming and helpful, the decoration of the lobby and the room and the croissants.
8.7
Tang C. Business travelers Malaysia, March 29, 2014
Nice Place and Good Location

Breakfast, Central Location, Shopping
9.7
The atmosphere is great. Unfortunately, F&B Staff is only serve to the Caucasian people
Lavin J. Couples Canada, March 27, 2014
just OK

good location small rooms near park
5.3
Its an ok hotel but the pictures are misleading rooms are very cramped and food is very average.
Mark T. Couples United Kingdom, March 19, 2014
A very comfortable and well located hotel

Cleanliness, friendliness and location
8
Absolutely no problems with the hotel. The prices are a little higher than most but for the convenience and location it's definitely worth it. Hanoi is noisy, but theis hotel has good design and soundproofing so city horns and traffic is no problem.
Paul S. Business travelers Australia, March 14, 2014
Great.

Location, staff, comfort.
10
The staff made the trip great. Always accommodating and friendly. Very comfortable beds.
Kittidet T. Business travelers Thailand, February 28, 2014
nice hotel

good service
8.3
Michael C. Couples Denmark, February 28, 2014
Very nice (location and Entrance)

Location, entrance(lobby), Staff
7.7
Short, but good. I only stayed for one night. But the locatio was really great. Close to the center. The entrance (lobby) looks very impressive. Finally the staff are quite friendle
Khoo C. Business travelers Malaysia, February 27, 2014
Nice hotel with a good city view

Comfortable room, fast internet, friendly staff
6.7
A good hotel that is very centrally located for food, shopping and also business. The moment you step out from the hotel, there will be a row of shops and also road sides peddler waiting to do business with you. Many restaurant around and it serve a good and cheap food. Many varieties from local to those from Europe and Middle East. Room is comfortable and spacious with a private balcony, I book a Deluxe room. Internet is good and fast but not so stable at later of the day, I guess because of heavy user when everybody is back to their room. One set back is never ask the bell boy or concierge to get you a taxi unless you want to double or triple, I guess they will take some share from there. It'll be better if you try to take from road sides and bargain if needed too.

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Customer Reviews - Golden Silk Boutique Hotel, Hanoi

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