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Golden Silk Boutique Hotel

109-111 Hang Gai Street, Hoan Kiem District, Hoan Kiem District, Hanoi, Vietnam (Show on map)

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Area: Hoan Kiem District Number of Rooms: 55
Free Wi-Fi

Recent customer reviews

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Fantastic

8.7

based on
197 reviews

Value for Money
8.5
Location
9.2
Staff Performance
8.8
Hotel Condition/Cleanliness
9.0
Room Comfort/Standard
8.8
Food/Dining
7.8
Couples (197)
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Roel L. Couples Philippines, April 18, 2015
staff are very friendly

location is center
8.3
the presidential suite balcony is very dirty... there is no table outside to sit and relax. the jacuzzi inside presidential suite is perfect. what i find uncomfortable is the manager during breakfast to be served by her staff, i know it is her privilege to have breakfast but i find it not pleasant to the eyes seeing all your staff serving you like a queen and all other quests go to the buffet table to get food. or she can do self serve, the buffet table is easy to access. nothing against her anyway... the good thing about this hotel are their staff, very friendly and accomodating, even during check out, a staff gave us tea- well done!!!
Ross W. Couples Australia, March 20, 2015
Great hotel to stay in Hanoi

Breakfast, Staff and location
7.7
We found the hotel well located on the edge of the old quarter which gives you good access to Hoam Kiem Lake and the Old Quarter for souvenir shopping and dining. Eating is good whether it be the street food or restaurant and pub. The staff at the hotel at all levels were of a great help in information getting things done and catering to any needs you might have. A young and enthusiastic staff which will give the hotel a good future.
Richard G. Couples Australia, March 14, 2015
Golden Silk Review

Staff, location and presents well
10
Wish we had gone there first when we arrived in Hanoi.
Ketan K. Couples India, March 12, 2015
Nice location

nice location, good spa, nice room
7.3
location is nice, walking distance from attractions. Spa was very nice. Coordination of staff is an issue. Our previous hotel transferred our luggage to this hotel but staff doesn't knew it because the person who collect was different and he never informed front desk. We have to goto previous hotel to ask for luggage , they call this hotel had still could not trace it for 15 mins.
Thuy N. Couples Australia, March 11, 2015
Right in the heart of Hanoi

Location, great breakfast & spacious room
8.7
Luppino R. Couples Italy, February 10, 2015
Nice location, very small dark room, expensive car

The Piano Bar and the location
7.7
It was a nice stay but the room was small and dark, no windows.
Huong N. Couples Vietnam, December 31, 2014
Good stay

good location,friendly staffs, cleanliness
9.7
Ping N. Couples Singapore, November 16, 2014
Not the best and not the worst

Location, king size bed and tv channels
7.3
Requested for high floor but only given the 3rd floor. We like the king size bed and there alot of tv channels to watch.
Amanda B. Couples Australia, September 21, 2014
Lovely hotel

Location Location Location
9.7
I so loved this hotel. Its smack in the middle of the market district. 10 minute walk to the "lake" not sure of the name, sorry. Restaurants are in abundance. The staff are very helpful and friendly. I loved the hustle and bustle of this area. Its close proximity to the multi story shopping complex which has all the couture clothing. I don't know the name of the shopping centre but its on the far side of the lake. I'm sure hotel staff would know as its the only one in the area. Great hotel and would definitely stay there again. So enjoy
Greg G. Couples Australia, August 15, 2014
Days on and off in Golden Silk

We stayed one night, left for 2 to Mai Chau and came back for another. Then left again for 2 nights to Halong Bay and prior to catching a train were able to store our bags at reception.
7.7
Very friendly staff, and good clean rooms. The first nights stay we didn't have any windows in the room which is unusual, but no issue as we were only there one night and got in late and left early, but something to consider if staying a while.

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