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Exceptional 9.1
Based on 247 reviews

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About Golden Sun Palace Hotel

Description

Located in the lovely area of Old Quarter, Golden Sun Palace Hotel enjoys a commanding position in the culture, sightseeing, shopping hub of Hanoi. From here, guests can enjoy easy access to all that the lively city has to offer. For sightseeing options and local attractions, one need not look far as the hotel enjoys close proximity to Hang Ngang Hang Dao, Museum Of Independence, Old Quarter.

Offering hotel guests superior services and a broad range of amenities, Golden Sun Palace Hotel is committed to ensuring that your stay is as comfortable as possible. Top features of the hotel include free Wi-Fi in all rooms, 24-hour front desk, 24-hour room service, Wi-Fi in public areas, car park.

Experience high quality room facilities during your stay here. Some rooms include television LCD/plasma screen, internet access – wireless, internet access – wireless (complimentary), non smoking rooms, air conditioning, provided to help guests recharge after a long day. Besides, the hotel's host of recreational offerings ensures you have plenty to do during your stay. When you are looking for comfortable and convenient accommodations in Hanoi, make Golden Sun Palace Hotel your home away from home.
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Features

Internet

  • free Wi-Fi in all rooms
  • Wi-Fi in public areas

Transportation

  • car park

Food & beverage

  • 24-hour room service
  • room service
  • restaurant
  • bar

Pets

  • pets allowed

Cleaning services

  • laundry service

Guest services

  • newspapers
  • tours
  • concierge

On-site facilities

  • family room
  • elevator
  • smoking area

Health and security

  • 24-hour front desk
  • safety deposit boxes

Business & money services

  • business center

Languages Spoken

  • English
  • Vietnamese
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Policies

Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-9 year(s) Stay for free if using existing bedding.
  • Guests over 9 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Recent customer comments

Filter by traveler type
Exceptional



  • Hotel Condition/Cleanliness 9.2
  • Facilities 8.3
  • Location 9.2
  • Room Comfort/Standard 9.0
  • Service 9.4
  • Value for Money 9.2
  • Food/Dining 8.3

9.6 Ly D.
Singapore
June 12, 2016
Very satisfied with the service
The hotel is great! I love the room; everything was in white and very well equipped. The staff is very friendly and helpful. The location is perfect. Will definitely come back next time!

8.8 Rashmi K.
India
June 08, 2016
Staff, Staff, Staff... Excellent!
I would give all my points to the staff at this hotel!!! Excellent and the most hospitable people I have come across!!! The location is awesome as well!! Try and arrange for all the tours through the hotel.. They arrange for good ones and also ensure you have a good time!!! I wouldn't stay anywhere other than Old quarter in Hanoi!! It's close to all the great places in the city!!! Special shout out to Kelvin and Ming.. They really made out stay a memorable one!! Thanks guys!

10 EUNYEON K.
South Korea
June 01, 2016
Very very good
Day stay from 5/27 to 6/1 days So frienbly and clean and there was no way worms If someone would travel to Hanoi Recommend this hotel Delicious breakfast This hotel is perfect

9.6 Gilbert L.
Philippines
May 31, 2016
An absolutely great Boutique hotel.
I am very satisfied with Golden Sun Palace Hotel. The hospitality of the staff was impeccable. They really went out of their way to meet my needs. From finding a superb Bai Tu Long bay cruise for me to arranging a city tour that adjusted to own itinerary. The location is in the middle of Old Quarter where I was able to walk within 300 to 500 meters of the 2 of the best Pho restaurants in Hanoi namely Pho Gia Truyen and Pho 10 Ly Quoc Su. It is also situated within 300 meters from the lovely Hoan Liem Lake. They maintained my room spotless everyday which made going back at night to the hotel a very rewarding experience. I would definitely go back next year during my next vacation.

7.6 Amos S.
Singapore
May 19, 2016
Good location and value for money
Friendly and helpful staffs.

10 Pei L.
Taiwan
May 19, 2016
Very good hotel with nice staff
Good location with good service

10 Matthew M.
United States
May 09, 2016
Golden Sun
Excellent stay in Hanoi with amazing staff.

9.2 Matt B.
New Zealand
April 29, 2016
A must read... Details below.
This was probably one of our shortest stays at a hotel in Vietnam, checking in at night and checking out first thing in the morning. With that said, it was one of our best hotel experiences! Check in was easy with fresh fruit and drinks given while we waited for the hotel staff to get everything ready. The steward was eager to make sure the smallish room was going to be sufficient for us. Knowing we were basically only sleeping there, this wasn't an issue. Every time we asked hotel staff something they were always so helpful and eager to please! Breakfast was great - I ordered for two knowing I would be hungry otherwise. We weren't charged extra for this. Overall a terrific stay!!!

9.2 Gretchen B.
Canada
April 22, 2016
Great location and staff
We stayed one night with our two boys ages 5 and 7 in the family suite. The hotel is in a great location for exploring the area on foot. The staff are extremely helpful. We lived in Vietnam for 3 years and this is one of the best hotel costumer service experiences we have had. The room was spacious and comfortable. The only complaint we had is the room has a bit of a musty smell. However, this isn't something that is that unusual with Vietnam's humidity - and it is an older building.

10 Allen L.
Australia
April 15, 2016
Great resort
Friendly staff good facilities and enjoyable to relax


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