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Golden Sun Palace Hotel

33 Hang Quat Street, Hoan Kiem Dist., Hoan Kiem District - Old Quarter, Hanoi, Vietnam (Show on map)

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Hotel Area: Hoan Kiem District - Old Quarter Number of Rooms: 20
Free Wi-Fi

Recent customer reviews

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Fantastic

9.0

based on
158 reviews

Value for Money
9.1
Location
9.1
Staff Performance
9.3
Hotel Condition/Cleanliness
9.1
Room Comfort/Standard
9.0
Food/Dining
8.2
All reviews (158)
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Wing S. Couples Hong Kong, August 25, 2013
nice restaurants nearby and romantic room

room nicely decorated; very noisy room; nice brekfast
7.7
you can hear very clearly what's happening outside the room so it can be very annoying the location is good with many famous restaurants nearby and it's located in the city center
Beatriz B. Couples United States of America, August 16, 2013
Very comfortable and nice!

Staff, breakfast and Internet
9.3
Golden Sun Palace Hotel is about an hour from the airport. We found out that you can take a small van which will take you close to your hotel for only $3 US per person. The staff at the hotel was always very welcoming and nice. Internet was fantastic as there is a wireless router on every floor. The breakfast was delicious! Especially those banana pancakes :) Our flight left early on a Friday and Bruce offered us breakfast at 6 am! That was a very nice of them to do. When in comes to the bedrooms, the one we stayed in was a little small, without windows, but we were very comfortable. We were on the fifth floor so it was not noisy at all. It was clean and nice. We had complimentary water every day. The only thing we noticed was lots of ants inside the bedroom but we sprayed bug spray which we found on the maids cart right outside our bedroom and the problem was solved! The bathroom is not too big but plenty of space to move around. My standards for cleanliness are high but the only thing I noticed in the bathroom was the soap scum accumulated at the bottom of the shower. Nothing that a little bit of Clorox won't clean ;-) Other than that everything was superb! The rose in the bathroom and on the table are a nice touch as well as the chocolates on the bed. We found an excellent restaurant very close to the hotel called Gecko and we absolutely loved it!! Very delicious food and great prices. I am very happy to have chosen this Hotel, we will definitely go back there when we visit Hanoi again.
Chitlada M. Groups Thailand, July 14, 2013
Impressive Hotel

Freindly staff, nice room and good breakfast
9
The ckeck-in process is fast. Welcome drink is provided to the guests. The staffs are attentive, helpful and friendly.
Chitlada M. Groups Thailand, July 13, 2013
Wonderful time in Hanoi

Comfortable bed, reasonable price and good service mind staffs
9
The breakfast is nice. The hotel location is near shopping places. The staffs are friendly and informative.
Chitlada M. Groups Thailand, July 12, 2013
Best service mind staff

Nice bed, clean room and delicious breakfast
9.3
The room is clean and well decorated. The bed is very comfortable. All staffs have good service mind, helpful and very informative. There are variety sets of breakfast and the quality of breakfast is fresh and good. The location is just 5 minutes walk to Hoan Kiem Lake and places for shopping.
Jodie S. Families with older children Australia, June 30, 2013
Fantastic customer service, very comfortable beds

Staff, comfy beds, central location
9.3
The staff were extremely friendly, nothing too much trouble. The male staff took me for a scooter ride to the ANZ ATM a few blocks away, and also did sightseeing tours on their scooters in their breaks for my husband and son (we gave them petrol money). Rooms were big enough and beds very comfortable with quality bedlinen. Organised Halang Bay tour and kept our bags safe whilst we were gone. Arranged our train tickets to Danang.
Kanako S. Business travelers Japan, June 1, 2013
Good

Clean Room, Friendly staff, Nice breakfast
7.3
The staff are very friendly. They always talk to guests and try to help us:) The room is clean.
Tiah S. Groups Malaysia, May 26, 2013
nice location

nice view,location and environment
6
Tiah S. Groups Malaysia, May 26, 2013
nice room

good enviroment , nice stay and nice breakfast
8
Susan T. Couples Australia, May 23, 2013
Extremely helpful staff. Very clean rooms.

Location excellent, English speaking staff most helpful, very cean rooms.
9.3

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Golden Sun Palace Hotel Hanoi - Hotel ExteriorGolden Sun Palace Hotel Hanoi - Family 2 King BedsGolden Sun Palace Hotel Hanoi - Family 2 King BedsGolden Sun Palace Hotel Hanoi - Honeymoon SuiteGolden Sun Palace Hotel Hanoi - Honeymoon SuiteGolden Sun Palace Hotel Hanoi - Deluxe City ViewGolden Sun Palace Hotel Hanoi - Deluxe City ViewGolden Sun Palace Hotel Hanoi - Deluxe City ViewGolden Sun Palace Hotel Hanoi - Superior King BedGolden Sun Palace Hotel Hanoi - Superior Twin BedGolden Sun Palace Hotel Hanoi - Superior Twin BedGolden Sun Palace Hotel Hanoi - Superior Twin BedGolden Sun Palace Hotel Hanoi - LobbyGolden Sun Palace Hotel Hanoi - LobbyGolden Sun Palace Hotel Hanoi - Room InteriorGolden Sun Palace Hotel Hanoi - Restaurant


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