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Golden Sun Palace Hotel

33 Hang Quat Street, Hoan Kiem Dist., Old Quarter, Hanoi, Vietnam (Show on map)

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Area: Old Quarter Number of Rooms: 20
Free Wi-Fi

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204 reviews

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Kim J. Couples United States of America, January 5, 2014
clean, refreshing

cleanliness, location, staff
We were upgraded to a room but it had two twin beds instead of the king we requested. However, the room had a window so we took it. The hotel is SUPER clean, nice rooms, great location right in the middle of the Old Quarter. The staff is very friendly and accommodating. Sometimes they were too accommodating! The breakfast is nice in it's freshly made for you and the juices are wonderful. My only two criticisms were the internet was incredibly spotty for us. The wifi would take a really long time to connect, you couldn't easily use it in your room. I wish the wifi had a much stronger connection. My only other complaint was that I felt when checking in, the concierge was a little too "sales-y" in pushing to take a paying tour to Halong Bay. Maybe other people like that, but we had just come in from a flight and a 50 minute cab ride and all we wanted to do was relax in the room for a few minutes to freshen up. I felt like they were really pushing the Halong Bay tour event for a multi-day cruise and it was uncomfortable to deal with while they "checked" you in. It felt like a move to push a bunch of tour sales. Plus, we as travelers are pretty self-sustaining and are not into a lot of tours or handholding. That being said, we were direct with them that we can't discuss this right now and needed a few minutes to relax and they were polite and handled it well.
Hannah D. Couples United States of America, January 2, 2014
Home away from home in Hanoi

Great staff, excellent breakfast, and perfect location
Our 4-night stay was fantastic. The staff took great care of us and were so friendly. Excellent English skills, happy to give us advice about the area and sites to see. Can't say enough about them. Breakfast was great - you can order anything off their menu, and they offer Vietnamese and international fare. Rooms were nice, clean, bright and comfortable. Our two rooms did not really have windows, but that was not a big deal to us. Nice bathrooms, especially the spacious, enclosed shower. The hotel is right by Hoan Kiem Lake, close to Hang Gai, the Hang Dau weekend night market and the rest of old town. Great value for money - would not hesitate to stay here again. You should give them a try!
Cheow J. Groups Singapore, January 1, 2014
Highly recommended to those travelling to Hanoi

comfortable room, friendly staff, strong wifi
Nice and friendly staff who greets us everyday with warm smiles. The room was nicely decorated and bed was spread with rose petals. The tv was also reasonably sized with a good selection of programmes. we are given chocolates every night during our stay. And to our pleasant surprise, our room was upgraded on the last night. Thanks to Bruce and special thanks to Ms Moon who had helped us alot when our wallet was stolen. Highly recommended to those travelling to Hanoi.
Frankie L. Couples Singapore, January 1, 2014
small hotel with good service and good breakfast

Location, staff service,breakfast
Jacintha N. Couples Singapore, December 31, 2013
Great & Comfy Stay

Friendly and helpful hotel staff; large and clean room
When we arrived at the entrance, it looked a little old and underwhelming, but we were immediately greeted by the friendliest staff. The room was large, spacious and beautiful. It's also walking distances (10-15 mins) to the food and shopping streets. Highly recommended hotel!
Miguel B. Solo travelers Spain, December 9, 2013
Excelent Hotel

well Located, great staff, good value for money
I can not wait to post a review for this hotel. Is located in the centre of Hanoi and very close to the main attractions. I have one day in Hanoi and this hotel is a 5 Stars in the middle of the action. Is true that the room is not huge but you will expend more of the time outside the hotel enjoying the city. The room is clean, the bed big and confortable, bathroom well equipped and clean. The service is amazing, anything you need they will be there for you, what else can you ask for? The breakfast is included and delicious. No more comments, I highly recommend this hotel.
Linda K. Solo travelers Hungary, December 8, 2013
an oasis in hanoi

excellent value for money, personal attention, very helpful staff
really emjoyed it and i will definitely stay there again. you cannot beat the value for money here.
Shwo H. Groups Malaysia, December 5, 2013

clean room, friendly staff and located at central
Great. Nice room decoration and very clean bathroom. Friendly staff. Close to shopping street.
Diana P. Solo travelers Australia, November 30, 2013
Pleasureable,relaxing stay

I stayed in this hotel for one week and it met my every need.It had everything I look for in a hotel,immaculately clean,friendly staff,good value and a perfect location.I have no hesitation in recommending this hotel to anyone interested in visiting Hanoi.
Yoke K. Families with older children Singapore, November 29, 2013
The staff are friendly and helpful.

Friendly and helpfull staff. Good spread of breakfast. Clean and beautiful room.

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