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Golden Sun Palace Hotel

33 Hang Quat Street, Hoan Kiem Dist., Hoan Kiem District - Old Quarter, Hanoi, Vietnam (Show on map)

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Area: Hoan Kiem District - Old Quarter Number of Rooms: 20
Free Wi-Fi

Recent customer reviews

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Fantastic

9.0

based on
177 reviews

Value for Money
9.1
Location
9.2
Staff Performance
9.3
Hotel Condition/Cleanliness
9.2
Room Comfort/Standard
9.0
Food/Dining
8.3
All reviews (177)
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Chitlada M. Groups Thailand, July 12, 2013
Best service mind staff

Nice bed, clean room and delicious breakfast
9.3
The room is clean and well decorated. The bed is very comfortable. All staffs have good service mind, helpful and very informative. There are variety sets of breakfast and the quality of breakfast is fresh and good. The location is just 5 minutes walk to Hoan Kiem Lake and places for shopping.
Jodie S. Families with older children Australia, June 30, 2013
Fantastic customer service, very comfortable beds

Staff, comfy beds, central location
9.3
The staff were extremely friendly, nothing too much trouble. The male staff took me for a scooter ride to the ANZ ATM a few blocks away, and also did sightseeing tours on their scooters in their breaks for my husband and son (we gave them petrol money). Rooms were big enough and beds very comfortable with quality bedlinen. Organised Halang Bay tour and kept our bags safe whilst we were gone. Arranged our train tickets to Danang.
Kanako S. Business travelers Japan, June 1, 2013
Good

Clean Room, Friendly staff, Nice breakfast
7.3
The staff are very friendly. They always talk to guests and try to help us:) The room is clean.
Tiah S. Groups Malaysia, May 26, 2013
nice location

nice view,location and environment
6
Tiah S. Groups Malaysia, May 26, 2013
nice room

good enviroment , nice stay and nice breakfast
8
Susan T. Couples Australia, May 23, 2013
Extremely helpful staff. Very clean rooms.

Location excellent, English speaking staff most helpful, very cean rooms.
9.3
Simon B. Business travelers United Kingdom, May 11, 2013
Very comfortable stay for a week

Friendly and helpful staff; comfortable room; clean
8.7
Glenda M. Groups Australia, May 3, 2013
Boutique hotel centrally located

Location, friendly and helpful staff
10
Trevor R. Couples Australia, May 3, 2013
DELIGHTFUL STAY

VERY HELPFUL STAFF, GOOD LOCATION TO EXPLORE HANOI
9.7
STAFF HELPED US WITH OUR HALONG BAY BOOKING AND KEPT OUR LUGGAGE STORED. WHEN WE RETURNED WE ASKED FOR A ROOM AT THE BACK OF THE HOTEL AS THE FRONT ROOM WAS A LITTLE NOISY FROM THE TRAFFIC.THAT WAS DONE WITH A SMILE. VERY ACCOMMODATING AND I REALLY RECOMMEND THIS HOTEL.
Glenda M. Groups Australia, May 1, 2013
Boutique hotel centrally located

Location, friendly and helpful staff, very clean
10

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