Back to hotel info

Very good 7.9
Based on 48 reviews
Excellent 8.5
Based on 383 reviews

Recent customer comments

Filter by traveler type
Very good



based on 48 reviews
  • Cleanliness 7.8
  • Facilities 6.9
  • Location 8.8
  • Room Comfort/Standard 8.1
  • Service 8.1
  • Value for money 8.1
  • Food/Dining 6.8
Sort by

Eleonora
Hungary
May 15, 2016
Mediocre
Central location and helpful staff, they organized a door to door Halong bay trip for a reasonable price
Overbooking for the first night, but it was well managed, got a room upgrade for the remaining two nights. Bathroom wall/tile really dirty. Had small bed bugs in the 7th. floor room, staff only ...

Julian V.
Brazil
July 13, 2012
Great hotel
selling points
Great hotel, friendly staff, good location, right in centre of the old quarter. We stayed there 4 nights total and would definatley come back there

Gilles C.
United Kingdom
July 13, 2012
lovely staff
nice view
The all staff were friendly and helpful, they also offfer free coffee and tea all time. The room was not so new but clean and comfortable. Good location, very convenient to walk to the Hoan Kiem lake, shopping centre, night market... We would definatley recommend to stay here.

Soebraten
Netherlands
May 10, 2016
A nice place to stay.
The room and breakfast was nice and a good place to stay.
That after a very long journey when i was checking in they wanted to sell tours.

Lena
Germany
May 05, 2016
Exceptional
3minutes walk to hoan kiem lake. Restaurants and bars / old quarter near by. Big rooms with amazing comfortabel bed. Clean ensuite bathroom with tub.

Christi L.
Canada
June 26, 2012
Surprisingly Convenient
Great Location near businesses on Ly Thai To, lovely view over Hoan Kiem Lake, Quiet, Friendly
I was sceptical that there could be a view from this hotel, facing east on Ly Thai To at the corner of Lo Su street, but my room on the 8th floor had a stunning panorama looking back toward the lake, and all the city lights. Heavy curtains blocked unwanted light when I didn't care to enjoy the view. Excellent air conditioning made the room comfortable even though it was on the top floor, and the added benefit is it was right across the hall from the breakfast room. The downsides were that the elevator stops at the 6th floor, but unless you're really struggling, it's no big deal, and there was a tub in the newly renovated bathroom, but the shower is not to international standards. Kind and helpful staff, from the front desk to housekeeping. It's not a 4 star hotel, but if you're comfortable with the range of hotels in Hanoi, this is certainly no near the bottom. Wifi services worked in the room, there were also two tables suitable for working (no tea kettle however). I would certainly return again when in Hanoi for business or pleasure.

SUSNIGDHA C.
India
January 03, 2012
Excellent location, good rooms and great service
location, cleanliness, service
it was a great stay at the hotel, we stayed there for two nights...there service is candidate for praise...you name it and they just offer it to you...it is in great location...2 mins walk to hoaen kiem lake, day & night market...if you like walking then the "temple of literature" is just 15-20mins walk...

Peter
Canada
March 27, 2016
Good
A short walk to the Lake.
Rooms without windows - but normal in Hanoi.

Maliwan
Thailand
February 18, 2016
Professional, adorable and memorable
We’ve booked 7 days at Golden Time Hostel 2 at Hanoi. This hotel located in a very convenience spot in midst of old quarter area. I am very much impressed since a very first arrival to this hotel ...

Jonathan Y.
United States
October 10, 2011
Good location and helpful service
Friendly and honest hotel tourist services
The rooms are clean and comfortable, but don't have windows (the plus is you don't here any motorbikes). Staff is very friendly.

nadine B.
France
May 15, 2012
Hotel charmant et personnel à l'écoute
Jolie chambre calme donnant sur la rue
cet hotel est très bien situé, proche du lac hoan et des 36 rues. petit déjeuner compris.

Ninnet_suwan
Thailand
January 15, 2016
Nice!!!! "The connection to Sapa...
Is a small hotel but nearby at Sapa Express and Old quarter is comfortable, easy to walk around and many restuarant.

Anna
Germany
January 07, 2016
Very good
Good for a hostel (but not yet on hotel level). Nice location to explore the old town and go shopping.
Not all rooms have windows. Not everyone working there speaks English well enough. In our room, the shower curtain was fixed in a way that the view to bathtub was blocked when coming into the ...

Kim M.
France
February 14, 2012
hotel charmant tres bonne aceuil tres serviable
grande gentillesse et devouements
passe 5nuits proximite centre organisation excursions excellent grande gentillesse et devouement aide demande carte pour donner a des amis

Jeanine B.
Germany
November 08, 2012
Nette Leute, gute Lage, Preisleistung ok
Freundlicher Service
Wir fanden das Hotel ganz okay, das Fruehstueck war eher duerftig bzw.. nichts fuer uns Deutsche. Dennoch bemueht. Die Zimmer sind sauber und fuer den Preis absolut in Ordnung. Etwas hellhoerig alles, sonst aber gut.

Ev55
Australia
January 03, 2016
Second stay at golden time...
This was our second stay here after a trip to halong bay. I would recommend paying a little more and booking the deluxe rooms on the 8th level. We stayed there before when upgraded and they are much ...
The shower wasn't the best, either really hot or cold difficult to use but still worked

Ev55
Australia
January 03, 2016
Great value and location with...
We were upgraded to the top level with lake view. Fantastic staff, Ann helped us book tickets on Sapa express which leaves right outside the hostel in the morning.

TOMONORI K.
Japan
April 13, 2016
価格以上に良いホテルでした
場所はホアンキエム湖に近くて便利。 バスタブまで付いていたが、湯を張る終わる前に水しか出なくなる。 部屋は清潔で、リノベーションしてから日が浅いように思えた。 エレベーター付き、リーズナブルな価格で空港へのタクシーが予約できる。 朝食はビュッフェでした。

mitsuo N.
Japan
January 18, 2016
親切な対応
スタッフの対応、良い場所、安い
ホアンキエム湖の近くで中心街にあり便利で場所も分かり易い。8階の湖側だったためテトに近いこともあり夜の眺めは最高に良かった。スタッフの対応は良く色々と教えて頂いた。近代的なホテルではないが価格も安く気軽に泊まるホテルとしては申し分ない。

Andrzej
Poland
January 02, 2016
Good płace to go anywhere...
Staf was very nice and helpful. Locaticom is ideal, in center near to the lake where at inight life is going on.
Walls in the room quite dirty, has scratches and stains on it.