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Very good 8.0
Based on 74 reviews
Excellent 8.2
Based on 398 reviews

Recent customer comments

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Very good

based on 74 reviews
  • Hotel Condition/Cleanliness 7.8
  • Facilities 7.0
  • Location 8.6
  • Room Comfort/Standard 8.1
  • Service 8.4
  • Value for Money 8.6
  • Food/Dining 6.4

Claire from Australia
Great value for money, AMAZING...
AMAZING helpful, polite and lovely staff. Everyone of them went out of their way to make our stay the best. They booked our tours/trains to Sapa and Halong Bay and let us leave our bags with them...
Small bathroom but most hotels around here! We weren't too please with our Halong Bay tour company but the hotel staff were so helpful when we asked to speak to the companies manager.
Reviewed January 26, 2016

Tracy N. from Singapore
Stayed one night in May 2014
Cheap and good
Friendliness of staff, high speed wifi, clean room
Staff were extremely helpful in booking for the halong bay tour and helping us to get the camera films that we need. Breakfast were prepared and sent promptly as well. Rooms were clean and bathing facilities were good. The wifi speed was fast as well.
Reviewed May 14, 2014

Brenda W. from Canada
Stayed 3 nights in March 2014
nice place
location was good, breakfast included, great staff
would recommend to friends
Reviewed April 29, 2014

Yannick from Vietnam
Solo travelers
Excellent ratio price/services
Nice location
Internet poor
Reviewed January 21, 2016

Lyric from Australia
Good value for money
The staff were excellent, located close to the old quarter, good facilities for the price you pay
Reviewed January 18, 2016

Megan C. from United States
Solo travelers
Stayed 2 nights in April 2014
It was a great hostel in the old quarter.
Friendly and knowledgable staff, location, cleanliness.
Reviewed April 12, 2014

David H. from New Zealand
Families with older children
Stayed 2 nights in December 2013
see comments below
Only location
This is a very small (narrow) hotel and the rooms are not good. No lift and hard to get up the stairs The breakfast in the very small reception area on stools was poor We checked out after 1 night and would not stay here again Would not recommend even to budget travellers
Reviewed February 09, 2014

Richard from Singapore
Solo travelers
Nice hostel with super accommodating...
Super nice staff, excellent location, value for money
The stairwell to the rooms is a bit to steep and narrow.
Reviewed January 10, 2016

Anonymous from Australia
Families with older children
The staff here were so lovely, I would recommend this place highly!
Reviewed January 07, 2016

Wenjie W. from China
Families with older children
Stayed one night in January 2014
The rooms are clean and comfortable, good location
Rooms are clean, breakfast, good speed
A cheap clean hotel. We stayed very shortly (one night. The reception staff was very helpful, booked train tickets and minibus to the airport for us. Very good value for its price.
Reviewed February 07, 2014

Teguh S. from Indonesia
Families with young children
Stayed one night in January 2014
Small but nice
Centrally located, comfortable room and friendly staff
Only 1 night stay in a small family room with small bathroom, but everything fine, clean, friendly staff and in-room complimentary breakfast was ok.
Reviewed January 31, 2014

Thomas from Germany
extermly helpful good english speaking stuff! The Hotel is located a bit aside of the trouble but evrything within a few minutes.rooms are good and comparable clean for vietnam!
Reviewed January 06, 2016

Simone from Switzerland
Nice staff, close to lake...
Double room has a huge bed. Breakfast is served to room between 7 amd 11. The personel at the reception is very nice. You can book everything with them and they give you a bottle of water ever chance ...
The bathroom is very small and the boiler makes noise after using water. The shower is good(warm water)
Reviewed January 01, 2016

Mark L. from Australia
Families with older children
Stayed 3 nights in January 2014
Great location ad service
Location, helpful staff, breakfast
We arrived at 5.30am by train from Dong Hoi as a family of five. We were booked into Golden Time 1 but were transferred to number 2 and allowed an early bonus breakfast. The hotel is close enough to walk to the old quarter and sights but feels quieter. The rooms are very well sized and nicely fitted out. We found the staff fun to interact with and good at providing information without a hard sell. We found this to be a good value, honest place to stay in Hanoi and have already recommended it to other travellers.
Reviewed January 26, 2014

Christophe M. from France
Stayed 8 nights in December 2013
Affordable, warm room
comfortable, location, clean
Small room, small window but clean, welcoming and functional. You have a reversible aircon ''because sometimes the weather is foggy and cold in winter in North Vn'', cable Tv, good wifi and hot shower. Well located for eating, shopping and doing some sight-seeing. Staff lives a bit on theirs nerves.
Reviewed January 11, 2014

Anonymous from Ireland
Staff were very friendly and gave bottled water and friut on arrival and departure. Location is good.
For a little extra money you can get a lot better
Reviewed December 06, 2015

Florian from Germany
Solo travelers
Had a great time!
Mrs Annie is very helpful and friendly best service i ever had at a hostel! Highly recommended.
Reviewed November 17, 2015

Pang K. from Singapore
Stayed 2 nights in December 2013
Friendly staff, small and compact, good location
Friendly staff, small and compact, good location
we are transferred to another hotel and compensated with FOC breakfast. Staff is attentive and has good command of English.
Reviewed January 02, 2014

Pang K. from Singapore
Stayed 2 nights in December 2013
Good location,friendly staff, small but compact
Good location,friendly staff, small but compact
we are transferred from this hotel to another hotel of similar standard. FOC breakfast was given. Staff s attentive.
Reviewed January 02, 2014

Paulo from Brazil
Cheap and enough!
Amy is such a nice girl, she helped us a lot. The room is big, but it has the smalest bathroom I´ve ever seen! Hot water, good air con, a few minutes away of the backpack area.
Cleaness. The bedding was dirty and stained and the towel is very bad. We found better prices of tours and exchange outside.
Reviewed November 03, 2015