Excellent 8.5
Based on 580 reviews

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About Gondola Hotel and Spa

Description

Conveniently located in Hanoi, Gondola Hotel and Spa is a great base from which to explore this vibrant city. Set 0.1 KM from the excitement of the city, this 3.5-star hotel commands an excellent location and provides access to the city's biggest attractions. Also within easy reach are Dinh Co Vu, Statue of King Le Thai To, Vietnam Moontravel.

Take advantage of a wealth of unrivaled services and amenities at this Hanoi hotel. A selection of top-class facilities such as free Wi-Fi in all rooms, postal service, printer, private check in/check out, 24-hour front desk can be enjoyed at the hotel.

All guest accommodations feature thoughtful amenities to ensure an unparalleled sense of comfort. The hotel offers fantastic facilities, including sauna, spa, massage, to help you unwind after an action-packed day in the city. Whatever your reason for visiting Hanoi, the Gondola Hotel and Spa is the perfect venue for an exhilarating and exciting break away.
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Features

Internet

  • free Wi-Fi in all rooms
  • Wi-Fi in public areas

Transportation

  • airport transfer
  • car hire
  • shuttle service
  • bicycle rental

Fitness & recreation

  • sauna
  • spa
  • massage

Food & beverage

  • 24-hour room service
  • room service
  • restaurant
  • coffee shop
  • bar

Pets

  • pets allowed

Cleaning services

  • laundry service
  • dry cleaning

Guest services

  • postal service
  • private check in/check out
  • express check-in/check-out
  • luggage storage
  • newspapers
  • tours
  • concierge

On-site facilities

  • facilities for disabled guests
  • family room
  • elevator
  • smoking area

Health and security

  • 24-hour front desk
  • safety deposit boxes
  • lockers

Business & money services

  • printer
  • ATM/cash machine on site
  • currency exchange

Payment types accepted for services

  • Visa
  • MasterCard
  • American Express
  • JCB

Languages Spoken

  • English
  • French
  • Vietnamese
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Policies

Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-5 year(s) Stay for free if using existing bedding.
  • Guests over 5 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Airport Transfer Fee: 23 USD
Breakfast Charge (when not included in room rate): 8 USD
Check-In From: 09:00 AM
Check-Out Until: 12:00 AM
Distance from City Center: 0.1 KM
Distance to Airport: 25.0 km
Internet Usage Fee: 0 USD
Non-Smoking Rooms / Floors: Yes
Number of Bars: 1
Number of Floors: 10
Number of Restaurants: 1
Number of Rooms : 50
Parking Fee (per day): 0 USD
Room Voltage: 220
Time to Airport (Minutes): 35
Year Hotel Built: 2011
Year Hotel Last Renovated: 2014
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Recent customer comments

Filter by traveler type
Excellent



  • Hotel Condition/Cleanliness 8.6
  • Facilities 6.4
  • Location 9.0
  • Room Comfort/Standard 8.7
  • Service 8.7
  • Value for Money 8.5
  • Food/Dining 7.5

Kittidet T.
Thailand
July 21, 2016
staff friendly and helpfull, good location,
next time i will comeback again

Julian J.
United Kingdom
July 08, 2016
Clean and good location
In a quiet back street close to the lake.

Tommy J.
Denmark
June 15, 2016
Okay hotel - friendly staff
The room we stayed in was very small, and the aircondition didn't work that well. The bathroom wasn't that big, but overall it was an okay room. We ordered a room with a view, but the window was so small and irrelevant, that I would not recommend this. Staff was very very friendly and helped us with booking taxi and rang the new hotel in Ninh Binh to get directions for us!

Julian J.
United Kingdom
June 13, 2016
Good location, clean
Good location in a quiet street close to the lake. Fairly new and well maintained. Helpful staff.

IZATUL S.
Malaysia
May 31, 2016
Best hospitality
I love the interior design of the hotel, everything so pretty and cute even the room is little bit small but cosy. The staff is very friendly and helpful in many ways.

Patrick P.
Switzerland
April 30, 2016
Very good, Very friendly and efficient
Very nice, Value for money, Very friendly and helpful Staff, perfect location. Any issue is handled efficient and fast. 100% satisfied.

Patrick P.
Switzerland
April 11, 2016
Perfect
Just Perfect

Nic Y.
Malaysia
March 30, 2016
Good location but there are better options in hanoi
Room size rather small Breakfast is decent Location is great so near the lake

Jess K.
United Kingdom
March 21, 2016
Great Location and Value
Location, Value for Money, Staff
Very nice, clean, great value hotel. Fabulous location and super friendly staff. I'll be booking this one again. Minor gripes... some rooms are a little on the tight side, and the light from the corridor can shine through the crack between the door and its' frame onto the bed.

hilda D.
Thailand
March 16, 2016
clean but rather small and dark room.
the situation neer the Old city and the lake. friendly and helpfull staff. goodwill breakfast.
Good. Staff gave us los of information on things to do, restaurants and transport.


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