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Gondola Hotel and Spa

31 Hang Hanh Street, Hoan Kiem District, Hanoi, Vietnam

Recent customer reviews

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Excellent

8.5

based on
554 reviews

340 reviews in English

Value for Money
8.6
Location
9.0
Staff Performance
8.7
Hotel Condition/Cleanliness
8.6
Room Comfort/Standard
8.7
Food/Dining
7.5
All reviews (554)
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Chien H. Couples Taiwan, August 19, 2014
Good location

Good staff, Good location and comfortable room
9.3
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Gavin S. Couples Australia, August 17, 2014
Deserves it review score

Staff position position
8.7
Stay here was great.. Very helpful staff. Good rooms.. Tucked away but close to everything. Make sure your taxi can call the hotel as the agoda app doesn't pinpoint it in maps. Again.. Staff were excellent.. Would definately recommend.
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Yang S. Business travelers Singapore, August 17, 2014
Great

clean, value for money, comfort
7.3
great stay will go back again
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David S. Couples Australia, August 13, 2014
Very good hotel

Staff, location, room
9.7
From the minute we walked in til the time we checked out we were made to feel welcome. The best service I've encountered in many overseas trips, can't recommend highly enough
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Francisco C. Couples Spain, August 7, 2014
Excelente!!!

Situation, staff, breakfast
8.7
Very nice
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Pravesh K. Business travelers India, August 7, 2014
Well priced budget hotel vibrant area friendly sta

The room was clean enough with all the basic facilities. Breakfast was sufficient. House keeping could improve. Staff were efficient and friendly
8
We had a great stay. This hotel is in good location, good price, clean room and most of all friendly staff
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Alexandra S. Couples Australia, August 4, 2014
Gondola

Friendly staff, the beautiful rooms, the roof top bar
9
Very friendly and efficient staff, wonderful food and drinks. Only negative things I have to say is the laundry came late and one item had not been washed and sometimes the shower doesn't run very hot water, but that is the case in most hotels in Vietnam
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Shelvi -. Families with older children Indonesia, July 30, 2014
Good locationa and great breakfast

Good Location, good breakfast and good service
8.7
The hotel is located in old quarter, near the lake. The room is clean and comfortable. Family room is very spacious, sufficient for 3. However the standard room is rather small. Breakfast spread is good and yummy. Service is very good.
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Durit T. Solo travelers Thailand, July 27, 2014
Gondola Hotel Hanoi

Great Location / Helpful Staffs
9.7
The location is perfect for shopping and sight seeing. From the hotel, you can walk to many attractions. The staffs are nice and helpful. Highly recommend.
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Kieatiphon B. Business travelers Thailand, July 26, 2014
Affordable convenience stay in the middle of Hanoi

Convenience, affordable and comfort.
6.3
Generally is good value, very convenience and comfortable.
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