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Gondola Hotel and Spa

31 Hang Hanh Street, Hoan Kiem District, Hanoi, Vietnam (Show on map)

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Area: Hoan Kiem District Number of Rooms: 40

Recent customer reviews

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Excellent

8.5

based on
554 reviews

340 reviews in English

Value for Money
8.6
Location
9.0
Staff Performance
8.7
Hotel Condition/Cleanliness
8.6
Room Comfort/Standard
8.7
Food/Dining
7.5
All reviews (554)
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Mel G. Couples Australia, July 24, 2014
Already planned to return two more times

Great staff, great position, clean clean clean
9
A friend who travels recommended this hotel to us and other who were also staying the same time. It's close to many things a tourist wants to see and do in Hanoi. We arrived in the country no knowing much and the staff gave us lots of good information regarding activities, shopping and transport and were happy to help us. The breakfast is a good range of east and west . We could get a glimpse of the lake that's all from our room. Oran important point. The stAff can show you how to keep the air on n while you are out of the room with the power cut, handy hint.
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Ngoc A. Business travelers Vietnam, July 20, 2014
Great hotel in the ancient city.

The room is very clean. The staff is hospitable. It's convenient to visit the ancient city.
10
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Loh Y. Couples Malaysia, July 19, 2014
It was nice

Location, service and bar
8.7
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Anthony T. Couples Australia, July 17, 2014
Great location

Location, food, staff
8
This hotel is in a really convenient location close to the lake. Staff are very helpful and eager to please. The roms were not huge, but certainly comfortable and clean. The breakfast buffet was very good.
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Gareth J. Solo travelers United Kingdom, July 3, 2014
Very nice. They made me a birthday cake!

Tidy. Great location. Lovely staff
8.3
Very nice. Nice breakfast. Very helpful staff. Very smart rooms
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Guevara C. Groups Philippines, July 2, 2014
Accommodating

friendly and attentive staff, clean, near shops and restaurants
8
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Heather C. Families with young children United States of America, June 29, 2014
Excellent value in a central location

Friendly staff, great location, large bathroom
9.3
Our stay here was excellent. The rooms were large with a spacious ensuite bathroom. A crib was provided free of charge for my 4-month-old daughter. This was our second stay in Hanoi, we had been gravely disappointed with our stay at Golden Lake View hotel, but our stay here made me want to visit Hanoi again. The staff were extremely helpful and spoken English fluently. Definitely recommend Gondola Hotel Hanoi! Shopping tip: The shop next door has very cute and high quality clothes and other products.
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Wiwiek S. Business travelers Indonesia, June 27, 2014
Very nice and quiet hotel.clean hotel N good food.

Clean Good food Value for money
10
Nice and peaceful stay. Also value for money.i was happy
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Herold G. Families with older children Australia, June 22, 2014
Excellant

Location Rooms & breakfast and staff
9
Thoroughly enjoyed it
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Aisha A. Groups Singapore, June 13, 2014
Good

Location and friendly staff
7.7
Hotel is about 5 mins walk from the lake. Hotel staff were attentive and approachable. Definitely value for money!
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