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Gondola Hotel and Spa

31 Hang Hanh Street, Hoan Kiem District, Hanoi, Vietnam

Recent customer reviews

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Excellent

8.5

based on 571 reviews

348 reviews in English

Value for Money
8.5
Location
9.0
Staff Performance
8.7
Hotel Condition/Cleanliness
8.6
Room Comfort/Standard
8.7
Food/Dining
7.5
All reviews (571)
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Loh Y. Couples Malaysia, July 19, 2014
It was nice

Location, service and bar
8.7
Anthony T. Couples Australia, July 17, 2014
Great location

Location, food, staff
8
This hotel is in a really convenient location close to the lake. Staff are very helpful and eager to please. The roms were not huge, but certainly comfortable and clean. The breakfast buffet was very good.
Gareth J. Solo travelers United Kingdom, July 3, 2014
Very nice. They made me a birthday cake!

Tidy. Great location. Lovely staff
8.3
Very nice. Nice breakfast. Very helpful staff. Very smart rooms
Guevara C. Groups Philippines, July 2, 2014
Accommodating

friendly and attentive staff, clean, near shops and restaurants
8
Heather C. Families with young children United States of America, June 29, 2014
Excellent value in a central location

Friendly staff, great location, large bathroom
9.3
Our stay here was excellent. The rooms were large with a spacious ensuite bathroom. A crib was provided free of charge for my 4-month-old daughter. This was our second stay in Hanoi, we had been gravely disappointed with our stay at Golden Lake View hotel, but our stay here made me want to visit Hanoi again. The staff were extremely helpful and spoken English fluently. Definitely recommend Gondola Hotel Hanoi! Shopping tip: The shop next door has very cute and high quality clothes and other products.
Wiwiek S. Business travelers Indonesia, June 27, 2014
Very nice and quiet hotel.clean hotel N good food.

Clean Good food Value for money
10
Nice and peaceful stay. Also value for money.i was happy
Herold G. Families with older children Australia, June 22, 2014
Excellant

Location Rooms & breakfast and staff
9
Thoroughly enjoyed it
Aisha A. Groups Singapore, June 13, 2014
Good

Location and friendly staff
7.7
Hotel is about 5 mins walk from the lake. Hotel staff were attentive and approachable. Definitely value for money!
Nur A. Groups Singapore, June 13, 2014
Spacious room, a few minutes to Hoan Kiem Lake

location, staff, room
7.7
The staff are all friendly and very welcoming. The room that was assigned to my friend and I was VERY spacious. The other rooms were not so lucky. Overall, we had a good stay at Gondola.
Florence N. Groups Malaysia, May 22, 2014
Great location , effective & friendly staffs

The staffs were very friendly & nice especially annie.the location was great.
7.7
Great location with effective staffs.our cruise was recommended by annie;Oriental sails & it was great. The tour guide, Mr.Tom was very friendly & take care of us throughout the trip.
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