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Gondola Hotel and Spa

31 Hang Hanh Street, Hoan Kiem District, Hanoi, Vietnam

Recent customer reviews

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Excellent

8.5

based on
554 reviews

340 reviews in English

Value for Money
8.6
Location
9.0
Staff Performance
8.7
Hotel Condition/Cleanliness
8.6
Room Comfort/Standard
8.7
Food/Dining
7.5
All reviews (554)
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Nur A. Groups Singapore, June 13, 2014
Spacious room, a few minutes to Hoan Kiem Lake

location, staff, room
7.7
The staff are all friendly and very welcoming. The room that was assigned to my friend and I was VERY spacious. The other rooms were not so lucky. Overall, we had a good stay at Gondola.
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Florence N. Groups Malaysia, May 22, 2014
Great location , effective & friendly staffs

The staffs were very friendly & nice especially annie.the location was great.
7.7
Great location with effective staffs.our cruise was recommended by annie;Oriental sails & it was great. The tour guide, Mr.Tom was very friendly & take care of us throughout the trip.
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Jonathan T. Solo travelers Singapore, May 20, 2014
Great location. Value for money. Will return again

Location. Nice ambience. Comfortable and clean. Although room aircon was not working properly...overall stay was enjoyable.
7.3
Near excellent. Great for shopping nearby and food
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Sanggam A. Groups Indonesia, May 15, 2014
Great location & clean hotel

Clean, nice design, value for money
9.3
Short time of stay but quite impressed by this hotel. Friendly staff with very good service. Clean & nice interior.
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Sue M. Families with older children Australia, April 28, 2014
good central hotet with very good staff

shopping,locality,staff
8.3
Very good
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Sue M. Groups Australia, April 27, 2014
hanoi break

position.staff and help
8
Was okay rooms on all side.but the staff were very helpful
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Wilson C. Couples Philippines, April 23, 2014
Cheap price for quality hotel

location, price, staff
9.3
Same as my other review. Nothing bad to say about this hotel except maybe for the lackluster breakfast.
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Soon K. Business travelers Malaysia, April 23, 2014
Far exceeded my expectations.

Confortable decor, Room size near shopping area.
9
Very satisfactorily comfortable.
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Ron F. Couples New Zealand, April 20, 2014
Great location, excellent staff.

The staff, proximity to the lake and very good restaurants.
9.3
Excellent. Would highly recommend it.
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Wilson C. Couples Philippines, April 19, 2014
Best 3 star hotel in Hanoi

Location, price, cleanliness
9.3
Located near the lake and the old quarter. The staff speak good English and very accommodating to our requests. Rooms are spacious for their price and very clean.
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