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Excellent 8.5
Based on 588 reviews

Recent customer comments

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Excellent



based on 588 reviews
  • Cleanliness 8.6
  • Facilities 6.6
  • Location 9.0
  • Room Comfort/Standard 8.7
  • Service 8.7
  • Value for money 8.5
  • Food/Dining 7.5
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AISHA A.
Singapore
July 12, 2014
Good
Location and friendly staff
Hotel is about 5 mins walk from the lake. Hotel staff were attentive and approachable. Definitely value for money!

guevara C.
Philippines
July 12, 2014
Accommodating
friendly and attentive staff, clean, near shops and restaurants

Gareth J.
United Kingdom
July 07, 2014
Very nice. They made me a birthday cake!
Tidy. Great location. Lovely staff
Very nice. Nice breakfast. Very helpful staff. Very smart rooms

Herold K.
Australia
July 04, 2014
Excellant
Location Rooms & breakfast and staff
Thoroughly enjoyed it

wiwiek S.
Indonesia
June 29, 2014
Very nice and quiet hotel.clean hotel N good food.
Clean Good food Value for money
Nice and peaceful stay. Also value for money.i was happy

Young K.
South Korea
June 20, 2014
Value for Money
good location, Nice room, Good breakfast
It was good experience that how to stay comfortable with resonable price. Condition of room was better than other 4 star Hotel in Hanoi. Hotel was small, but interior and breakfast was better then other hotel. whenever I visit Hanoi, wanna stay this hotel always.

Nur S.
Singapore
June 16, 2014
Spacious room, a few minutes to Hoan Kiem Lake
location, staff, room
The staff are all friendly and very welcoming. The room that was assigned to my friend and I was VERY spacious. The other rooms were not so lucky. Overall, we had a good stay at Gondola.

JONATHAN T.
Singapore
May 24, 2014
Great location. Value for money. Will return again
Location. Nice ambience. Comfortable and clean. Although room aircon was not working properly...overall stay was enjoyable.
Near excellent. Great for shopping nearby and food

Florence N.
Malaysia
May 23, 2014
Great location , effective & friendly staffs
The staffs were very friendly & nice especially annie.the location was great.
Great location with effective staffs.our cruise was recommended by annie;Oriental sails & it was great. The tour guide, Mr.Tom was very friendly & take care of us throughout the trip.

Sanggam H.
Indonesia
May 16, 2014
Great location & clean hotel
Clean, nice design, value for money
Short time of stay but quite impressed by this hotel. Friendly staff with very good service. Clean & nice interior.