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Gondola Hotel and Spa

31 Hang Hanh Street, Hoan Kiem District, Hanoi, Vietnam (Show on map)

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Gondola Hotel and Spa Hanoi - Bathroom Gondola Hotel and Spa Hanoi - Reception Gondola Hotel and Spa Hanoi - Reception Gondola Hotel and Spa Hanoi - Lobby Gondola Hotel and Spa Hanoi - Halong Bay Gondola Hotel and Spa Hanoi - Guest Room Gondola Hotel and Spa Hanoi - Guest Room Gondola Hotel and Spa Hanoi - Buffet Breakfast Gondola Hotel and Spa Hanoi - Buffet Breakfast Gondola Hotel and Spa Hanoi - Suite Family Balcony Gondola Hotel and Spa Hanoi - Buffet Breakfast Gondola Hotel and Spa Hanoi - Buffet Breakfast
Area: Hoan Kiem District Number of Rooms: 40

Recent customer reviews

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Excellent

8.5

based on
554 reviews

340 reviews in English

Value for Money
8.6
Location
9.0
Staff Performance
8.7
Hotel Condition/Cleanliness
8.6
Room Comfort/Standard
8.7
Food/Dining
7.5
All reviews (554)
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Ehud A. Couples Israel, March 22, 2013
good location to explore Hanoi

very good location, very clean, very good staff
8.3
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Michael E. Couples Australia, March 3, 2013
1st time visitor to Hanoi & would stay here again

location, competitively priced , very helpful & accomodating staff
7.3
Wonderfull hotel . found map issued by hotel to be a little confusing, with roads highlighted to show areas of shopping - hard to read road names if you became lost .
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Peter L. Couples March 3, 2013
very attentive staff

Staff, location and cleanliness
8
The excellent staff attended to our every request with prompt and courteous efficiency
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Teresa G. Couples Canada, February 28, 2013
Great hotel. Near the market and near almost every

The location, the design and the staff
7.7
We enjoyed our stay at the hotel. We enjoyed walking around get the feeling of the culture and the daily life
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Peter L. Couples February 28, 2013
I will always stay at this hotel in Hanoi.

Location , staff and cleanlness
8
We liked the staff and their attention to detail.From the manager to the porter they were were all very efficient. Nothing was too difficult for them.
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Siu K. Families with older children Malaysia, February 22, 2013
Nice Hotel with Friendly Staff ,,,

Great location in the centre of Old Quater .
7.7
Very helpful Staff , and the Hotel Manager are very helpful all the time ,,,
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Raymonde C. Groups France, February 19, 2013
very good hotel

good location
9.7
good service, clean hotel,good service with smile,
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Claire B. Couples Australia, February 14, 2013
Great location

You can't beat the location
9.7
We enjoyed our stay at the Gondola very much. The staff are very kind and friendly and there is nothing I would change.
Restaurant Tip: Walk out of the hotel and turn left. The Rainbow cafe is two doors down - great food and the view from their upstairs floors is worth the stairs.
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Claire B. Couples Australia, February 13, 2013
Always great!

The location!
9.7
We have stayed at the Gondola many times now. The location is so good and the rooms are so nice that I don't bother looking for other hotels anymore. I like the location on a quiet little street one small block from the lake. Breakfast is a strange mix of things and this hasn't changed since we have been staying at the Gondola. There is plenty to satisfy western breakfast tastes.
Shopping Tip: There is a proper full size supermarket very close to the hotel. Ask the front desk staff for directions. It's called Intimex - tricky to find because it doesn't have a big sign, but worth a visit for snacks (for the train trip to Sapa) and toiletries.
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Niko P. Couples Australia, February 13, 2013
Excellent location, design and food

Large rooms upstairs with balcony
10
Excellent hotel. Location, design, food. Ticks all boxes
Travel tip: For hardcore dirtbiking, contact Siem Reap Dirt Bikes - excellent. Not for novices
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