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Gondola Hotel and Spa

31 Hang Hanh Street, Hoan Kiem District, Hanoi, Vietnam (Show on map)

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Gondola Hotel and Spa Hanoi - Deluxe twin room Gondola Hotel and Spa Hanoi - Suite Balcony city view Gondola Hotel and Spa Hanoi - Superior room lake view or window Gondola Hotel and Spa Hanoi - Deluxe City view Gondola Hotel and Spa Hanoi - Superior twin room with Window Gondola Hotel and Spa Hanoi - Superior twin room Gondola Hotel and Spa Hanoi - Deluxe City view Gondola Hotel and Spa Hanoi - Superior room lake view or window Gondola Hotel and Spa Hanoi - Suite Family Balcony Gondola Hotel and Spa Hanoi - Suite Balcony Gondola Hotel and Spa Hanoi - Superior Double Lake View or Window Gondola Hotel and Spa Hanoi - Superior Double Lake View or Window Gondola Hotel and Spa Hanoi - Suite with balcony city view Gondola Hotel and Spa Hanoi - Bathroom Gondola Hotel and Spa Hanoi - Family balcony city view Gondola Hotel and Spa Hanoi - Superior Double Lake View or Window
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Area: Hoan Kiem District Number of Rooms: 40

Recent customer reviews

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Excellent

8.5

based on
554 reviews

340 reviews in English

Value for Money
8.6
Location
9.0
Staff Performance
8.7
Hotel Condition/Cleanliness
8.6
Room Comfort/Standard
8.7
Food/Dining
7.5
All reviews (554)
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Tuan T. Business travelers United States of America, November 12, 2014
Gondola Hotel Hanoi
7
So so
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Ah C. Solo travelers Singapore, November 11, 2014
good hotel

Great hotel, friendly staff, good location
8
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Mark P. Couples United States of America, November 9, 2014
nice time

staff locashion
7.3
all was good staff very good room nice
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Brian S. Solo travelers Australia, November 8, 2014
Great location...

Centre of old quarter, close to everything, clean & curtious staff
9.3
wonderful.....
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Maria A. Business travelers Philippines, November 8, 2014
Wonderful Stay!

Good location, friendly staffs and the room is clean
8
This hotel is quite new. The location is very good but it's just that the street is too small and quite scary to walk because of the motorbikes. The rooms are clean and comfortable.
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Hai N. Families with young children Vietnam, November 6, 2014
Very good location, staff are nice and friendly.

The hotel is clean, located next to the Hoang Kiem late, central of the city. Staff are friendly and helpful
9.7
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Nicole C. Couples Australia, November 1, 2014
Nice hotel, good location.

Location, staff, rooms
7.7
Great hotel right near the lake an a couple of minutes walk from the crazy streets of the old town. Staff are very friendly and helped me organise my Halong Bay tour via email before my arrival. Would stay here again!
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Kellie W. Solo travelers Australia, October 30, 2014
Absolutely fantastic!

Staff were amazing. Room was beautiful. Location was perfect.
9.7
From the moment we arrived. The bell hops were right there to open the doors and take our bags. The reception was perfect, and we were provided a welcome drink of pineapple tea whilst everything was put in place for us. The room was beautiful, very spacious, clean, and quite luxurious compared to what we had seen elsewhere. The first night we ordered room service, and felt quite spoiled when it turned up. This is probably where we have our one one complaint. The pork was so overlooked it was very very tough, but that could be because Vietnamese don't eat a lot of meat themselves, and when they do it is cut very thinly, where for westerners it is quite different. Breakfast included a huge buffet, that certainly would cater for anyone's needs. The location was about a 2 minute walk from the lake, and this is an amazing place to go about 5am to see Hanoi wake up and utilise this area for a multitude of exercise activities!
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Alison H. Solo travelers Australia, October 25, 2014
Great staff, location & service

Location, staff and service
10
Right near Hoan Kiem Lake, plenty of places to eat nearby. Staff looked after us well and stored our bags for s few days. Would definitely recommend, comfortable rooms, friendly staff - great value for money.
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Jungeun L. Families with older children South Korea, October 21, 2014
very good

location is good, very close to tourist place. Hotel staffs were very kind and helpful.
9
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