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Gondola Hotel and Spa

31 Hang Hanh Street, Hoan Kiem District, Hanoi, Vietnam

Recent customer reviews

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Excellent

8.5

based on 569 reviews

347 reviews in English

Value for Money
8.5
Location
9.0
Staff Performance
8.7
Hotel Condition/Cleanliness
8.6
Room Comfort/Standard
8.7
Food/Dining
7.5
All reviews (569)
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Patrick P. Business travelers Switzerland, April 10, 2016
Perfect
6.7
Just Perfect
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Nic Y. Business travelers Malaysia, March 29, 2016
Good location but there are better options in hano
4.3
Room size rather small Breakfast is decent Location is great so near the lake
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Jess K. Couples United Kingdom, March 14, 2016
Great Location and Value

Location, Value for Money, Staff
9.3
Very nice, clean, great value hotel. Fabulous location and super friendly staff. I'll be booking this one again. Minor gripes... some rooms are a little on the tight side, and the light from the corridor can shine through the crack between the door and its' frame onto the bed.
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Hilda D. Couples Thailand, March 11, 2016
clean but rather small and dark room.

the situation neer the Old city and the lake. friendly and helpfull staff. goodwill breakfast.
7.7
Good. Staff gave us los of information on things to do, restaurants and transport.
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Saravanan S. Business travelers Malaysia, February 27, 2016
Average hotel
5
Average hotel, kinda overrated. Plenty of better choices nearby. Staff were nice.
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Sally M. Couples Australia, December 24, 2015
Awesome hotel great position cannot fault at all

Rooms location everything
10
Perfect rooms lovely food great and position just a few moments from lake would go back for sure
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Ka M. Business travelers Hong Kong, December 23, 2015
Gondola Hotel and Spa

Location
6.7
Not bad
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For K. Solo travelers Hong Kong, December 19, 2015
Nice hotel, nice staff, but....
5.7
I booked a Room of Superior Double Lake View or Window, but my assigned room was no VIEW and NO any WINDOW!!
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Chee K. Groups Singapore, December 7, 2015
A pleasant stay

Staff, food, location
8.3
The staff were friendly and provided good advices. Services were great. Hotel was well maintained.
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Vatchala S. Solo travelers Malaysia, December 6, 2015
Location is excellent.

Location is excellent. Breakfast is good and front desk staffs and bell boys Are doing a better job.
7.3
1st day stay in 404 is excellent. 2 nd day stay in 502 is not that good. Noisy Room even the water drain from upstairs to our Room can hear.
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