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Gondola Hotel and Spa

31 Hang Hanh Street, Hoan Kiem District, Hanoi, Vietnam

Recent customer reviews

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Excellent

8.1

based on
31 reviews

340 reviews in English

Value for Money
8.3
Location
8.6
Staff Performance
8.1
Hotel Condition/Cleanliness
8.1
Room Comfort/Standard
8.3
Food/Dining
7.4
Families with young children (31)
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Manish K. Families with young children India, September 30, 2015
Very good cozy hoteL nice staff

Good locationHelpful staffAnnie the local travel agent very helpful and reasonable priced
8.7
Good
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Constance S. Families with young children Singapore, June 18, 2015
Walking distance to shopping area

Location
6.7
Nice facilities but average service
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Sim K. Families with young children Singapore, March 16, 2015
Quiet hotel due to its location

Location, quiet, room quality
7.3
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Yoon-Hye J. Families with young children South Korea, February 11, 2015
very good!

Very kind staves, good meal, Fantastic location
10
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Hai N. Families with young children Vietnam, November 6, 2014
Very good location, staff are nice and friendly.

The hotel is clean, located next to the Hoang Kiem late, central of the city. Staff are friendly and helpful
9.7
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Heather C. Families with young children United States of America, June 29, 2014
Excellent value in a central location

Friendly staff, great location, large bathroom
9.3
Our stay here was excellent. The rooms were large with a spacious ensuite bathroom. A crib was provided free of charge for my 4-month-old daughter. This was our second stay in Hanoi, we had been gravely disappointed with our stay at Golden Lake View hotel, but our stay here made me want to visit Hanoi again. The staff were extremely helpful and spoken English fluently. Definitely recommend Gondola Hotel Hanoi! Shopping tip: The shop next door has very cute and high quality clothes and other products.
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Carl B. Families with young children Sweden, January 28, 2014
Nice small hotel

Location, Clean, Family Friendly
6.7
Good hotel in the centre of hanoi, close to the old quarter and close to the hoan kiem lake. If you're in Hanoi for the first time you should definitely stay around the lake somewhere.
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Rachael C. Families with young children Australia, April 20, 2013
My second time at the Gondola, highly recommended

Rooftop bar, food and staff all excellent
9.3
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Mansor A. Families with young children Malaysia, January 2, 2013
lovely hotel and service with a smile

clean room,excellent services and near the market
10
We really like this hotel because it has a clean room with nice design and they provided a great services. The hotel is located near the market and historical places. The hotel also gave us some gifts .
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William P. Families with young children United States of America, October 26, 2012
Acceptable hotel

Location
6.3
The place is an acceptable hotel and nothing more. The staff is friend and the breakfast is passable.
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