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Excellent 8.5
Based on 588 reviews

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Excellent



based on 588 reviews
  • Cleanliness 8.6
  • Facilities 6.6
  • Location 9.0
  • Room Comfort/Standard 8.7
  • Service 8.7
  • Value for money 8.5
  • Food/Dining 7.5

IZATUL S.
Malaysia
May 31, 2016
Best hospitality
I love the interior design of the hotel, everything so pretty and cute even the room is little bit small but cosy. The staff is very friendly and helpful in many ways.

Patrick P.
Switzerland
April 30, 2016
Very good, Very friendly and efficient
Very nice, Value for money, Very friendly and helpful Staff, perfect location. Any issue is handled efficient and fast. 100% satisfied.

Patrick P.
Switzerland
April 11, 2016
Perfect
Just Perfect

Nic Y.
Malaysia
March 30, 2016
Good location but there are better options in hanoi
Room size rather small Breakfast is decent Location is great so near the lake

Jess K.
United Kingdom
March 21, 2016
Great Location and Value
Location, Value for Money, Staff
Very nice, clean, great value hotel. Fabulous location and super friendly staff. I'll be booking this one again. Minor gripes... some rooms are a little on the tight side, and the light from the corridor can shine through the crack between the door and its' frame onto the bed.

hilda D.
Thailand
March 16, 2016
clean but rather small and dark room.
the situation neer the Old city and the lake. friendly and helpfull staff. goodwill breakfast.
Good. Staff gave us los of information on things to do, restaurants and transport.

Saravanan S.
Malaysia
March 02, 2016
Average hotel
Average hotel, kinda overrated. Plenty of better choices nearby. Staff were nice.

For F.
Hong Kong
February 20, 2016
Nice hotel, nice staff, but....
I booked a Room of Superior Double Lake View or Window, but my assigned room was no VIEW and NO any WINDOW!!

Boualay O.
Laos
February 13, 2016
Nice place and friendly staff
Best location, cleaned hotel and friendly services
great location, very nice services

Ka I.
Hong Kong
December 27, 2015
Gondola Hotel and Spa
Location
Not bad