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Gondola Hotel and Spa

31 Hang Hanh Street, Hoan Kiem District, Hanoi, Vietnam

Recent customer reviews

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Very good

7.9

based on 109 reviews

349 reviews in English

Value for Money
7.9
Location
8.3
Staff Performance
8.1
Hotel Condition/Cleanliness
7.9
Room Comfort/Standard
8.1
Food/Dining
7.0
Business travelers (109)
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Patrick P. Business travelers Switzerland, April 29, 2016
Very good, Very friendly and efficient
6.7
Very nice, Value for money, Very friendly and helpful Staff, perfect location. Any issue is handled efficient and fast. 100% satisfied.
Patrick P. Business travelers Switzerland, April 10, 2016
Perfect
6.7
Just Perfect
Nic Y. Business travelers Malaysia, March 29, 2016
Good location but there are better options in hano
4.3
Room size rather small Breakfast is decent Location is great so near the lake
Saravanan S. Business travelers Malaysia, February 27, 2016
Average hotel
5
Average hotel, kinda overrated. Plenty of better choices nearby. Staff were nice.
Ka M. Business travelers Hong Kong, December 23, 2015
Gondola Hotel and Spa

Location
6.7
Not bad
Kyochul K. Business travelers South Korea, December 4, 2015
Good enough for the price

good location, kind staffs
5
Not bad. But I was not comfortable due to a mosquito one night. The location is good for sight seeing, but traffic(taxi) was too heavy all days.
Kittidet T. Business travelers Thailand, October 7, 2015
good recommendation

location, service, room
8
Amit K. Business travelers India, September 12, 2015
It very nice hotel with in the budget price i got.

Rooms are very much clean. Walking distance from the lake or other tourist attractions.
9.3
It was very nice stay here and got a good deal from Agoda. Hotel staff was very much attentive and helpful specially front lady Zudith. She supported a lot even for arranging the taxy to make sure with the taxi driver due to language problem. They have upgraded my room from deluxe to junior suit with balcony. it is nice room if u are staying for more than two days with bath tub. I didn't had much food as I am an Indian vegetarian. so prefer to carry my own food. Bathroom was like a royal/ king size. Good point is hotel is the street which gives benefit for you to be in noise free atmosphere.
Thanh V. Business travelers Australia, August 21, 2015
Ok

Ok
6
Ok
Bee H. Business travelers Singapore, June 23, 2015
nice and value for money stay. amazing front desk

friendly staff and clean room.
7.7
Nice and pleasant. Except for the inadequate air- conditioning system in the room that was the major issue that keeps me up at night.
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