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Gondola Hotel and Spa

31 Hang Hanh Street, Hoan Kiem District, Hanoi, Vietnam (Show on map)

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Gondola Hotel and Spa Hanoi - Deluxe twin room Gondola Hotel and Spa Hanoi - Suite Balcony city view Gondola Hotel and Spa Hanoi - Superior room lake view or window Gondola Hotel and Spa Hanoi - Deluxe City view Gondola Hotel and Spa Hanoi - Superior twin room with Window Gondola Hotel and Spa Hanoi - Superior twin room Gondola Hotel and Spa Hanoi - Deluxe City view Gondola Hotel and Spa Hanoi - Superior room lake view or window Gondola Hotel and Spa Hanoi - Suite Family Balcony Gondola Hotel and Spa Hanoi - Suite Balcony Gondola Hotel and Spa Hanoi - Superior Double Lake View or Window Gondola Hotel and Spa Hanoi - Superior Double Lake View or Window Gondola Hotel and Spa Hanoi - Suite with balcony city view Gondola Hotel and Spa Hanoi - Bathroom Gondola Hotel and Spa Hanoi - Family balcony city view Gondola Hotel and Spa Hanoi - Superior Double Lake View or Window
Gondola Hotel and Spa Hanoi - Bathroom Gondola Hotel and Spa Hanoi - Reception Gondola Hotel and Spa Hanoi - Reception Gondola Hotel and Spa Hanoi - Lobby Gondola Hotel and Spa Hanoi - Halong Bay Gondola Hotel and Spa Hanoi - Guest Room Gondola Hotel and Spa Hanoi - Guest Room Gondola Hotel and Spa Hanoi - Buffet Breakfast Gondola Hotel and Spa Hanoi - Buffet Breakfast Gondola Hotel and Spa Hanoi - Suite Family Balcony Gondola Hotel and Spa Hanoi - Buffet Breakfast Gondola Hotel and Spa Hanoi - Buffet Breakfast
Area: Hoan Kiem District Number of Rooms: 40

Recent customer reviews

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Excellent

8.6

based on
239 reviews

340 reviews in English

Value for Money
8.7
Location
9.2
Staff Performance
8.9
Hotel Condition/Cleanliness
8.7
Room Comfort/Standard
8.8
Food/Dining
7.5
Couples (239)
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Sally M. Couples Australia, December 24, 2015
Awesome hotel great position cannot fault at all

Rooms location everything
10
Perfect rooms lovely food great and position just a few moments from lake would go back for sure
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Peng L. Couples Singapore, November 14, 2015
Staff were helpful & courteous

service, cleaniness & good location
7.7
it is a pleasant place to stay with many amenities around the hotel
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John L. Couples United States of America, October 3, 2015
You can do better

great location, professionalism of desk staff
6.3
It is a good looking place, great location, excellent English at desk. The rooms look good (I saw a number of them), some with deep bathtubs. Good quality windows to keep out street noise. Poor A/c. Lukewarm shower. Asian stiff beds, hard chairs. Poor quality bedding-mostly polyester. Big bed, one small hard foam pillow each. Marble in hallway and paper-thin walls made anyone's hallway conversation sound like they were inside your room. Sometimes it was staff yelling at each other down the hall. Staff opened the hallway windows letting in all the honks and beeps of Hanoi traffic. One elevator for 8 floors. Only one room key. Breakfast staff seem untrained to do anything other than ask for room number. Breakfast very hit or miss: Omelette okay, croissants old, packaged and flattened. Located around the corner from lovely Apple Tart bakery/restaurant and the Polite Pub with excellent and very reasonable cocktails. All in all, its just okay. There's lots of hotels on this street, you can do much better.
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Christian T. Couples Denmark, September 22, 2015
Great!

Location, room, aircondition
9.3
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Elina R. Couples Israel, September 15, 2015
Priced hotel

location
5
Very small room. "lake view" was from the small window in the corner of very small room. Air conditioner broken, a temperature can't be set. Priced hotel.
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Nam T. Couples Vietnam, September 12, 2015
Good hotel but bad experience

good location, reasonable price
5.3
Overall it was good, excerpt the fact that they changed our room from city view to NO WINDOW without any notice and clear explanation, later on there are no refund or whatsoever from hotel side, plus, they don not have place for keep motorbike at night , which is quite inconvenience.
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Jaesung P. Couples South Korea, August 29, 2015
nice Gondola~

staff, location, their tour service
8.3
I love their harong bay tour program(even though it was expensive than Shin Cafe, the cruse has A/C/ and lots of fan and good dining food rood was kind of small and need fan but staff members were the best in Hanoi!!!
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Abdul H. Couples Malaysia, August 19, 2015
Good location,but staff not really have good smile

Good sound proof
6.7
We stay there for 2 night, location is great and far from main steam so noise from traffic not really disturbing you. Surrounded by coffee shop.
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Rob R. Couples Australia, August 6, 2015
EXCELLENT VALUE IN HEART OF HANOI

Location, staff service, room.
9.7
We have stayed here many times and always look forward to the friendly staff. The rooms are clean and very comfortable and the hotel is central to everything.
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Luddawadee S. Couples Thailand, August 3, 2015
nice location hopte

location, staff, clean room
9.3
near the lake, at night can walk many restaurant Vietnam style. clean and buatiful room, but the room have little window little view. staff is very nice.
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Gondola Hotel and Spa Hanoi - Family Suite with BalconyGondola Hotel and Spa Hanoi - Deluxe twin roomGondola Hotel and Spa Hanoi - Suite Balcony city viewGondola Hotel and Spa Hanoi - Superior room lake view or windowGondola Hotel and Spa Hanoi - Deluxe City viewGondola Hotel and Spa Hanoi - Superior twin room with WindowGondola Hotel and Spa Hanoi - Superior twin roomGondola Hotel and Spa Hanoi - Deluxe City viewGondola Hotel and Spa Hanoi - Superior room lake view or windowGondola Hotel and Spa Hanoi - Suite Family BalconyGondola Hotel and Spa Hanoi - Suite BalconyGondola Hotel and Spa Hanoi - Superior Double Lake View or WindowGondola Hotel and Spa Hanoi - Superior Double Lake View or WindowGondola Hotel and Spa Hanoi - Suite with balcony city viewGondola Hotel and Spa Hanoi - BathroomGondola Hotel and Spa Hanoi - Family balcony city viewGondola Hotel and Spa Hanoi - Superior Double Lake View or WindowGondola Hotel and Spa Hanoi - BathroomGondola Hotel and Spa Hanoi - ReceptionGondola Hotel and Spa Hanoi - ReceptionGondola Hotel and Spa Hanoi - LobbyGondola Hotel and Spa Hanoi - Halong BayGondola Hotel and Spa Hanoi - Guest RoomGondola Hotel and Spa Hanoi - Guest RoomGondola Hotel and Spa Hanoi - Buffet BreakfastGondola Hotel and Spa Hanoi - Buffet BreakfastGondola Hotel and Spa Hanoi - Suite Family BalconyGondola Hotel and Spa Hanoi - Buffet BreakfastGondola Hotel and Spa Hanoi - Buffet BreakfastGondola Hotel and Spa Hanoi - Buffet BreakfastGondola Hotel and Spa Hanoi - Buffet BreakfastGondola Hotel and Spa Hanoi - Buffet BreakfastGondola Hotel and Spa Hanoi - Buffet BreakfastGondola Hotel and Spa Hanoi - Buffet BreakfastGondola Hotel and Spa Hanoi - BuffetGondola Hotel and Spa Hanoi - Cielo BarGondola Hotel and Spa Hanoi - Executive room with city viewGondola Hotel and Spa Hanoi - Meeting roomGondola Hotel and Spa Hanoi - ReceptionGondola Hotel and Spa Hanoi - Buffet BreakfastGondola Hotel and Spa Hanoi - Deluxe room city viewGondola Hotel and Spa Hanoi - Superior roomGondola Hotel and Spa Hanoi - Superior room Lake viewGondola Hotel and Spa Hanoi - Superior BathroomGondola Hotel and Spa Hanoi - EntranceGondola Hotel and Spa Hanoi - Meeting roomGondola Hotel and Spa Hanoi - Guest RoomGondola Hotel and Spa Hanoi - BathroomGondola Hotel and Spa Hanoi - Meeting roomGondola Hotel and Spa Hanoi - Deluxe City viewGondola Hotel and Spa Hanoi - Executive City viewGondola Hotel and Spa Hanoi - Executive room with City viewGondola Hotel and Spa Hanoi - Executive room with City viewGondola Hotel and Spa Hanoi - Family Suite with BalconyGondola Hotel and Spa Hanoi - Family Suite with BalconyGondola Hotel and Spa Hanoi - Family Suite with Balcony - late check out 2pmGondola Hotel and Spa Hanoi - Family Suite with BalconyGondola Hotel and Spa Hanoi - Family Suite with BalconyGondola Hotel and Spa Hanoi - Suite with balconyGondola Hotel and Spa Hanoi - Suite room with balconyGondola Hotel and Spa Hanoi - Suite room with balconyGondola Hotel and Spa Hanoi - Suite room with balconyGondola Hotel and Spa Hanoi - Superior Double Lake View or WindowGondola Hotel and Spa Hanoi - Family with balcony city viewGondola Hotel and Spa Hanoi - Buffet BreakfastGondola Hotel and Spa Hanoi - Buffet BreakfastGondola Hotel and Spa Hanoi - Buffet BreakfastGondola Hotel and Spa Hanoi - Buffet BreakfastGondola Hotel and Spa Hanoi - Buffet BreakfastGondola Hotel and Spa Hanoi - Buffet BreakfastGondola Hotel and Spa Hanoi - ReceptionGondola Hotel and Spa Hanoi - ReceptionGondola Hotel and Spa Hanoi - ReceptionGondola Hotel and Spa Hanoi - Superior room lake view or windowGondola Hotel and Spa Hanoi - St. Joseph’s Cathedral, HanoiGondola Hotel and Spa Hanoi - Ho Chi Minh MausoleumGondola Hotel and Spa Hanoi - Hoan Kiem LakeGondola Hotel and Spa Hanoi - Temple of Literature, HanoiGondola Hotel and Spa Hanoi - Hanoi Opera HouseGondola Hotel and Spa Hanoi - One Pillar Pagoda


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