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Gondola Hotel and Spa

31 Hang Hanh Street, Hoan Kiem District, Hanoi, Vietnam

Recent customer reviews

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Excellent

9.0

based on
60 reviews

341 reviews in English

Value for Money
8.9
Location
9.3
Staff Performance
9.2
Hotel Condition/Cleanliness
9.2
Room Comfort/Standard
9.2
Food/Dining
8.0
Groups (60)
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Chee K. Groups Singapore, December 7, 2015
A pleasant stay

Staff, food, location
8.3
The staff were friendly and provided good advices. Services were great. Hotel was well maintained.
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Cheryl M. Groups New Zealand, October 15, 2015
Beautifully appointed hotel.

Staff attention, location, small and friendly in a quiet street.
9.3
Our stay was very pleasant, we were made very welcome on arrival, one of the staff offered to walk us to the warehouse to shop! We loved our stay and are back there again in four days. Very convenient but most of all, clean, beautifully appointed and always greeted with a smile.
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Annaliza R. Groups Philippines, October 11, 2015
Good Hotel location and value for money

Price, Location and Staff
10
This hotel is very near to attractions, the room is clean and the staff are very friendly and accomodating...A great value for money.....
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Zse V. Groups Malaysia, June 15, 2015
One of the best hotel you can get~!

Great location, value for money & all the rooms still in good condition.
8.7
Love the hotel & the friendly staff, we will sure go back again in future~!
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Doseong H. Groups South Korea, May 27, 2015
good

location, staff's attitude
8.7
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Tan C. Groups Malaysia, February 18, 2015
very helpful staff

friendly staff
8.3
We had some problems meeting our friends in the airport and the hotel reception staff were willing to help us locate them. Very helpful and considerate. Ms Huyen was exceptionally good and friendly. Will definitely stay there again if ever going to Hanoi.
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Gee K. Groups Singapore, December 31, 2014
Excellent

Staff is very nice. Location is very good. Room condition is very nice especially I like the shower.
9.7
Excellent stay. Staff is very very friendly and helpful. The food for breakfast is great and the service is excellent. Will definitely come back again to the same hotel in my next trip and would recommend to my friends.
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Cheong Y. Groups Malaysia, December 16, 2014
Good value for money

Price, Cleanliness, service
8.7
Pleasant and enjoyable. It is also very conveniently located. Hotel is very clean. Big and clean bathroom. Good service.
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Fairudz H. Groups Malaysia, September 20, 2014
Luxury stay at budget price

Polite staff, Luxury room, good location
9.3
I stayed for 2 nights. From the outside it looks like a cheap hotel but once you get into your room it feels like royalty. Lush room with big bathroom/toilet. Staff was very helpful, polite & good looking
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Guevara C. Groups Philippines, July 2, 2014
Accommodating

friendly and attentive staff, clean, near shops and restaurants
8
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