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Gondola Hotel Hanoi

31 Hang Hanh Street, Hoan Kiem District, Hanoi, Vietnam (Show on map)

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Area: Hoan Kiem District Number of Rooms: 40
Free Wi-Fi

Recent customer reviews

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Fantastic

8.5

from 515 reviews

Value for Money
8.6
Location
9.0
Staff Performance
8.7
Hotel Condition/Cleanliness
8.7
Room Comfort/Standard
8.7
Food/Dining
7.5
All reviews (515)
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Alexandra F. Groups Australia, February 20, 2014
Excellent service in central location

friendly attentive service, good location, view from top bar
9
The staff at the Gondola are very attentive and service was excellent. They deal with inpatient and rude people well and try to remedy every situation. The staff also helped organise tour for my parents and a driver for one day-this all went smoothly and was well priced. The rooms are comfortable for Hanoi- clean and well equipped- and the hotel is located very close to Hoan Kiem lake with the many restaurants, tourist attractions and shopping. There is a bar on top of the hotel- drinks are ok but you do get a view Only issue was that there was no-one to meet us at the airport as the driver went to wrong terminal- might be an idea to carry hotel number just in case like we did.
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Lam K. Families with older children Singapore, February 3, 2014
Good Location

Accessibility
8.3
It was a reasonably good experience to have stayed in the hotel. The staff were approachable and try their best to cater to our needs.
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Richard I. Couples United States of America, January 29, 2014
Very nice and helpful

Location, service and atmosphere
7
Nice little hotel tucked away in the Old Quarter, easy walks to most landmarks in that area. Staff are very helpful.
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Carl B. Families with young children Sweden, January 28, 2014
Nice small hotel

Location, Clean, Family Friendly
6.7
Good hotel in the centre of hanoi, close to the old quarter and close to the hoan kiem lake. If you're in Hanoi for the first time you should definitely stay around the lake somewhere.
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Sherman A. Groups Philippines, December 31, 2013
Very nice

Convenient, comfort and Cool
10
Great staff great room great location
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Colin P. Couples United Kingdom, December 28, 2013
comfortable friendly

food. service. convenience
8.3
Great stay. Good service. Close to lake and in old town
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Sherman A. Groups Philippines, December 27, 2013
Perfect

staff, hotel & location
10
Lovely and perfect. Will stay here again
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Anaru H. Couples New Zealand, December 13, 2013
Amazing Hotel, Awesome staff

Staff are AMAZING, super helpful and very informative. Rooms are beautiful. Location to shopping, food, coffee and the lake
9.7
Loved this Hotel, Staff are super friendly and go out of their way to make your stay amazing. The reception staff will give you plenty of helpful tips on places to go and how much correct prices for taxis etc should be, they really look after their guests.The rooms are beautifully decorated, we got upgraded to a room on the 7th floor with a private balcony which was massive, really clean and well presented. Would recommend this hotel to everyone travelling to Hanoi it is AMAZING!!
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Ian J. Couples United Kingdom, December 7, 2013
Good shopping/restaurants

City centre restaurants good service
8
Very good stay at the hotel .close to the city and walking distance to the lake and shops. Good restaurants close to the hotel Recomend this hotel for sightseeing but watch the taxis try to rip you off. Otherwise perfect Big 8
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Young H. Business travelers South Korea, November 30, 2013
Value for Money

good location, Nice room, Good breakfast
10
It was good experience that how to stay comfortable with resonable price. Condition of room was better than other 4 star Hotel in Hanoi. Hotel was small, but interior and breakfast was better then other hotel. whenever I visit Hanoi, wanna stay this hotel always.
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Customer Reviews - Gondola Hotel Hanoi, Hanoi

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