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Gondola Hotel Hanoi

31 Hang Hanh Street, Hoan Kiem District, Hanoi, Vietnam (Show on map)

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Area: Hoan Kiem District Number of Rooms: 40
Free Wi-Fi

Recent customer reviews

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Fantastic

8.5

from 515 reviews

Value for Money
8.6
Location
9.0
Staff Performance
8.7
Hotel Condition/Cleanliness
8.7
Room Comfort/Standard
8.7
Food/Dining
7.5
All reviews (515)
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Angela H. Solo travelers Australia, November 28, 2013
Excellent hotel and staff

Staff, location, room
10
I actually cancelled my other hotel to come back and stay at gondola. The location was great, staff were very helpful and had excellent English and the rooms were lovely.
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Anastasia P. Couples Russia, November 16, 2013
Short staying

Friendly staff, perfect location and comfortable rooms
9.7
It's a really nice hotel, much better then it seems to be at first sight. Quit surroundings, a lot of pretty restaurants nearby, beautiful lake in 3 minutes to walk, friendly and helpful staff (sincere smilling). I loved this place...In our room we had pretty balkony with beautiful view at the lake...definitely perfect!) You will not regret if you choose it for your trip, honestly.
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Kerry S. Couples Australia, November 5, 2013
Great hotel in good location

1 free upgrade to deluxe room 2 variety of food at buffet breakfast 3 friendly and helpful staff
10
This was a lovely hotel. The reception and rooms were decorated nicely. Bathroom was modern. We were given a free upgrade to a deluxe room for the 2 nights we stayed. All the staff were friendly and helpful. Good variety of food at the buffet breakfast. Hotel provided complementary stored for our 2 large suitcases for 2 days while we were in Ninh Binh. I would highly recommend this hotel.
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John K. Business travelers Australia, October 24, 2013
Very good value for money

Central location; Competent and friendly staff; hotel facilities
9
Great location - competent and friendly check-in staff (Ms. Huyen; Ms.Ha & Ms. Hoa) Modern facilities,and very good buffet breakfast. Rooms are small but very clean, modern with all facilities.
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Binh N. Business travelers Sweden, October 12, 2013
Stay here while in Hanoi

Comfortable, close to the interesting areas of Hanoi. Friendly helpful staff.
8
Great place to spend my time while in Hanoi. Have stayed here many times. Well recommended.
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Binh N. Solo travelers Sweden, October 4, 2013
Gondola is a charming little hotel worth a visit.

very central, near HoanKiem lake, good friendly staff and reasonable fare.
8
I enjoyed the stay at this little hotel for its comfortable rooms and good breakfast. The rooftop bar is lovely with its variety of drink available. It is so convenient to be here because the best part of Hanoi is just a short walk away.
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Kaharry H. Couples Indonesia, September 1, 2013
GREAT SERVICE, A PLEASANT PLACE TO STAY IN HANOI

Great service, Attentive Staff, Very good breakfast
9.3
I highly recommend you to stay in Gondola Hotel, Hoan Kim Lake, Hanoi if you are looking for a hotel that can provide you a good service and friendly staff. The staffs are very happy and honest to give you any information about Hanoi. They know how to serve you very well. They have a good english spoken. The location of hotel is easy to find, just 5 minutes walking to the beautiful of Hoan Kiem Lake. Near to the shopping areas and money changer. One thing that i like is they have a wide variety of breakfast. The breakfast is all complete and delicious. Gondola Hotel Hanoi is a great hotel for you to stay in Hanoi!
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Nam N. Business travelers Australia, August 21, 2013
It was a pleasant stay

Friendly staff, free room upgrade, and large and clean room
8.7
The staff was friendly and helpful. The hotel is just a few steps from the Hoan Kiem lake so it was nice to have a walk or jog around the lake every morning. It also lays within the old quarter so local food and shopping are all within walking distance.
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Lauren P. Couples Australia, August 7, 2013
Wish it could have been longer at that hotel

The thoughtful and sweet staff, the location and the decor in the room
9.7
It was awesome, out of all the places we stayed at in Vietnam, the Gondola was one of our favourites!
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Mary H. Couples Australia, August 5, 2013
comfortable and convenient

staff friendly and helpful , close to sights and shopping , value for money
9.7
very pleasant , great helpful staff , always welcoming . room very comfortable
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Customer Reviews - Gondola Hotel Hanoi, Hanoi

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