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Gondola Hotel Hanoi

31 Hang Hanh Street, Hoan Kiem District - Hoan Kiem Lake, Hanoi, Vietnam (Show on map)

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Area: Hoan Kiem District - Hoan Kiem Lake Number of Rooms: 40
Free Wi-Fi

Recent customer reviews

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Fantastic

8.6

based on
433 reviews

Value for Money
8.7
Location
9.0
Staff Performance
8.8
Hotel Condition/Cleanliness
8.7
Room Comfort/Standard
8.8
Food/Dining
7.5
All reviews (433)
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Xuan D. Couples Australia, December 5, 2012
Fantastic location

Located on a beautiful street-
8.3
See previous review by Australian Couple. The staff were wonderful, they were always very friendly and helpful. Etc etc
Xuan D. Couples Australia, December 4, 2012
Located on a Street

Located on street with beautiful vibe
8.3
The staff were wonderful, they were always very friendly and helpful. The western breakfast was average, even though they did try very hard, however it was managable and on par with most western breakfast in Vietnam. The rooms were a good size and fixtures were very modern and beautiful. The Best thing about the hotel was the location. The street it was located on had a beautiful historic charm and as you exit the outside was a busy hustling street. It was walking distance to Hoan Kiem lake and old quarter. Was very helpful and was always there to greet us. Wiould definitely recommend this to friends.
Randall O. Couples United States of America, November 27, 2012
Fantastic HaNoi hotel quiet location/great service

Quiet location, great site location, phenomenal service
9.7
We stayed at this hotel 3 nights and bypassed moving to the Hilton hotel because the service (especially from Jackie (Phu))and Huyen was awesome and the location was perfect. The service we received was 5 star and the room was large and extremely quiet. It is off a pleasant alley that is 200 yards from the prime location (Lake) of the city so going to all sites was extremely easy. The service we received really sets this hotel apart. We were in Viet Nam for 14 days and this was our favorite hotel.
Sightseeing/Attractions Tip: The site of this hotel is so close to the main sites that it is an excellent location.
Robert W. Solo travelers United Kingdom, November 27, 2012
Good hotel and service

In a quiet road just off the buzy Old Quarter and Hoan Kiem Lake
9.3
I advise you to stay here as it is in a quiet (well almost) road the the bustle of the Old Quarter only a stones throw away.Be prepared for the noise of hooters 24/7 and erratic driving.The service was excellent and staff pleasant and polite.
Rodney H. Couples Australia, November 13, 2012
Great hotel

In old quarter close to everything
7.7
Top hotel good price,great staff,good bedrooms high recommend this hotel
Restaurant Tip: Many close by
Claire B. Groups Australia, November 12, 2012
Big supermarket nearby

Location, size of rooms, new, clean, quiet lane
10
Yes, the Gondola was fantastic as always. A tip about the location - just around the corner on the lake, there is an ice cream shop with a small alley beside it. If you go down the alley, you will find a big two level supermarket which is great for cheap beers and snacks you can enjoy in your room before heading out in the evening. Also good if you need some toiletries - they are located on the upper level.
Restaurant Tip: Bun bo nam bo restaurant 65 Hang Deiu
Geok C. Couples Singapore, November 10, 2012
Great Location.

Great Location.
9.3
Been staying for 5 days, the staffs are friendly & helpful.It was nice place to stay as is located in old quarter, well accessible to nearby street, eating place & famous tourist attractions. There's no worry in last mins booking for city tour & transport cause just nearby unit & can easily book.Will come back again to stay here.
Alex F. Business travelers Israel, November 9, 2012
Ordinary

Location
7.3
Very much a forgettable experience. Like a fast food meal that fulfilled the immediate need and left no emotion in the process. The place is clean, polite, with OK amenities, breakfast is passable. I do not see myself coming back. In my travels I did discovered similarly priced overnight options in Hanoi that will generate more of a positive sensations.
Christy H. Couples Canada, November 9, 2012
great place!!

staff amazing!
10
great place to stay! rooms were very clean and nice setup. the staff were so friendly and helpful with everything. one street from the lake so easy to get around and you dont get lost to much! i would stay here again and reccomend to anyone!
Christy H. Couples Canada, November 6, 2012
Great hotel with fabulous staff.

The staff are great!
10
This hotel has a great location in old quarter but still close to the lake so you can escape and get a bit of space if you need it. The staff is exceptional and very very helpful. This is one of the cleanest hotels I've seen in the region! I would definitely stay and recommend this hotel. A great experience.

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Customer Reviews - Gondola Hotel Hanoi, Hanoi

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