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Gondola Hotel Hanoi

31 Hang Hanh Street, Hoan Kiem District - Hoan Kiem Lake, Hanoi, Vietnam (Show on map)

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Area: Hoan Kiem District - Hoan Kiem Lake Number of Rooms: 40
Free Wi-Fi

Recent customer reviews

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Fantastic

8.6

based on
433 reviews

Value for Money
8.7
Location
9.0
Staff Performance
8.8
Hotel Condition/Cleanliness
8.7
Room Comfort/Standard
8.8
Food/Dining
7.5
All reviews (433)
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Felisitas N. Couples Indonesia, September 19, 2012
Value for money

New hotel, good location, friendly staff
8
Walking distance to Hoan Kiem lake and night market. Couple of good restaurants nearby. If you want to go to Halong Bay, can get recommendation from the receptionist staff.
Tony P. Couples United Kingdom, September 17, 2012
Good hotel the staff sre excelent

In the best location
8.3
A new and well furnished hotel we were upgraded to a better room on arrival , there are still a few item of build quality to sort out with the builders ie the ledge behind the bath trapped water from the shower which tracked down behind the bath and out through the tiles on the floor, some grout still on the granite. but this is only me being picky. Enjoy your stay.
Travel tip: Vietnam is a good place to buy clothes,leather goods ,interesting souvenirs . BEWARE of cheating ticket sales .
John G. Couples Australia, September 15, 2012
Lovely hotel and great location very close to lake

Friendly staff,clean hotel,large rooms,quiet street and great location
8.7
We had a very comfortable stay and would highly recommend this hotel.Staff very friendly,very helpful and always smiling.
Hotel Feature Tip: Get room facing street
Felisitas N. Couples Indonesia, September 15, 2012
Value for money

New hotel, good location, friendly staff
8
Stayed in this hotel for 1 night before leaving to Halong Bay. The hotel is new, room is clean and bath room is quite big. Location is very good, near to restaurants and walking distance to the night market and Hoan Kiem lake.
Megumi E. Solo travelers Thailand, September 12, 2012
lovely hotel in an excellent location

location
8.7
the hotel was clean and the location was perfect! it is nothing luxury, but the amenity was great with complementary breakfast served daily too. the staff was also very helpful and polite. i would difinately return again!
Rachelle K. Couples United States of America, September 9, 2012
Nice Hotel, Friendly and helpful staff

Very Clean Room, Quieter location but still a close walk to the centre of Hanoi
8
This was a nice hotel with friendly and helpful staff. Very clean rooms.
Michelle V. Couples New Zealand, September 7, 2012
Awesome location, lovely bathroom

Location, bathroom, comfortable bed
8.3
Sweet place to stay, great value, staff very friendly. Only complaint is that our room was supposed to have a lake view... Our only view was the air conditioning units on the back of another hotel! Also would have been nice to have an ironing board and full length mirror.
Nightlife Tip: Red Door is a great little bar across the road, had just opened when we were there so no menus yet but the bar staff were great, good alcohol selection, chilled atmosphere and good sounds. Open late too which can be tough to find in Hanoi.
Andrew L. Business travelers Singapore, September 4, 2012
Sweet little hotel with great staff

Excellent room
9.7
the frontage of the hotel was much smaller that i had expected but its a very common feature with most hanoi hotels. the room was fabulous with all the creature comforts and well designed... it had a bathtub which was a joy. the staff is beyond words as they are genuinely so friendly and helpful.... from the bellboy, front desk to the restaurant staff and even the chambermaids. location was ideal as it is walking distance to the famous lake and off the old section where one can eat and shop till one drops......... the little chicken rice and chicken noodle shop next to the hotel is so delicious and so cheap. yes, i will visit hanoi again and off course i will choose to stay agin in gondola....
Shopping Tip: Fabulous location for shopping and eating....
Wookeun S. Couples South Korea, September 1, 2012
Descent Hotel

Clean, Resonable Cost
8
Nice Service, Reasonable Cost and Breakfast. However, I had some problem with the airconditioning system.
Sightseeing/Attractions Tip: Close to Traveling Sites. (Walking distance)
Lian S. Business travelers Singapore, August 31, 2012
Very Friendly and Homely hotel

Good price and Value for money (only during discount periods)
7.7
The reception is friendly and helpful. Good hotel for budgeted business travel (only when discounts are available). One problem is that the aircon is weak and not cold.
Shopping Tip: Very near to local produce shops.

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Customer Reviews - Gondola Hotel Hanoi, Hanoi

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