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Gondola Hotel Hanoi

31 Hang Hanh Street, Hoan Kiem District, Hanoi, Vietnam (Show on map)

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Area: Hoan Kiem District Number of Rooms: 40
Free Wi-Fi

Recent customer reviews

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Fantastic

8.6

based on
477 reviews

Value for Money
8.6
Location
9.1
Staff Performance
8.8
Hotel Condition/Cleanliness
8.7
Room Comfort/Standard
8.8
Food/Dining
7.5
All reviews (477)
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Meilin C. Couples Singapore, October 23, 2012
Fantastic boutique hotel

Decor, location
9.7
Very classy hotel with italian influences, recently built in 2012. Room was spacious and clean, decor was very grand for a place like Hanoi considering most hotels look the same. Bathroom was spacious with marble tiles, bathtub with fantastic water heater. Above all this hotel is located in a really cool street with nice restaurants nearby that are recommended on tripadvisor and foodspotting, and it is very close to the epicenter of Hanoi.
Nightlife Tip: The rooftop bar will give you a good view of the city
William P. Families with young children United States of America, October 22, 2012
Great location and the rooms were a bit tight

Great location and the staff was friendly
6.3
The hotel had a mix of Vietnamese and foreigners. The breakfast buffet was descent and it had something for everyone but nothing special. There was free wifi in all of the rooms and the tv had 5 working stations. The showers had low water pressure but it was enough to get the job done. Overall this hotel was good place to get away from the craziness of Hanoi's traffic and noise. I would return to this hotel as the staff were super helpful and friendly but I wouldn't pick this hotel if you want to relax.
Carolyn G. Couples Australia, October 22, 2012
Fantastic location, lovely staff

Location, friendly staff, view of the lake
8
We enjoyed our stay but it wasn't without difficulties. We did not get the room we paid for way in advance, and it was not settled to our satisfaction. The tour we booked to Ninh Binh with them was woeful to say the least. But through it all the staff were very sweet and the location is excellent. Great value for money and some lessons learned!
Eric D. Couples France, October 21, 2012
Great Location

Big rooms, good location
8
Very nice hotel and friendly staff, as usual in Hanoi. However, the Italian style doesn't really fit with the Hanoi style.
Elissa G. Couples Australia, October 20, 2012
Great Location - Quality Staff to meet and greet

A great location in Old Quarter!
9.7
Fantastic friendly helpful staff...always there to meet and greet at all hours of the night! Would return! Minutes walk into the centre of the Old Quarter! Not too noisy either!! If you have been to Hanoi you will understand the noise issue!!
Restaurant Tip: Legends Beer Bar - Great to view the chaotic traffic with a COLD beer! City View Cafe - Great to soak up the Lake and sights!
Naron F. Solo travelers United States of America, October 19, 2012
A touch of Italy in Hanoi

All of the comforts and features at a very good price
9.7
Very helpful staff helped us get tickets to a traditional music event in a local temple. Walking distance to many downtown attractions including the beautiful lake, markets, tea houses etc.
Elissa G. Couples Australia, October 14, 2012
A great location! Lovely Staff!

Great staff, excellent location.
9.7
Really lovely friendly staff...greeted us always at all hours! Excellent location! Clean, neat, tidy! A great stay!
Len C. Couples United Kingdom, October 14, 2012
first class hotel, service with a smile

New, clean, good rooms and great breakfast
10
this was my third time at the gondola. i have tried many 3 star hotels in hanoi. this has the edge for value, good comfortable rooms and the buffet breakfast. more facilities than most with a lobby lounge and rooftop bar having spectacular views over hoan kiem lake. the staff are always helpful and service is with a smile!!! the gondola will now be my hotel of choice in hanoi.
Ei K. Solo travelers Malaysia, October 9, 2012
great location

near to the hoen kiem lake and other attractions
9.7
the room is consider small than i expected, but overall its ok, at least it got som more spaces to add an extra bed.the breakfast choices are limited but overall there are enough for our preference. Friendly reception,help us arranged airport taxi. Alot of restaurants around, inc Little Hanoi.Went to a morning walk around the lake before it's time for us to depart to hotel,as it's really quite near to the hotel.
Diana L. Couples South Africa, October 3, 2012
Great location

Perfect location, clean and friendly staff
9.7
Very friendly and helpful staff. Rooms are well equipped and very comfortable. The hotel is situated in the hub of all the activity in the Old Quarter of Hanoi. The pub on the roof top, overlooks the lake and is a lovely place to relax for a sundowner after the hectic shopping of the day. Very convenient for seeing all you need to see in Hanoi They have an airport pick-up and drop-off which was handy.

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