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Excellent 8.5
Based on 577 reviews

Recent customer comments

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based on 577 reviews
  • Hotel Condition/Cleanliness 8.6
  • Facilities 6.3
  • Location 9.0
  • Room Comfort/Standard 8.7
  • Service 8.7
  • Value for Money 8.5
  • Food/Dining 7.5

9.3 Rachael C.
April 24, 2013
My second time at the Gondola, highly recommended
Rooftop bar, food and staff all excellent

9.3 Rachael C.
April 24, 2013
Excellent value and great staff
Staff, food and location

9 Rachael C.
April 24, 2013
Excellent service and great hotel
Rooftop bar, tasty breakfast, excellent staff

8.7 Chee C.
April 21, 2013
Friendly staff, proximity to shopping streets, WiFi in room

8 Chee C.
April 21, 2013
Friendly staff, Proximity to shopping streets, free WiFi in room

9.3 Alexander S.
United Kingdom
April 20, 2013
Good hotel, close to the major sights
Location, Comfortable room, Nice Rooftop bar

9 chee N.
April 19, 2013
Comfortable, Value for Money
friendly staff, clean & nice room,
Everything was awesome. Just a little bit disappointed about the breakfast. We have our flight at the morning & we have no enough time to enjoy for the breakfast. Hotel staff prepared breakfast box for us but it is disappointing. Just 2 bread, 1 boiled egg & 1 banana only.

8.7 Alexander S.
United Kingdom
April 15, 2013
A great choice for the Old Quater & Hoan Kien Lake
Excellent location, Value for money, Helpful staff

8.7 Linda D.
United States
April 06, 2013
Staff service Superb
Staff service, cleanliness, charming decor
, the hotel manager, was extremely helpful and efficient! He showed me all the tour options and then booked the ones I wanted to take. I decided to stay for the weekend but the hotel was full. he went ahead and booked a very similar hotel near by for me and then escorted me over to the new hotel himself. He even arranged airport transport for me two days later! The room was charming with nice details and very clean. I would stay here again.

8.3 ehud A.
April 05, 2013
good location to explore Hanoi
very good location, very clean, very good staff