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Gondola Hotel Hanoi

31 Hang Hanh Street, Hoan Kiem District, Hoan Kiem District - Hoan Kiem Lake, Hanoi, Vietnam (Show on map)

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Gondola Hotel Hanoi Hanoi - Superior Bathroom Gondola Hotel Hanoi Hanoi - Friendly Reception Gondola Hotel Hanoi Hanoi - Gondola Restaurant Gondola Hotel Hanoi Hanoi - Cielo Bar Gondola Hotel Hanoi Hanoi - Gondola Entrance Gondola Hotel Hanoi Hanoi - Superior Double or twin room with window Gondola Hotel Hanoi Hanoi - Junior Suite with City view Gondola Hotel Hanoi Hanoi - Deluxe room with city view Gondola Hotel Hanoi Hanoi - Bathroom Gondola Hotel Hanoi Hanoi - Executive double with city view Gondola Hotel Hanoi Hanoi - Junior Suite with balcony Gondola Hotel Hanoi Hanoi - Guest Room Gondola Hotel Hanoi Hanoi - Guest Room Gondola Hotel Hanoi Hanoi - Deluxe Double or twin room with City view Gondola Hotel Hanoi Hanoi - Executive room with city view
Area: Hoan Kiem District - Hoan Kiem Lake Number of Rooms: 40
Free Wi-Fi

Recent customer reviews

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Fantastic

8.6

based on
351 reviews

Value for Money
8.7
Location
9.0
Staff Performance
8.7
Hotel Condition/Cleanliness
8.8
Room Comfort/Standard
8.9
Food/Dining
7.5
All reviews (351)
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Sang N. Couples Australia, March 11, 2014
Kinda dissapointing for what we paid!

Very friendly staff! Great service & english!
6.3
Upon arrival staff were very helpful with recommending places to visit & eat. Our room was over booked and they accommodated us at a more pleasant hotel. Rooms were very average for what we paid.Better value out there. Breakfast was poor. Location was excellent as it was a short stroll to the lake and popular eateries. Hotel had great reviews which didn't live up to it's hype.
Kurtis D. Couples Australia, February 24, 2014
Comfortable and friendly

Friendly staff, comfortable bed and convenient location
8.3
The room was clean,though a little on the small size with a nice large bathroom and one of the best showers. The windows were double glazed and the room was nice and quite allowing for a peaceful rest in a hectic city. The staff were friendly and helpful. All in all a nice place to stay.
Kurtis D. Couples Australia, February 23, 2014
Comfortable and friendly.

Friendly staff with good English and comfortable bed
8
Pleasant, relaxing and quiet allowing for a good rest.
Alexandra F. Groups Australia, February 20, 2014
Excellent service in central location

friendly attentive service, good location, view from top bar
9
The staff at the Gondola are very attentive and service was excellent. They deal with inpatient and rude people well and try to remedy every situation. The staff also helped organise tour for my parents and a driver for one day-this all went smoothly and was well priced. The rooms are comfortable for Hanoi- clean and well equipped- and the hotel is located very close to Hoan Kiem lake with the many restaurants, tourist attractions and shopping. There is a bar on top of the hotel- drinks are ok but you do get a view Only issue was that there was no-one to meet us at the airport as the driver went to wrong terminal- might be an idea to carry hotel number just in case like we did.
Carl B. Families with young children Sweden, January 28, 2014
Nice small hotel

Location, Clean, Family Friendly
6.7
Good hotel in the centre of hanoi, close to the old quarter and close to the hoan kiem lake. If you're in Hanoi for the first time you should definitely stay around the lake somewhere.
Colin P. Couples United Kingdom, December 28, 2013
comfortable friendly

food. service. convenience
8.3
Great stay. Good service. Close to lake and in old town
Anaru H. Couples New Zealand, December 13, 2013
Amazing Hotel, Awesome staff

Staff are AMAZING, super helpful and very informative. Rooms are beautiful. Location to shopping, food, coffee and the lake
9.7
Loved this Hotel, Staff are super friendly and go out of their way to make your stay amazing. The reception staff will give you plenty of helpful tips on places to go and how much correct prices for taxis etc should be, they really look after their guests.The rooms are beautifully decorated, we got upgraded to a room on the 7th floor with a private balcony which was massive, really clean and well presented. Would recommend this hotel to everyone travelling to Hanoi it is AMAZING!!
Ian J. Couples United Kingdom, December 7, 2013
Good shopping/restaurants

City centre restaurants good service
8
Very good stay at the hotel .close to the city and walking distance to the lake and shops. Good restaurants close to the hotel Recomend this hotel for sightseeing but watch the taxis try to rip you off. Otherwise perfect Big 8
Young H. Business travelers South Korea, November 30, 2013
Value for Money

good location, Nice room, Good breakfast
10
It was good experience that how to stay comfortable with resonable price. Condition of room was better than other 4 star Hotel in Hanoi. Hotel was small, but interior and breakfast was better then other hotel. whenever I visit Hanoi, wanna stay this hotel always.
Angela H. Solo travelers Australia, November 28, 2013
Excellent hotel and staff

Staff, location, room
10
I actually cancelled my other hotel to come back and stay at gondola. The location was great, staff were very helpful and had excellent English and the rooms were lovely.

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Gondola Hotel Hanoi Hanoi - Junior Suite with City viewGondola Hotel Hanoi Hanoi - Superior BathroomGondola Hotel Hanoi Hanoi - Friendly ReceptionGondola Hotel Hanoi Hanoi - Gondola RestaurantGondola Hotel Hanoi Hanoi - Cielo BarGondola Hotel Hanoi Hanoi - Gondola EntranceGondola Hotel Hanoi Hanoi - Superior Double or twin room with windowGondola Hotel Hanoi Hanoi - Junior Suite with City viewGondola Hotel Hanoi Hanoi - Deluxe room with city viewGondola Hotel Hanoi Hanoi - BathroomGondola Hotel Hanoi Hanoi - Executive double with city viewGondola Hotel Hanoi Hanoi - Junior Suite with balconyGondola Hotel Hanoi Hanoi - Guest RoomGondola Hotel Hanoi Hanoi - Guest RoomGondola Hotel Hanoi Hanoi - Deluxe Double or twin room with City viewGondola Hotel Hanoi Hanoi - Executive room with city view

Customer Reviews - Gondola Hotel Hanoi, Hanoi

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