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Gondola Hotel Hanoi

31 Hang Hanh Street, Hoan Kiem District, Hoan Kiem District - Hoan Kiem Lake, Hanoi, Vietnam (Show on map)

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Gondola Hotel Hanoi Hanoi - Superior Bathroom Gondola Hotel Hanoi Hanoi - Friendly Reception Gondola Hotel Hanoi Hanoi - Gondola Restaurant Gondola Hotel Hanoi Hanoi - Cielo Bar Gondola Hotel Hanoi Hanoi - Gondola Entrance Gondola Hotel Hanoi Hanoi - Superior Double or twin room with window Gondola Hotel Hanoi Hanoi - Junior Suite with City view Gondola Hotel Hanoi Hanoi - Deluxe room with city view Gondola Hotel Hanoi Hanoi - Bathroom Gondola Hotel Hanoi Hanoi - Executive double with city view Gondola Hotel Hanoi Hanoi - Junior Suite with balcony Gondola Hotel Hanoi Hanoi - Guest Room Gondola Hotel Hanoi Hanoi - Guest Room Gondola Hotel Hanoi Hanoi - Deluxe Double or twin room with City view Gondola Hotel Hanoi Hanoi - Executive room with city view
Area: Hoan Kiem District - Hoan Kiem Lake Number of Rooms: 40
Free Wi-Fi

Recent customer reviews

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Fantastic

8.6

based on
347 reviews

Value for Money
8.7
Location
9.0
Staff Performance
8.7
Hotel Condition/Cleanliness
8.8
Room Comfort/Standard
8.9
Food/Dining
7.5
All reviews (347)
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Verawati V. Couples Indonesia, January 13, 2013
good hotel in good location

good location
8
it looks so small from the outside,,, but my room is soooooooo good.. all the furnitures are so great...good bathroom as well and its a walking distance to hoam kiem lake and night market.
Nadine H. Couples New Zealand, January 8, 2013
Brilliant location in the old quarter

Location, staff
9.3
Very friendly staff and excellent location. Only comment is that the hotel is very noisy throughout the early hours of the night you Can her all doors slamming etc!!
Veronika L. Families with older children Czech Republic, January 8, 2013
Lovely service, nice hotel, great location

Best location right in the centre near everything but on a quiet street
7.3
Very nice hotel, lovely helpful staff, GREAT location Was not impressed by breakfast and the wifi didn't really work for us on 4th floor it was okay at the reception and breakfast area
Ilya Z. Couples Russia, January 6, 2013
Great location. Friendly staff. Good rooms.

Great location in the heart of old district. Good, comfortable rooms. Friendly staff. Very good breakfast.
9.7
Great location it is in the heart of old district. Very good breakfast. New, neat and comfortable rooms. Helpful, friendly and attentive staff with good English language skills.
Sightseeing/Attractions Tip: It is very close to the main shopping streets. Very beautiful park and Lake of returned sword in 20 meters from the hotel. A lot of good restaurants in the nearby of the hotel.
Margareta B. Families with older children Sweden, January 5, 2013
Great location and big rooms

The staff were very kind and helpful and directed us to good restaurants.
9
the hotel was perfectly situated in the french quarter with the lake around the corner. the staff were very service-minded and they were well informed. a hotel i would definitely like to come back to. the rooms were big and newly renovated. the bar at the top had a nice view but it was not very crowded
Rob R. Couples Australia, January 4, 2013
Great Hotel in perfect location for all activities

Fantastic Front Desk Staff, very good buffet b/fast.
9
This is an excellent hotel in the centre of Old Quarter Hanoi. The Front Desk Staff are so nice and helpful. The only drawback was the imbecile who is"Housekeeping Manager" who has no idea how to service rooms or what is required to maintain this as a top hotel. A letter will follow to the Owners suggesting he be retrained or better still sacked as he was rude, un-apologetic and had no idea how to clean the rooms.. The very good side is that the Front Desk staff and the staff and the bellboys were excellent as were the beverage staff.. Get rid of the H/Keeping manager and install someone who knows how to look after patrons with courtesy. If you dont have people staying in your hotel you dont have a job!! This can be the best value hotel in Hanoi if you do something about Housekeeping.
Sightseeing/Attractions Tip: Situated in the Old Quarter and close to good shopping markets and restaurants. Try Little Hanoi for good foor and service.
Monica V. Couples United Kingdom, January 3, 2013
Good location, friendly staff

Staff, location, breakfst
8.7
This hotel is in great location to discover the old quarter. The staff at the Gondola were very helpful and welcoming. The only downside to the hotel was that the superior room was fairly small and water leaked quite badly from the shower tray, which we had to control with additional towels on the floor! We stayed in seven diffrent hotels during our stay in vietnam and we thought this hotel had the best breakfast buffet. Despite the leaking shower our overall experience at the hotel was good and we would recommend the Gondola to other travelers.
Mansor A. Families with young children Malaysia, January 2, 2013
lovely hotel and service with a smile

clean room,excellent services and near the market
10
We really like this hotel because it has a clean room with nice design and they provided a great services. The hotel is located near the market and historical places. The hotel also gave us some gifts .
Andy N. Couples Australia, January 2, 2013
Fantastic location and helpful staff

Beautiful hotel, great breakfast, helpful staff, great location, very clean
10
We stayed at the hotel for 3 night and were very impressed with the hotel and the staff. The hotel is centrally located and in a fantastic location. It is within walking distance to the lake, shops, markets and restaurants and bars. The hotel is new. Our room was fantastic, a great size, with views of the lake. Breakfast was amazing with the variety of dishes changing every day. All of the staff were extremely helpful and went out of their way to help us with everything from loaning us a power adaptor to showing us where to buy a local sim card. Special mention to Jenny and Jackie who helped us find the best location to celebrate nye! We loved this hotel and would definitely recommend staying here!
Nightlife Tip: Tip - Everything including clubs and bars shuts at midnight due to government regulations (including on NYE)
David H. Solo travelers Australia, December 30, 2012
Small Hotel Nice , helpful staff

Clean Friendly hotel near lake
6.3
Only stayed two nights area very hectic. Close to lake a nice area to walk around.

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Gondola Hotel Hanoi Hanoi - Junior Suite with City viewGondola Hotel Hanoi Hanoi - Superior BathroomGondola Hotel Hanoi Hanoi - Friendly ReceptionGondola Hotel Hanoi Hanoi - Gondola RestaurantGondola Hotel Hanoi Hanoi - Cielo BarGondola Hotel Hanoi Hanoi - Gondola EntranceGondola Hotel Hanoi Hanoi - Superior Double or twin room with windowGondola Hotel Hanoi Hanoi - Junior Suite with City viewGondola Hotel Hanoi Hanoi - Deluxe room with city viewGondola Hotel Hanoi Hanoi - BathroomGondola Hotel Hanoi Hanoi - Executive double with city viewGondola Hotel Hanoi Hanoi - Junior Suite with balconyGondola Hotel Hanoi Hanoi - Guest RoomGondola Hotel Hanoi Hanoi - Guest RoomGondola Hotel Hanoi Hanoi - Deluxe Double or twin room with City viewGondola Hotel Hanoi Hanoi - Executive room with city view

Customer Reviews - Gondola Hotel Hanoi, Hanoi

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