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Gondola Hotel Hanoi

31 Hang Hanh Street, Hoan Kiem District - Hoan Kiem Lake, Hanoi, Vietnam (Show on map)

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Area: Hoan Kiem District - Hoan Kiem Lake Number of Rooms: 40
Free Wi-Fi

Recent customer reviews

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Fantastic

8.6

based on
435 reviews

Value for Money
8.6
Location
9.0
Staff Performance
8.8
Hotel Condition/Cleanliness
8.7
Room Comfort/Standard
8.8
Food/Dining
7.5
All reviews (435)
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Sherman A. Groups Philippines, December 27, 2013
Perfect

staff, hotel & location
10
Lovely and perfect. Will stay here again
Anaru H. Couples New Zealand, December 13, 2013
Amazing Hotel, Awesome staff

Staff are AMAZING, super helpful and very informative. Rooms are beautiful. Location to shopping, food, coffee and the lake
9.7
Loved this Hotel, Staff are super friendly and go out of their way to make your stay amazing. The reception staff will give you plenty of helpful tips on places to go and how much correct prices for taxis etc should be, they really look after their guests.The rooms are beautifully decorated, we got upgraded to a room on the 7th floor with a private balcony which was massive, really clean and well presented. Would recommend this hotel to everyone travelling to Hanoi it is AMAZING!!
Ian J. Couples United Kingdom, December 7, 2013
Good shopping/restaurants

City centre restaurants good service
8
Very good stay at the hotel .close to the city and walking distance to the lake and shops. Good restaurants close to the hotel Recomend this hotel for sightseeing but watch the taxis try to rip you off. Otherwise perfect Big 8
Young H. Business travelers South Korea, November 30, 2013
Value for Money

good location, Nice room, Good breakfast
10
It was good experience that how to stay comfortable with resonable price. Condition of room was better than other 4 star Hotel in Hanoi. Hotel was small, but interior and breakfast was better then other hotel. whenever I visit Hanoi, wanna stay this hotel always.
Angela H. Solo travelers Australia, November 28, 2013
Excellent hotel and staff

Staff, location, room
10
I actually cancelled my other hotel to come back and stay at gondola. The location was great, staff were very helpful and had excellent English and the rooms were lovely.
Anastasia P. Couples Russia, November 16, 2013
Short staying

Friendly staff, perfect location and comfortable rooms
9.7
It's a really nice hotel, much better then it seems to be at first sight. Quit surroundings, a lot of pretty restaurants nearby, beautiful lake in 3 minutes to walk, friendly and helpful staff (sincere smilling). I loved this place...In our room we had pretty balkony with beautiful view at the lake...definitely perfect!) You will not regret if you choose it for your trip, honestly.
Kerry S. Couples Australia, November 5, 2013
Great hotel in good location

1 free upgrade to deluxe room 2 variety of food at buffet breakfast 3 friendly and helpful staff
10
This was a lovely hotel. The reception and rooms were decorated nicely. Bathroom was modern. We were given a free upgrade to a deluxe room for the 2 nights we stayed. All the staff were friendly and helpful. Good variety of food at the buffet breakfast. Hotel provided complementary stored for our 2 large suitcases for 2 days while we were in Ninh Binh. I would highly recommend this hotel.
John K. Business travelers Australia, October 24, 2013
Very good value for money

Central location; Competent and friendly staff; hotel facilities
9
Great location - competent and friendly check-in staff (Ms. Huyen; Ms.Ha & Ms. Hoa) Modern facilities,and very good buffet breakfast. Rooms are small but very clean, modern with all facilities.
Binh N. Business travelers Sweden, October 12, 2013
Stay here while in Hanoi

Comfortable, close to the interesting areas of Hanoi. Friendly helpful staff.
8
Great place to spend my time while in Hanoi. Have stayed here many times. Well recommended.
Binh N. Solo travelers Sweden, October 4, 2013
Gondola is a charming little hotel worth a visit.

very central, near HoanKiem lake, good friendly staff and reasonable fare.
8
I enjoyed the stay at this little hotel for its comfortable rooms and good breakfast. The rooftop bar is lovely with its variety of drink available. It is so convenient to be here because the best part of Hanoi is just a short walk away.

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Customer Reviews - Gondola Hotel Hanoi, Hanoi

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