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Gondola Hotel Hanoi

31 Hang Hanh Street, Hoan Kiem District - Hoan Kiem Lake, Hanoi, Vietnam (Show on map)

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Area: Hoan Kiem District - Hoan Kiem Lake Number of Rooms: 40
Free Wi-Fi

Recent customer reviews

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Fantastic

8.6

based on
420 reviews

Value for Money
8.7
Location
9.0
Staff Performance
8.8
Hotel Condition/Cleanliness
8.8
Room Comfort/Standard
8.8
Food/Dining
7.5
All reviews (420)
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Lily L. Couples United States of America, November 24, 2014
Lovely boutique hotel. Great location.

24/7 front desk; great location; staffs speak English.
9.3
Overall, a very pleasant stay. We were given free upgrade to a deluxe room because it's our first time in Hanoi, nice touch! Roof top bar got a nice view of the lake, goo place to hang out at night. Concierge was extremely helpful too. The only concern was the bath tub was a bit high to step in and out.
Rack H. Business travelers South Korea, November 19, 2014
.

.
8
.
Swee C. Couples Malaysia, November 15, 2014
small but clean, easy for food & shopping.

best for value.
7.3
comfortable and convenient, recommended for others.
Guan S. Business travelers Malaysia, November 14, 2014
just loving it and going to stay again

location. price and new hotel room
8.3
Mark P. Couples United States of America, November 9, 2014
nice time

staff locashion
7.3
all was good staff very good room nice
Brian S. Solo travelers Australia, November 8, 2014
Great location...

Centre of old quarter, close to everything, clean & curtious staff
9.3
wonderful.....
Maria A. Business travelers Philippines, November 8, 2014
Wonderful Stay!

Good location, friendly staffs and the room is clean
8
This hotel is quite new. The location is very good but it's just that the street is too small and quite scary to walk because of the motorbikes. The rooms are clean and comfortable.
Hai N. Families with young children Vietnam, November 6, 2014
Very good location, staff are nice and friendly.

The hotel is clean, located next to the Hoang Kiem late, central of the city. Staff are friendly and helpful
9.7
Nicole C. Couples Australia, November 1, 2014
Nice hotel, good location.

Location, staff, rooms
7.7
Great hotel right near the lake an a couple of minutes walk from the crazy streets of the old town. Staff are very friendly and helped me organise my Halong Bay tour via email before my arrival. Would stay here again!
Kellie W. Solo travelers Australia, October 30, 2014
Absolutely fantastic!

Staff were amazing. Room was beautiful. Location was perfect.
9.7
From the moment we arrived. The bell hops were right there to open the doors and take our bags. The reception was perfect, and we were provided a welcome drink of pineapple tea whilst everything was put in place for us. The room was beautiful, very spacious, clean, and quite luxurious compared to what we had seen elsewhere. The first night we ordered room service, and felt quite spoiled when it turned up. This is probably where we have our one one complaint. The pork was so overlooked it was very very tough, but that could be because Vietnamese don't eat a lot of meat themselves, and when they do it is cut very thinly, where for westerners it is quite different. Breakfast included a huge buffet, that certainly would cater for anyone's needs. The location was about a 2 minute walk from the lake, and this is an amazing place to go about 5am to see Hanoi wake up and utilise this area for a multitude of exercise activities!

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Customer Reviews - Gondola Hotel Hanoi, Hanoi

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