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Gondola Hotel Hanoi

31 Hang Hanh Street, Hoan Kiem District - Hoan Kiem Lake, Hanoi, Vietnam (Show on map)

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Area: Hoan Kiem District - Hoan Kiem Lake Number of Rooms: 40
Free Wi-Fi

Recent customer reviews

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Fantastic

8.7

based on
190 reviews

Value for Money
8.8
Location
9.2
Staff Performance
8.9
Hotel Condition/Cleanliness
8.8
Room Comfort/Standard
9.0
Food/Dining
7.6
Couples (190)
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Tony S. Couples Indonesia, December 13, 2014
Should be a list in each room for free/charge item

Location, food, clean
8
Good
Emma D. Couples Australia, November 25, 2014
Enjoyable stay

Location, breakfast, friendly staff
8.7
Enjoyed our stay. Rooms were clean and nice. Nice rooftop bar. Great location. Helpful staff.
Lily L. Couples United States of America, November 24, 2014
Lovely boutique hotel. Great location.

24/7 front desk; great location; staffs speak English.
9.3
Overall, a very pleasant stay. We were given free upgrade to a deluxe room because it's our first time in Hanoi, nice touch! Roof top bar got a nice view of the lake, goo place to hang out at night. Concierge was extremely helpful too. The only concern was the bath tub was a bit high to step in and out.
Swee C. Couples Malaysia, November 15, 2014
small but clean, easy for food & shopping.

best for value.
7.3
comfortable and convenient, recommended for others.
Linh N. Couples Vietnam, November 13, 2014
Overall good

location
8
Location is the best.You are close to everything. 2 mins to Hoan Kiem Lake, 5 to max 10 mins to Ta Hien where you can sit and drink Bia Hoi & enjoy the street vendor feeling. Breakfast is ok but needs improvements.
Mark P. Couples United States of America, November 9, 2014
nice time

staff locashion
7.3
all was good staff very good room nice
Nicole C. Couples Australia, November 1, 2014
Nice hotel, good location.

Location, staff, rooms
7.7
Great hotel right near the lake an a couple of minutes walk from the crazy streets of the old town. Staff are very friendly and helped me organise my Halong Bay tour via email before my arrival. Would stay here again!
Qiuhua Y. Couples China, October 7, 2014
ok to stay once

Staff,location
7.7
It's a convenient location for travellers. The room is just ok.
Shihhsuan C. Couples Taiwan, September 18, 2014
Nice ,friendly and quiet !

service well,
8.7
Enjoy the relax, you can visit very nice old quarter near by. Not noisy when stay in a small lane and also have fun to explore !!
Hoang M. Couples Vietnam, September 17, 2014
Excellent location, few steps away from the lake

Good location, newly-built/renovated hotel, friendly staff
3.7
In general, I'm quite pleased with my choice. The hotel is located at very central location, within short walking distance to the lake and supermarket if you need any supply. You can easily explore Old Quarters of Hanoi with taxis which are readily available anytime and fare is a steal. The room is spacious enough (we're are relatively small size people though) considering how small hotel rooms usually are in ancient town where land is gold. Don't expect too much from the advertised "lake view". The window is very tiny and the view is anything but spectacular. Thus don't need to fork extra cash for the view. You should explore local Hanoi food (if you don't really mind the hygiene of street food) as there are million of choices available. We therefore didn't opt for breastfast or any food at hotel. We did try 1-way airport transfer from Hanoi to Airport at 350k VND. Not the best price I heard but then it was convenient for us to leave the luggage at hotel, go out have lunch and wait to be picked up at the eating place (if you know where) thus we didn't need to rush to return to hotel for picking up the luggage. 2 things to note that allowance of 10-15 mins of waiting time (from the time you fix) is necessary as strict punctuality is not widely practiced, and remember to check if the luggage they pick up is indeed yours before departing to Airport

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Customer Reviews - Gondola Hotel Hanoi, Hanoi

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