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Gondola Hotel Hanoi

31 Hang Hanh Street, Hoan Kiem District, Hanoi, Vietnam (Show on map)

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Area: Hoan Kiem District Number of Rooms: 40
Free Wi-Fi

Recent customer reviews

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Fantastic

8.7

from 80 reviews

Value for Money
8.7
Location
9.1
Staff Performance
9.0
Hotel Condition/Cleanliness
9.0
Room Comfort/Standard
8.8
Food/Dining
7.7
Solo travelers (80)
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Bryan B. Solo travelers Australia, June 26, 2015
Great Location and Service

Central Location near Hoan Kiem Lake and Cathedral, fantastic service by all staff and reasonable prices for food and drinks especially in the rooftop bar, Cielo.
9.3
I can't say enough about how accommodating the staff were from the minute I checked in to the moment I got in the car to leave. Great job, guys!
Abdullah Z. Solo travelers Malaysia, June 20, 2015
Nice and helpfull staff.. Good location

The location, easy landmark
9.3
Anuwat T. Solo travelers Thailand, June 1, 2015
Room and service

Food ok, service ok, staff ok, place ok, room ok but air condition no good
8
So good
Lauryn R. Solo travelers United States of America, January 16, 2015
Great Hotel

Perfect location, very comfortable rooms, staff were friendly and helpful.
9.7
We would defiantly stay there again, wonderful location. They were willing to keep our luggage whilst leaving for a couple days for Halong Bay. We did send laundry out which was very expensive, especially for the small amount that we had. Other then that it was a perfect place to stay.
Maryanne W. Solo travelers Australia, January 4, 2015
Description of facilites is deceptive.

Staff friendliness and professionalism
10
Description of facilities states spa, sauna etc available. Implies these are on site when they are in fact at another location in the city and they incur extra costs.This needs to be stated more clearly as I chose this hotel wanting to use their spa and sauna on site.
Zhao C. Solo travelers Malaysia, January 2, 2015
Friendly staff , quited and good location

Location , staff & food
8.3
Excellent on arrangement and friendly staff
Ampika J. Solo travelers Thailand, December 3, 2014
great location good food staff very help full and

good location room clean staff very nice
8.7
Ah C. Solo travelers Singapore, November 11, 2014
good hotel

Great hotel, friendly staff, good location
8
Brian S. Solo travelers Australia, November 8, 2014
Great location...

Centre of old quarter, close to everything, clean & curtious staff
9.3
wonderful.....
Kellie W. Solo travelers Australia, October 30, 2014
Absolutely fantastic!

Staff were amazing. Room was beautiful. Location was perfect.
9.7
From the moment we arrived. The bell hops were right there to open the doors and take our bags. The reception was perfect, and we were provided a welcome drink of pineapple tea whilst everything was put in place for us. The room was beautiful, very spacious, clean, and quite luxurious compared to what we had seen elsewhere. The first night we ordered room service, and felt quite spoiled when it turned up. This is probably where we have our one one complaint. The pork was so overlooked it was very very tough, but that could be because Vietnamese don't eat a lot of meat themselves, and when they do it is cut very thinly, where for westerners it is quite different. Breakfast included a huge buffet, that certainly would cater for anyone's needs. The location was about a 2 minute walk from the lake, and this is an amazing place to go about 5am to see Hanoi wake up and utilise this area for a multitude of exercise activities!

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Customer Reviews - Gondola Hotel Hanoi, Hanoi

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