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Gondola Hotel Hanoi

31 Hang Hanh Street, Hoan Kiem District - Hoan Kiem Lake, Hanoi, Vietnam (Show on map)

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Area: Hoan Kiem District - Hoan Kiem Lake Number of Rooms: 40
Free Wi-Fi

Recent customer reviews

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Fantastic

8.9

based on
52 reviews

Value for Money
8.8
Location
9.2
Staff Performance
9.1
Hotel Condition/Cleanliness
9.2
Room Comfort/Standard
9.2
Food/Dining
8.0
Groups (52)
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Tan C. Groups Malaysia, February 18, 2015
very helpful staff

friendly staff
8.3
We had some problems meeting our friends in the airport and the hotel reception staff were willing to help us locate them. Very helpful and considerate. Ms Huyen was exceptionally good and friendly. Will definitely stay there again if ever going to Hanoi.
Gee K. Groups Singapore, December 31, 2014
Excellent

Staff is very nice. Location is very good. Room condition is very nice especially I like the shower.
9.7
Excellent stay. Staff is very very friendly and helpful. The food for breakfast is great and the service is excellent. Will definitely come back again to the same hotel in my next trip and would recommend to my friends.
Cheong Y. Groups Malaysia, December 16, 2014
Good value for money

Price, Cleanliness, service
8.7
Pleasant and enjoyable. It is also very conveniently located. Hotel is very clean. Big and clean bathroom. Good service.
Fairudz H. Groups Malaysia, September 20, 2014
Luxury stay at budget price

Polite staff, Luxury room, good location
9.3
I stayed for 2 nights. From the outside it looks like a cheap hotel but once you get into your room it feels like royalty. Lush room with big bathroom/toilet. Staff was very helpful, polite & good looking
Guevara C. Groups Philippines, July 2, 2014
Accommodating

friendly and attentive staff, clean, near shops and restaurants
8
Aisha A. Groups Singapore, June 13, 2014
Good

Location and friendly staff
7.7
Hotel is about 5 mins walk from the lake. Hotel staff were attentive and approachable. Definitely value for money!
Nur A. Groups Singapore, June 13, 2014
Spacious room, a few minutes to Hoan Kiem Lake

location, staff, room
7.7
The staff are all friendly and very welcoming. The room that was assigned to my friend and I was VERY spacious. The other rooms were not so lucky. Overall, we had a good stay at Gondola.
Florence N. Groups Malaysia, May 22, 2014
Great location , effective & friendly staffs

The staffs were very friendly & nice especially annie.the location was great.
7.7
Great location with effective staffs.our cruise was recommended by annie;Oriental sails & it was great. The tour guide, Mr.Tom was very friendly & take care of us throughout the trip.
Sanggam A. Groups Indonesia, May 15, 2014
Great location & clean hotel

Clean, nice design, value for money
9.3
Short time of stay but quite impressed by this hotel. Friendly staff with very good service. Clean & nice interior.
Sue M. Groups Australia, April 27, 2014
hanoi break

position.staff and help
8
Was okay rooms on all side.but the staff were very helpful

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Customer Reviews - Gondola Hotel Hanoi, Hanoi

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