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Customers like this hotel for:
    Area recommended for:
  • shopping
  • restaurants
  • spas
    Distance to airport:
  • Hang Nadim Airport (11.7 Km)
    Customer comments:
  • "Clean and comfortable room", "Clean and nice rooms", "Close to nightlife"
    Top nearby attractions:
  • Nagoya Hill Shopping Mall (0.6 Km / 8 min walk)
  • Batam Lucky Plaza (0.8 Km / 10 min walk)
  • Ferry Terminal (2.0 Km / 24 min walk)

Note: Distances are measured as a straight line.

Goodway Hotel Batam

Imam Bonjol Street No.1, Kepulauan Riau - Indonesia, Nagoya, Batam Island, Indonesia 29432 (Show on map)

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"front desk service,front desk service and front desk..."

KIAN, Malaysia November 29, 2015

Features of Goodway Hotel Batam

Hotel Facilities

  • 24-hour front desk
  • 24-hour room service
  • ATM/cash machine on site
  • babysitting
  • bar
  • business center
  • car hire
  • coffee shop
  • concierge
  • currency exchange
  • dry cleaning
  • elevator
  • facilities for disabled guests
  • laundry service
  • lockers
  • luggage storage
  • meeting facilities
  • poolside bar
  • restaurant
  • room service
  • safety deposit boxes
  • shops
  • tours

Sports and Recreation

  • fitness center
  • garden
  • golf course (within 3 km)
  • massage
  • outdoor pool
  • pool (kids)
  • sauna
  • spa
  • steamroom


  • free Wi-Fi in all rooms
  • Wi-Fi in public areas


  • car park
  • valet parking

Languages Spoken

  • English
  • Indonesian

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Hotel Description
Renovated in 2010, the Goodway Hotel Batam guarantees guests a pleasant stay whether in Batam Island...see more Renovated in 2010, the Goodway Hotel Batam guarantees guests a pleasant stay whether in Batam Island for business or pleasure. Only 25 km away, this 4-star hotel can be easily accessed from the airport. A haven of rest and relaxation, the hotel will offer total renewal just steps away from the city's numerous attractions such as Sakura Massage & Spa Batam, Majesty Spa & Massage Batam, Nagoya Hill Shopping Mall.

Goodway Hotel Batam offers impeccable service and all the essential amenities to invigorate travelers. To name a few of the hotel's facilities, there are free Wi-Fi in all rooms, 24-hour front desk, 24-hour room service, facilities for disabled guests, luggage storage.

The ambiance of Goodway Hotel Batam is reflected in every guestroom. internet access – wireless, internet access – wireless (complimentary), air conditioning, desk, mini bar are just some of the facilities that can be found throughout the property. The hotel offers wonderful recreational facilities such as fitness center, sauna, golf course (within 3 km), outdoor pool, spa to make your stay truly unforgettable. Enjoy unparalleled services and a truly prestigious address at the Goodway Hotel Batam.
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Recent customer comments

Filter by Traveler Type
All reviews (1516)

Business travelers (158)

Couples (559)

Solo travelers (266)

Families with young children (200)

Families with older children (91)

Groups (242)

Value for Money
Staff Performance
Hotel Condition/Cleanliness
Room Comfort/Standard
All reviews (1516)
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KIAN T. Groups
Malaysia, November 30, 2015

front desk service,front desk service and front desk service
very comfor ta b le
Bomer P. Couples
Philippines, November 23, 2015
Review on Goodway Hotel

Overall, it was disappointing. We thought it was a 4-star hotel but judging from our room, i would rate it as only 2-star. Why? I don't have the time to expound but hope this helps - 1) Laminated flooring were peeling off 2) Water leaks from the aircon 3) molds in the bathroom 4) Bed was too shabby-cheap queen size bed 5) TV was outdated ; i normally bring my external to directly watch movies via usb cables as i expect at least an LCD TV in a 4-star hotel 6) Linens and pillows look old and cheap with all those discoloration due to wear and tear. I can still continue but i guess these were enough to help you decide on whether to book this hotel or not.
Singapore, November 23, 2015
overall ok. but the room need to be improve

the location, food reasonable price
Noor R. Families with young children
Singapore, November 23, 2015
U get wat u pay

The bed is horrible, old and noisy. The window can't even close properly which make it hard to us to sleep with the noise outside. The room smells funny and stale.
Mohd M. Couples
Singapore, November 24, 2015
Too many flies in the room coming from the toilets

Free upgrade to suite. Comfy bed and room. Pleasant stuff.
The only thing is that there's too many flies coming from the toilet. For the rest, everythin was satisfying! Humble and friendly staffs.
michael S. Couples
United States of America, November 24, 2015
Not 4 stars

Front desk clerk was not friendly at all. Rooms outdated. Got a balancy room but had only table no chairs. Aircon not very cold.
Zainon S. Families with young children
Singapore, November 24, 2015
Goodway Hotel Review

nothing I shld say during my stay
Hotel condition is not up to expectation. The housekeeping promised to send 3 pillows but end up sent only ONE saying no pillows avaliable. Thats only upon follow up twice with the staff. No blanket upon request. Mt mom's room aircon is working gd but mine its not even cold. Even my baby was perspiring at nite. Upon calling the technician, he said its like that. Huh??! What does he mean its like that?? Even didn't come back claiming wating to chk n revert. Haiz..fed up! Didnt even take initiative to follow up or giveus a another room with working aircon. Breakfast another nonsense coz I need to pay for my 11 year old daughter. They said the hotel is meant for 2adults. How abt those with family n small kids??. Ridiculous! ! End up we need to pay for 2 days breakfast there's. N the service was sucks. The waitress just wanted to carry away my son's plate when he was still eating.Hello..cant u see hes still eating?? The replenish of food was very slow n only upon repeated request n waiting for our food was another long wait. The cold water is not even cold. The venue of the hotel is oso inconvenience. .not near to any malls where we need to take cab to get there. Oh yes.. the water for bathing..haiz..another problem. So small quantity of shower water n so unsatisfactory. Overall if u were to ask me n hubby, dont thk its worth of giving 4 star tho' they hv a pool. I definitely not returning back to that hotel.
Tok M. Solo travelers
Singapore, November 20, 2015
budget hotel

The Spa is pleasure.
Not pleasure & stress, there are ants (red ants & tiny small ants) on my bed, table & floor. Shower towels not change at all from my first day of stay. Room keys faulty after my first day of stay...
YUSUF Y. Solo travelers
Singapore, November 19, 2015
Stay at Goodway Hotel Batam

Location, external security and common area
This is the second time at goodway hotel batam, the room safe is broken unable to lock, toilet water tap, bath tub has black deposit coming out and the water is slight yellow even when using a glass to see. Front Desk staff speaks English but not clear as speaking rate is too fast, if cannot speak better don't speak. In short very bad overall experience. Lucky its just for one day.
Noorul N. Business travelers
Malaysia, November 16, 2015
Old hotel good location

Location near to town area of Nagoya
Old hotel with smelly bath room & floor

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