arrow-up-icon Earn points on your existing loyalty program!
Back to hotel info

Excellent 8.4
Based on 2698 reviews

Recent customer comments

Filter by traveler type
Excellent



based on 2698 reviews
  • Hotel Condition/Cleanliness 8.6
  • Facilities 8.1
  • Location 8.9
  • Room Comfort/Standard 8.5
  • Service 8.5
  • Value for Money 7.9
  • Food/Dining 8.0

ELEN N.
Indonesia
November 13, 2015
Nice hotel
Cleanliness, location, pool
Stay was nice but the lift is so small, we can barely fits our pram. Service was ok, took ages to come to clean the room

Jennie Y.
Singapore
November 12, 2015
Enjoyable stay
Ambiance, privacy, food
Enjoyable except that the check-in was very slow.

norren M.
Singapore
November 11, 2015
fantastic
pricacy cleanliness food
Very good 👍

Jonathan X.
Singapore
November 11, 2015
One of the best
Comfort Amenities Staff hospitality

Shu L.
Taiwan
November 05, 2015
Swimming pool, food and service.
Swimming pool, food and service.

Shu L.
Taiwan
November 05, 2015
Comfortable
Swimming pool, food and service.

Shu L.
Taiwan
November 05, 2015
Comfortable
Swimming pool, food and service.

Janice Z.
Singapore
November 04, 2015
staff were meticulous and thoughtful
The front desk staff were thoughtful and meticulous cause the remembered my name.greet me by my name. The note that came with the cake
It was generally good as the front desk staff (A Malay man) remembered me by my name and greeted me when he sees me. The staff were very welcoming and friendly as well except for a day when I went to the front desk to ask for something. I waited very long and there were no staff who came to me. A Malay lady with glasses didn't bother paying much attention to me as well. I didn't mind the fact that she was attending to someone else. At least acknowledge my presence and she could have politely ask me to wait as well.it wouldn't hurt much. The rooms didn't come with toothbrush as well. Kinda disappointed . Amenities could be improve. Many hotels are providing like molten brown.. Khiels and etc. I love how they included a note to wish me happy birthday..thought that was rather thoughtful. And of course the complimentary cake plus the early check in! It was a bonus. Will be back again!

sazali J.
Singapore
November 03, 2015
LOCATION
good value, efficient staffs, clean room

SHELLEY P.
Australia
November 03, 2015
Pleasant experience, small room
Friendly staff, great pillows and comfy bed
Friendly staff at reception. I have stayed at this hotel previously and opted to stay here again mostly due to pleasant environment and location. This time I was allocated a very small room near the gym and in a busy corridor so I found constant noise during the night on both nights. It is an expensive option and this visit I don't think the room was five star quality