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Goodwood Park Hotel

22 Scotts Road, Orchard, Singapore 228221 (Show on map)

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Area: Orchard Number of Rooms: 233
Free Wi-Fi

Recent customer reviews

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based on
1983 reviews

Value for Money
Staff Performance
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All reviews (1983)
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Adeline T. Couples Singapore, February 16, 2014
Relaxing Birthday getaway

Location , swimming pool & spacious room
Fabulous retreat. Feel rested
Ho W. Families with young children Taiwan, February 15, 2014
This is a great, charming hotel!

good location, great room, friendly staff
I have read a few negative reviews on many websites after I booked it so it got me a bit worried. But I hate to stay in tall buildings when I travel so I still went with my gut instinct about this hotel. Besides, comparing to other 5 star hotels charging crazy prices, it seems fair I could pay less and even got a junior suite. When I saw the hotel in person, I absolutely loved it. Their staff was friendly when we checked in and my 3 kids just went wild when they saw the size of the room!!! The junior suite has two large washroom, a sitting area with 2 couches, and a big bedroom+ giant closet. Since the 5 of us just jammed up in Shang-rila Sentosa for 4 nights before, this room gave the kids great space to run around and play hide and seek!! There are reviews I read about unfriendly hotel staff and I really do not understand how they rate "unfriendly". When I went to the check in counter to complain about my key mal-functioned at the door entering the hotel room area, the staff not only made sure we could get pass the door, he accompanied me to my room too to make sure I had no problem with my own room door. The staff at morning buffet were also smiling all the time. It is also located in a busy area and just minutes walk to Orchard Road. The famous Clark Quay is about 10 min away by taxi and we paid around SGD 20 to get there. The only two things I don't like about the hotel is 1. the cakes are not as tasty as it looks (well, I think I make better cheese cake) and 2. the bed is soooo strong and hard that I actually pulled up the sheets to make sure there IS a mattress underneath. Other then that, it is a great hotel!
Chris R. Couples Australia, February 10, 2014
Good size room great staff

Room size, excellent staff, good location
The rooms are large and comforatable - bed a little hard but staff provided extra layers untill it was very good. Laction in Scotts roal is very good and central.
Mohd A. Groups Brunei Darussalam, February 10, 2014
Cosy room, great location &i mpressive design

Room, Service & Internet
Yee H. Couples Malaysia, February 9, 2014
Spacious split level studio

Spacious room, fully furnished room with balcony, attentive staff
Got complimentary upgrade from deluxe room to split level studio, as there is no king size bed room available anymore. Staff is attentive, room is more than enough for two persons. Stove and fridge is available in the room, as well as cooking utensils. Overall, it is a pleasant stay
Sim K. Couples Singapore, February 9, 2014
Great & Memorable

Nice staff, good environment & comfortable stay
It was a great stay. The hotel management was good, My hubby actually booked a junior suite for a staycation to celebrate our anniversary, upon check-in the staff auto upgraded us to a poolside suite. Although we realized that the size of the room is smaller than what we booked initially, we was a bit disappointed for a moment but looking at the thoughts of the management for wanting to give us a better value as the poolside suite is slightly more expensive than the junior suite, we find it fine. After all it's the thoughts that counts, we appreciate what the hotel management was doing. We had a comfortable stay in it. We dine in Gordon grill, their steak was delicious, staff was great too. The only negative points were the espresso dispenser was spoiled. The small dinning table and chairs were quite old time to change. And lastly the bathtub was quite old so we didn't used it and also the water drain was also spoiled, no matter how we turn to drain the water away it is still blocked the water was still there as if we wanna filled up the tub to use. In the end we need to remove the cover the drain off the water. After all these were just some small issues that didn't spoiled our whole stay with goodwood park hotel.
Deborah L. Families with young children United Kingdom, February 8, 2014
Terrible. Rock hard beds and I edible food.

Hard to find 3 good things.
Although we thought that we were staying in the main hotel, when we checked in we were actually in a motel 6 type serviced apartment across the car park. We upgraded and had to pay over twice as much to stay on the main hotel.
Tomy S. Families with young children India, February 8, 2014
A good choice for a stay in Singapore

Good room. Good location. Good overall ambiance.
Nice hotel, centrally located. Open classic architecture which gives a feeling of space unlike several other hotels which gives a feeling of claustrophobia. Well appointed contemporary rooms. Overall a nice place to be!
Christopher L. Couples South Africa, February 5, 2014
Grand old Hotel that has been modernizes

Location ambiance staff
Very good
Lam X. Families with older children Singapore, February 2, 2014
Friendly staff but housekeeping can be done better

Location, Friendly Staff, Good Food
Our stay was overall pleasant, with quick check-in/out, very friendly staff and delicious food from the restaurant. However the housekeeping was not done well considering it is a 5 star hotel. We stayed at the parklane studio, and when we entered the room, bedroom slippers were not provided so when we walked barefooted, we felt that the floor was very sticky. Thinking that it would be a hassle to call housekeeping, we took a wet towel to clean the floor ourselves, only to find that it was very dirty. Toothpaste and toothbrush were also not provided. I believe it has been forgotten during the housekeeping too. Generally location is very good with orchard road shopping district just within walking distance.

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Customer Reviews - Goodwood Park Hotel, Singapore