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Excellent 8.4
Based on 2696 reviews

Recent customer comments

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Excellent



based on 2696 reviews
  • Hotel Condition/Cleanliness 8.6
  • Facilities 8.1
  • Location 8.9
  • Room Comfort/Standard 8.5
  • Service 8.5
  • Value for Money 7.9
  • Food/Dining 8.0

Pei C.
Singapore
December 26, 2014
Pretty good but could have been better
Price, location and size of room
Pretty good but could have been better. Junior Suite size was good and comes with 2 toilets, which was great. Complimentary fruits and nuts and xmas fruit cake which was awesome! The smaller pool looks very inviting and villa style, I like it. The major letdown would be the Breakfast on Xmas day itself, not much variety and not very festive feel. Feels pretty mediocre compared to other 5 star hotels breakfast. Service was good, but not excellent since we did book a suite afterall. Was expecting a more personalised service for suite guests.

Henry S.
Indonesia
December 26, 2014
Nice
Nice
Nice

Ming C.
Hong Kong
December 25, 2014
Nice Hotel
Spacious Room, Well Decorated & Nice Staff
The room is spacious and well decorated. The hotel is about 10-min walk away from Orchard MRT station. If you have a car or take taxis all the time, that would be perfect. If not, you have to consider the hot weather and heavy rains of the tropical city.

loke W.
Malaysia
December 25, 2014
value for money
quite, location, friendly staff
Feel supprise when they send cake to my room for my husband birthday. The staff are friendly.

andre W.
Indonesia
December 25, 2014
Nice hotel
Nice room, nice staff, nice location
Have a great time

janicia C.
Singapore
December 24, 2014
best surroundings.
firstly the staff were all friendly . The staff service was quick to help . The enviroment was great.
Great

CHOO P.
Malaysia
December 24, 2014
Disappointed
Lousy room condition with least customer oriented hotel staff

sony R.
Indonesia
December 24, 2014
Great hotel with helpful staff
Great hotel, helpful staff, nice environment
I would like to stay there another chance. Cos great location, very neat hotel room, great environment, and most important very kind and helpful staff. One of the good staff offering baby bed when another hotel not considering that little things that we customers need

Hui L.
Malaysia
December 23, 2014
Wonderful stay
Its people, facilities and food
It was a great stay with wonderful room facilities. The hotel never fail in delighting us, a returning customer.

Pui C.
Hong Kong
December 22, 2014
The staff are very helpful and friendly. The bath
Staff, location, price.