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Excellent 8.4
Based on 2696 reviews

Recent customer comments

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Excellent



based on 2696 reviews
  • Hotel Condition/Cleanliness 8.6
  • Facilities 8.1
  • Location 8.9
  • Room Comfort/Standard 8.5
  • Service 8.5
  • Value for Money 7.9
  • Food/Dining 8.0

Lie L.
Indonesia
March 19, 2014
spacious modern room
location, room,
the hotel was under a renovation so it was a bit like a maze to move around from 1 room to another. apart from that it was a good hotel

Yoshiyasu F.
Japan
March 18, 2014
Very Comfortable Hotel
The room is very comfortable. 3 persons in my family stayed at one room but still the room is spacious. And location is good to go shopping in centre the city.

Laila B.
Malaysia
March 14, 2014
It was a pleasant stay
spacious rooms, friendly staff, centrally located
The rooms were ok, spacious. we were looking for a room for 3 adults so this was just one of the few hotels that could accommodate. It was comfortable and clean.

Maybeline Y.
Singapore
March 11, 2014
Great attentive staff at a quaint hotel!
staff, hotel ambience, rooms
We booked 2 junior suites and 1 deluxe room for my wedding on 8 Mar and was not a tad disappointed at the service shown by the wedding coordinator, banquet manager and all the staff at the hotel. First, the reception manager upgraded one of our rooms to one of the best suites they had which was near the poolside terrace and the room was huge enough for my bridesmaids to do their makeup as well. They are very attentive and tried their best to accommodate to all the requests we had if it was within their means to do so. I was impressed by the hotel's professionalism and the friendly staff definitely made all our guests feel at home. The rooms were comfortable and clean as well. Special mention has to go to the entire team at the hotel who were flexible and went the extra mile to make our stay and wedding a great experience. The breakfast at the hotel was great too, in terms of the variety and quality. However, we requested for late check out for some of the rooms but they were unable to allow us to do us - the only downside but we could understand as the hotel was overbooked that weekend.. nontheless, we were pleased overall!

Amber S.
China
March 09, 2014
Nice but busy
Quiet, near central, castle place

Tanis C.
Canada
March 08, 2014
Excellent stay at the Goodwood
Location, quality of the hotel, cozy room
We had a great stay at the hotel. Staff were extremely attentive and friendly. Very accommodating and quick with setting up our baby cot and locating us at the far end of the hall as to not to disturb other guests (although our baby was quiet, it reduced the possible stress of bothering others).

Dermot H.
Ireland
March 08, 2014
relaxing surroundings and an enjoyable experienc
location, value for money and high standards
Very positive loved the afternoon tea friendly helpful staff I liked the location and calm atmosphere throughout the hotel

Jennie B.
Canada
March 08, 2014
Exceptional service
Service, clean room, great pool
Treated exceptional from the moment we walked inside. Great front desk service and concierge department. Lovely historical hotel that has retained its charm in a busy city.

Glen G.
Singapore
March 06, 2014
hoem away from home
friendly staff, closed to city and free WiFi.
this is one of my favorite hotel. can never get this feeling of "home" if you stay in other hotel in Singapore. the hotel is just three storey building making it more like a resort feeling. not like a normal city hotel with high rise building and no garden. here there is a big garden and two swimming pools. good for family with children. i like the heritage this hotel have. very good hotel.

YUEH-HUNG T.
Australia
March 05, 2014
memorable stay in a heritage-listed 5 star hotel
location, staff, history
thoroughly enjoyed every minute of it, it was a very decent 5 star hotel with attentive staff, great restaurants and short stroll to major shopping centres on Orchard Road.