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Excellent 8.4
Based on 2678 reviews

Recent customer comments

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based on 2678 reviews
  • Hotel Condition/Cleanliness 8.5
  • Facilities 8.1
  • Location 8.9
  • Room Comfort/Standard 8.5
  • Staff Performance 8.5
  • Value for Money 7.9
  • Food/Dining 8.0

Takashi N.
January 28, 2016
Good service
Good service

Denis C.
January 26, 2016
great stay
Great location for shopping and restaurants, clean and luxurious, big pool and efficient staff

Stephen W.
January 26, 2016
Overall very satisfactory
Worth to come back to a second time however the business centre was not satisfactory. Luggages should not have been stored in there.

Willie C.
January 26, 2016
Good location and good service
the staff were friendly and helpful. The location is good as well. centrally located
The hotel is a conserved heritage hotel. The room design is slightly dated but the hotel have given the rooms a make over such that although the design is dated, the furnishings are new. If you prefer new and modern design for the rooms, then you may not like the decor of the rooms. But the staff were all very friendly and helpful. Room service food wise was normal. Food was only luke warm when it arrived. portion of food is a little small considering the price that we were charged for the room service food.

eunsook C.
South Korea
January 18, 2016
great hotel
location / food / shopping
great hotel with nice environment. just center in orchard... i loved it. will visit here again.

Paul M.
January 17, 2016
Grand old place that is getting old
Ambience and court yard area
The hotel is nice but both rooms and social areas are getting old. While kept clean it is still not meeting expectations for a 5-star

Peter K.
January 16, 2016
Location, service, size of hotel
Very good

Rubin L.
January 14, 2016
The Parkview Suites are great for small gatherings
Location, Privacy, Comfort.
Spent NYE here with several friends. Pretty comfy, private (isolated building so noise really wasn't an issue) but prices shot up quite a bit for this date. Would be really worth it during normal times.

January 13, 2016
Good old nice Goodwood
Atmosphere, location, room size
It was my many times back and every time the staff were very friendly and helpful. They even let me park my car at the VIP lot because the parking gate wasn't upgraded to accept my card. The room, as usual, big and white and spacious. Bed is very comfortable and I always sleep well here. The only improvement I would suggest is for the hotel to check the sockets. There were a few with loose housing and almost fell off. It is dangerous as it might short circuit. Overall, still a very good hotel and not to mention the great location.

Steven W.
January 08, 2016
Quiet location yet close to Orchard Road
1. Location 2. Served good varieties for high tea 3. Great services
Pleasant and comfortable stay.