Back to hotel info

Excellent 8.4
Based on 2729 reviews

Recent customer comments

Filter by traveler type
Excellent



based on 2729 reviews
  • Hotel Condition/Cleanliness 8.6
  • Facilities 8.1
  • Location 8.9
  • Room Comfort/Standard 8.5
  • Service 8.5
  • Value for Money 7.9
  • Food/Dining 8.0
Sort by

kevin F. from United Kingdom
Solo travelers
Stayed 3 nights in October 2013
Excellent,laundry way too expensive,
Location, close to Orchard Rd & MRT
Laundry costs way too much. Apart from that a great heritage hotel in an excellent location for downtown Singapore
Reviewed October 28, 2013

Anthony P. from Australia
Couples
Stayed 3 nights in October 2013
Modern colonial hotel lots of charm
Friendly staff, close to shops, colonial experience
Excellent room overlooking main swimming pool. Prompt and friendly service. Delicious tomato/ onion soup and satay sauce.
Reviewed October 25, 2013

Philip C. from Australia
Couples
Stayed one night in October 2013
Old world charm, close to Orchard Rd
Location, style and facilities
I would certainly use this service again. Agodas price could not be matched by the hotel, so it represented good competitive value. It was a charming hotel, with character. Close to Orchard Rd. staff were all attentive.
Reviewed October 22, 2013

Irene T. from Malaysia
Families with young children
Stayed 4 nights in October 2013
unsatisfactory
pool.great concierge servis
My bed was not comfortable. Comlpained to manager.nothing done.came home to bad back
Reviewed October 21, 2013

Aaron G. from Singapore
Couples
Stayed 3 nights in October 2013
Perfect setting. Nice heritage hotel
Staff, architecture, rooms
It was lovely. Highly recommended. Gordon's Grill serves a good steak. Lovely ambience.
Reviewed October 18, 2013

Eggy S. from Indonesia
Families with young children
Stayed 2 nights in October 2013
So...So
Friendly staff, the services was great, unfortunately the room is old, air conditioner was damaged, also the microwave is not working.
Fine. Friendly staff, the services was great, the apartment is recomended for young families with 2 kids like us, the price also the location was great, unfortunately the room is old, air conditioner was damaged, also the microwave is not working.
Reviewed October 14, 2013

TAT H. from Singapore
Couples
Stayed 2 nights in September 2013
Good hotel, centrally located
Near to shopping centers, MRT and nice room
the stay at the hotel is pleasant and walking distance to orchard road suitable for shopping and the area is quiet, nice.
Reviewed October 13, 2013

Nicolas P. from Australia
Solo travelers
Stayed 2 nights in October 2013
good for a stop over for elderly travellers
you were not a number
ok.It was a stopover for us on the way back fron Europe.We find that everything in Singapore also the Hotel is very expensive in comparison with other major cities in Australasia
Reviewed October 11, 2013

Anna C. from Australia
Solo travelers
Stayed 3 nights in September 2013
Value for money and very friendly staff
Central location, Good food and friendly staff
Stay was comfortable and staff were very friendly and helpful
Reviewed October 11, 2013

Yen T. from Singapore
Couples
Stayed one night in October 2013
Heritage Hotel with a charm
Close proximity to Orchard, clean & homely
Overall an excellent stay as near Orchard area and yet not crowded with the shoppers.
Reviewed October 10, 2013