Back to hotel info

Excellent 8.4
Based on 2731 reviews

Recent customer comments

Filter by traveler type
Excellent



based on 2731 reviews
  • Hotel Condition/Cleanliness 8.6
  • Facilities 8.1
  • Location 8.9
  • Room Comfort/Standard 8.5
  • Service 8.5
  • Value for Money 7.9
  • Food/Dining 8.0
Sort by

Peter R.
Australia
July 30, 2013
Lovely hotel but needs some attention
Location, Location, Location
Very pleasant but a few things need looking at. King Size bed is just two single beds pushed together so very uncomfortable with split down the middle. Old, high bath difficult to climb into to then take a very average shower while trying to manage a shower curtain! very 70's. And some parts of the walls and corridors need a spruce up, looking quite tired. Having said that, though, I would retun if the rate was right as the location is priceless.

Lai C.
Singapore
July 30, 2013
A great staycation
Service, room and food
It was relaxing and stress-free. A great place for staycation as the hotel is situated at one corner of Orchard which is rather quiet. We had a great time relaxing from work and preparation for the arrival of our baby. On top of that, it was our wedding anniversary and a nice cake was delivered to our room for celebration.

Chih-Wei H.
Taiwan
July 29, 2013
A great place to stay
Just 3 minutes to Orchard Rd. and MRT. Very convenient. It's a very quiet and neat place to enjoy your vacation.
Beautiful,Graceful,Clean, Convenient, Comfortable.

Swee T.
Australia
July 28, 2013
Comfortable and convenient
Pool, comfortable room and location
The best part was my room has balcony overlooking the pool, which was great and private for early morning swim; really friendly staff and quick service.

May L.
Australia
July 28, 2013
Good stay, location okay, staff friendly
City location, service, food
Good stay in this hotel and it had all the ammenties necessary for us to stay for a week plus.

May L.
Australia
July 28, 2013
Okay, Bed not so good and long walks to hotel
Service, location, food looks great
Good place to stay and was an okay room. I had a good experience after we changed our room.

Poedjiono P.
Indonesia
July 27, 2013
Nice and comfort bedding
clean, comfort and close to any activities
Comfort bed, clean and good quality showers. The hotel staffs were all very helpful and friendly. We will definitely come back if the price is right. Agerge rate is expensive.

Kah T.
Singapore
July 26, 2013
Time caplse. This hotel is so beautiful.
Beautiful, charming and the staff is very helpful
Excellent. This is one of the best hotel that we have ever stay in. Love every bit of it. Very helpful staff.

Jing G.
Singapore
July 25, 2013
Spacious and cozy room.
Spacious, near to city, balcony
The room is spacious. Cleanliness can be better, especially bathroom and bathtub.

Rishi K.
Netherlands
July 23, 2013
Excellent family hotel near Orchard road
large, comfortable rooms, great restaurants, excellent service
we had a very pleasant stay with our one year old baby. The room and bed were large and comfortable. Nice swimming pool for the baby, great restaurants, very helpfull staff and just e few minutes walk from Orchard road.