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Excellent 8.4
Based on 2737 reviews

Recent customer comments

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Excellent



based on 2737 reviews
  • Hotel Condition/Cleanliness 8.6
  • Facilities 8.2
  • Location 8.9
  • Room Comfort/Standard 8.5
  • Service 8.5
  • Value for Money 7.9
  • Food/Dining 8.0

Amelia P.
Indonesia
May 22, 2013
comfortable place to stay in singapore
location, big room, balcony
Very good unique and comfortable hotel in a good location.

Shiu H.
Hong Kong
May 22, 2013
clean, roomy and the staff is helpful
clean, roomy and the staff is helpful

sung D.
South Korea
May 21, 2013
old passioned
location, good food
good to stay, nice location, good service, shopping...near orchard

Pavel K.
Singapore
May 20, 2013
Great service - affordable cost
Service, location. cost

Allan W.
Australia
May 20, 2013
Great hotel in the old Colonial Style.
Has character, staff very friendly, close to everything but due to position doesn't feel like it
On check in our room was not available and we waited 2 hours to find us a room. Yes we were upgraded and received a complimentary drink but still annoying as they had 2 weeks notice. On check in we were asked at what time we were checking out. To me that is like having a friend arrive at your home and ask them when they are leaving.......it comes over as rude. I understand that they want to know the availability of rooms but it could be handled better

misae K.
Japan
May 19, 2013
Comfotable Resort hotel in central city
ROOM SPACE BEAUTY
I got upgrated a room and we were very pleased to be offered. Since I moved out from Four Season hotel which wa typical hotel room, I wanted to have more relaxed environment. And very luckly they gave us this living room and separate bedroom and 2 bathroom unit. By opening windows, we could listed to Bird singing and water from swimming pool. We felt sooooo relaxed in the room. Stuffs are all frinedly. Definately will be back to your hotel again!

Russell K.
Australia
May 19, 2013
Generally better than expected
Room, gardens, restaurants
Wifi is standard. It's like the room having a door. It's not an optional extra any more than having a telephone in the room. No hotel charges any extra $30 a day for having a phone.

Munsoo Y.
South Korea
May 18, 2013
Heritage site
Beautiful hotel

Blair R.
Australia
May 17, 2013
Fantastic
Great location, good value, good staff

Kim T.
Singapore
May 15, 2013
Wonderful, great and home-coming feeling.
1. Clean and Comfortable Room 2. Nice Swimming Pool 3. Friendly staff
Excellent. A surprise birthday cake to my wife (who birthday fall during our hotel stay) which made her birthday memorable.