Excellent 8.1
Based on 16 reviews

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About Gran Melia Victoria Hotel

Description

A large, luxury property, the Gran Melia Victoria Hotel is characterized by nature with a huge 18,000sqm garden to explore. The property is right in the center of Palma on the Paseo Maritimo which is close to the marina and lots of bars and restaurants. Guests have their pick of things to do at the hotel from spending time in the pool and fitness center to relaxing in the sauna and getting a massage. The Restaurant Marivent serves a breakfast buffet every day while there are two a la carte restaurants and a snack bar.
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Features

Internet

  • free Wi-Fi in all rooms
  • Wi-Fi in public areas

Transportation

  • taxi service
  • valet parking
  • car park
  • airport transfer
  • bicycle rental

Fitness & recreation

  • fitness center
  • sauna
  • massage(s)

Swimming & soaking

  • swimming pool [outdoor]
  • swimming pool [indoor]

For kids

  • swimming pool [kids]

Food & beverage

  • 24-hour room service
  • room service
  • restaurant(s)
  • poolside bar
  • bar

Pets

  • pets allowed

Cleaning services

  • laundry service
  • dry cleaning

Guest services

  • babysitting
  • tours
  • concierge

On-site facilities

  • facilities for disabled guests
  • family room
  • garden
  • elevator
  • shop(s)
  • smoking area

Health and security

  • safety deposit boxes
  • doorman

Languages Spoken

  • English
  • Catalan
  • German
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Policies

Due to the tax regulation, all guests are committed to the eco tax surcharge (EUR 0.25 – EUR 2 per person per night) which is not included in the property reservation cost and will be collected by the property upon check-in. No charge is applicable for children under 16 years old.

Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-12 year(s) Must use an extra bed
  • Guests over 12 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Airport Transfer Fee: 41 EUR
Breakfast Charge (when not included in room rate): 29 EUR
Check-In From: 03:00 PM
Check-Out Until: 12:00 PM
Distance from City Center: 10 km
Distance to Airport: 12 km
Non-Smoking Rooms / Floors: Yes
Number of Bars: 2
Number of Floors: 8
Number of Restaurants: 2
Number of Rooms : 171
Parking Fee (per day): 17 EUR
Room Voltage: 220
Time to Airport (Minutes): 20
Year Hotel Built: 1912
Year Hotel Last Renovated: 2016
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Recent customer comments

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Excellent



  • Hotel Condition/Cleanliness 8.5
  • Location 8.5
  • Room Comfort/Standard 8.3
  • Service 8.9
  • Value for Money 7.1
  • Food/Dining 7.3

Lydia R.
United Kingdom
November 04, 2015
great stay but question value for money
cleanness was fantastic, the room was being inspected 2/3 times a day! Great location. well maintained
Beautiful hotel, beautiful situation ... just a little dissapointing that the service had deteriorated once it turned 1st November. Although weather was 24 degrees during day, pool attendant was not around and air conditioning was turned off in room. Also very difficult to find a member of staff to order drinks

Deborah J.
United States
March 30, 2015
Enjoyed our stay
Staff were incredibly nice and helpful
Good stay. Staff were wonderful - not one unfriendly person. Location required more walking than expected. We took only a standard room since it was 1 night. Had a large pillar in the center of the room and room was small. Bathroom spacious, though. Breakfast buffet was decent.

Quentin H.
United Kingdom
June 03, 2014
a wonderful hotel
situation, spa and pool
'lovely hotel for pretty much anything

MINYOUNG K.
South Korea
October 17, 2012
great service and good location
delicious breakfast and good smelling hotel
We stayed 2nights 3days for honeymoon in mallorca in spain. We really enjoy and relax in the hotel. good located in sightseeing and airport. and great breakfast also.

Tibor W.
Australia
May 29, 2012
Wonderful hotel with magnificent views
The rooms were spacious and balconies an added benefit
we enjoyed our stay at the gan melia victoria hotel. the staff were very friendly and extremely helpful. the rooms were very comfortable and well appointed. we had everything that we needed and more. the views from the room were breathtaking and the ability to sit on the balcony and enjoy these views further enhanced our experience. we highly recommend this hotel.

David H.
United Kingdom
May 17, 2012
Very dated. V good service
Location
The hotel was the crime. De la crime 20 years ago but found a musty smell in lower ground rooms

Lynda B.
United Kingdom
March 02, 2012
Good service, cold pool and non-operational sauna.
Staff friendly and helpful - bathrooms fabulous.
bit disappointed with this 5 star - pool cold and sauna non-operational - used 4* melia palas hotel nearby and it had fab spa. room okay, no uk tv channels though. fabulous bathrooms, robes, slippers, toiletries etc.

Karl S.
Switzerland
December 31, 2009
Nice Hotel with some flaws
Beautiful rooms, nice staff at reception, bar, bellboy. Slipers and bathrobe available. Bathroom has bidet.
Inside Pool is tiny, Sauna was closed. Room is not cleaned every day (i found some food on the carpet from the previous day). Shampoo, douche gel, etc is not always replaced. No free drinking water bottle.
The Hotel is very nice and the rooms are in good condition. The seaside room had a supplement of €25 though. The standard room is ok in size. For a five star hotel i was was missing coffee cooker and the free drinking water bottle. The tap water is drinkable, but tastes awful due to chemical conditioning. Also the hotel is a bit far from the center it is close to the sea. So all in all the price / value is not very good. I got a better value in a 4 star in Munich.

MOHAMMED L.
France
May 27, 2014
Bon hotel Avec Une bonne situation pour les boîtes
Proximité du port de palma , proximité de porto pi centre commercial et surtout des bar et discothèque branche aux alentours. Facile d'aces par l'autoroute et aux centres comerciaux et Carrefour bien
Très bien les employés sont gentilles et sympas .

Claus W.
Germany
August 20, 2013
Sehr angenehm
Lage, Bequemlichkeit, guter Service


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