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Good 6.3
Based on 379 reviews

Recent customer comments

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Good



based on 379 reviews
  • Hotel Condition/Cleanliness 6.1
  • Facilities 5.8
  • Location 7.2
  • Room Comfort/Standard 6.8
  • Staff Performance 6.1
  • Value for Money 6.5
  • Food/Dining 5.0

6.3 Kevin S.
Switzerland
December 09, 2015
good for one Night
Location, value for money, personal
I arrived short after midnight once there, the reception knew my name already. Because they simply read my arrival notice: between 11 and 12 pm. Really positive!! The bad thing is, they had no towel for me, because the laundry wasn't ready or didn't come. even the next morning there wasn't a towel for me so I had to use my own t-shirt as towel.. that's the only major thing to complain about, you cannot offer even one single towel to your guest even not the next morning.. beside that location is ok, it's right behind a bus terminal I knew it's gonna be quiet loud.

6 Ferly P.
Philippines
November 30, 2015
n/a
n/a

9.3 Ianne T.
Philippines
November 29, 2015
Mrs.
Good location, affordable price and clean place.

3.3 Guy S.
United Kingdom
November 23, 2015
large inconsistencies
location is good, rooms are clean
booked a 2 night stay of superior double room. The first room we stayed in was a room facing the roadside. Although it was clean it was tiny. In fact the first room was so tiny it didnt deserve to be called a double, it was a smaller than usual "double" bed pushed against the corner of the box room and literally a half meter perimeter on the open 2 sides of the bed to the bedroom wall and bathroom entrance. Its no sufficient for two people. It was however, at least clean. For the entire night the room vibrated with the constant heavy goods vehicle traffic of Manila. The traffic was so loud it made it impossible to sleep. There are at least a couple of rooms like this that should have been made into staffrooms or stock cupboards. When I say loud we did a test and turned the TV volume to the highest setting possible and can still hear the traffic LOUDER than the TV. The air con was pathetically weak and took over half an hour to cool the room. The WIFI didnt work at all was told it didnt reach some of the rooms. We requested a room switch and were told there are no other rooms available and to use the WIFI in the lobby, no refund possible. 2nd day a different staff member switched our room to a superior twin room, exactly the same price, different location away from the main road. This had working wifi, fast and stable, Aircon working beautifully, fairly spacious. Food is cheap but limited menu full of low quality processed meat. You can always order food elsewhere and have it delivered so thats not really a problem. No safes in the room, door is fairly secure with modern keycard locking mechanism. Location is convenient. I think the variance in reviews and the low scores are due to the inconsistencies across room locations/facilities. I would avoid this place until they address these issues and the randomness of what room you might get. Get rid of the box room people, or at least advertise fairly "single room next to noisy main road, WIFI unusable"

3.7 Joseph F.
Australia
November 12, 2015
ok if you just wont to sleep
next to the bus station
rooms small not what it looks .I asked for a better room ,it was not much better paid for an extra bed ,got a mattress on the floor bed was good ,no wifi in the rooms lots better around but we just had a 6 hour trip to tiered to look

5.7 michelle M.
Philippines
November 04, 2015
good
location
good

10 angel V.
United States
November 02, 2015
is a nice place to stay and breakfast is great!
location breakfast and price!
Great!the only problem i got was the lady at the front desk said can not find my reservation even showing her my email confirmation! But everything went well after all! Great place to rest and stay for the price!

5.3 Vilma A.
Philippines
October 10, 2015
Adjacent to bus terminal
Location, location location
Staffs were noisy at the stairs and corridors.

8 Nehemias P.
Philippines
September 27, 2015
Our Gran Prix stay
Location, location and location.
PLeasant.

6.3 MARIA C.
Philippines
September 26, 2015
Pleasant stay
First big cr, comfortable bed and nice location
It was just right comfortable for a one night stay