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Grand Angkasa International Hotel

Jl. Sutomo No.1, Medan Perjuangan, Medan, Indonesia 20235 (Show on map)

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Formerly : Grand Angkasa Hotel
Grand Angkasa International Hotel Medan - Swimming Pool Grand Angkasa International Hotel Medan - Guest Room Grand Angkasa International Hotel Medan - Exterior Grand Angkasa International Hotel Medan - Superior Grand Angkasa International Hotel Medan - Meeting Room Grand Angkasa International Hotel Medan - Lobby Grand Angkasa International Hotel Medan - Rainbow Cafe Grand Angkasa International Hotel Medan - Executive Lounge Grand Angkasa International Hotel Medan - Guest Room Grand Angkasa International Hotel Medan - Guest Room Grand Angkasa International Hotel Medan - Spa Grand Angkasa International Hotel Medan - Family Suite Grand Angkasa International Hotel Medan - Bathroom Grand Angkasa International Hotel Medan - Swimming Pool Grand Angkasa International Hotel Medan - Family Suite Grand Angkasa International Hotel Medan - Guest Room
Grand Angkasa International Hotel Medan - Restaurant Grand Angkasa International Hotel Medan - Meeting Room Grand Angkasa International Hotel Medan - Restaurant Grand Angkasa International Hotel Medan - Exterior Grand Angkasa International Hotel Medan - Fitness Room Grand Angkasa International Hotel Medan - Food and Beverages Grand Angkasa International Hotel Medan - Meeting Room Grand Angkasa International Hotel Medan - Junior Suite Grand Angkasa International Hotel Medan - Family Suite Grand Angkasa International Hotel Medan - Honeymoon Suite Grand Angkasa International Hotel Medan - Blu Lounge Grand Angkasa International Hotel Medan - Deluxe Suite
Area: Medan Perjuangan Number of Rooms: 266
Free Wi-Fi

Recent customer reviews

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Good

7.5

based on
34 reviews

Value for Money
7.8
Location
7.5
Staff Performance
7.3
Hotel Condition/Cleanliness
7.5
Room Comfort/Standard
7.8
Food/Dining
7.1
Groups (34)
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Dalina D. Groups Malaysia, February 3, 2015
poor service

big room
5
I had booked 4 rooms under agoda. My group reached the hotel quite late, at around 10 pm as we went on a trip to brastaghi from hotel deli river. It was our second nite in medan and i was looking forward to a 5 star hotel treatment. Upon checking in i was informed that breakfast was not included in the room price. There ware no other customers at the reception counter but i was rushed into making deposit payment, giving my pasport and the reception asked if i could email the agoda confirmation slip to them all at the same time. In between the 3 minutes of rushing me for all the above, another front desk officer gave me the welcoming drink for all 8 of us at the conter top of the front desk. He had expected all 8 of us to line up to collect the drinks like a bunch of school kids. They did not even bothered to serve my collegues who were sitting at the lounge area as the reception had a high counter top and no chairs near it. Of all my travels, i had never encountered such rude service from a 5 star hotel. More over coming from an accor managed hotel. I had to ask for them to serve the drinks at the lounge where people are properly seated to take the drinks. I had to insist on my receipt being printed for the cash deposit i made. God forbid if the reception had purposely intented to rush me so that she can pocket the cash had i forgotten about the receipt. Overall, it was a very bad checking in experience for me. Later on, as it was late, i opted to have dinner at the coffee house and to my dismay, i had to dine with a million mosquitoes. The chef overcooked the pasta and inserted chili padi in the spagethi aglio olio instead of chilli flakes. I had to request them to change the pasta to carbonara and still it tasted like chilli padi was cooked in the sauce. Dinner was ruined for me too. The only good thing about this hotel is that it had big rooms and a big pool. The spa and sauna is not bad but the rest was definitely a let down.
Shamsuddin M. Groups Malaysia, January 1, 2015
above average for holiday hotel.

none. nothing exceptional .
7.3
Too short for a fair review. Generally fair in all aspect.
Abdul K. Groups Malaysia, November 4, 2014
No breakfast.

Nothing.
6.3
Not so good. When I ask for breakfast, they said breakfasat not included ... so I have to pay. I have booked other hotels through Agoda breakfast included but not this time.
Ngadni T. Groups Malaysia, October 25, 2014
value for money

price, service, space
8
Henry H. Groups Indonesia, July 31, 2014
Nice Hotel

Near to City Centre
8
Has some eating places nearby. The hotel is located at the city centre. Nearby has mall as well, though not within walking distance. The room is comfortable. I got no complain for the hotel.
Henry H. Groups Indonesia, July 28, 2014
A good hotel

location
8
The hotel location is at city centre. Nearby has some eating places. The room is comfortable. Nothing to complain about.
Michael K. Groups Indonesia, June 15, 2014
fantastic

clean room, friendly staff, good Air Con
7.7
Roslan S. Groups Malaysia, May 31, 2014
Ok

Clean, affordable and comfortable
8
Slow check in process
Abdurrahman Y. Groups Singapore, March 9, 2014
Superb

Reasonable distance to golf courses, security and comfort
9
Like it a lot, good and efficient front desk, clean room,wide spread of breakfast.
Hidzir A. Groups Malaysia, February 16, 2014
Goood Hotel

Location
7.7

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Customer Reviews - Grand Angkasa International Hotel, Medan

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