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Very good 7.1
Based on 190 reviews

Recent customer comments

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Very good



based on 190 reviews
  • Cleanliness 6.9
  • Facilities 6.4
  • Location 7.9
  • Room Comfort/Standard 7.4
  • Service 7.2
  • Value for money 6.5
  • Food/Dining 6.6
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ridha M.
Indonesia
December 31, 2015
old hotel but maintained well
room, breakfast, swimming pool
Nice

Bambang P.
Indonesia
December 30, 2015
Grand aquila not value for money
Prime location
Very old building and room facilities. Food is horrible. Not value for money

Janto L.
Indonesia
December 22, 2015
standard
all stardard
Poor Internet and breakfast no good

Liauw L.
Indonesia
September 14, 2015
old hotel
location
i ordered suite one because in agoda it's told that they have huge rooms. They are 5-star hotel and i expected much. Yes, it is indeed huge room, but they are already old. The staff that tried to help me is a new one and couldn't help me at all. Overall, the experience is not good, the price is too high for that kind of hotel. I won't go there again

Bonar P.
Indonesia
August 30, 2015
Far from expectation
Location near from toll
Getting worse on my 2nd day.. aircon broken, lousy room service (not helpful at all), worst 5* breakfast in my experience.

Bonar P.
Indonesia
August 30, 2015
Far from expectation
Location near from toll
The hotel just so-so, but the breakfast, its really not a 5-star hotel breakfast. The food is very little, some of the trays even left almost empty.. Guava juice here also very poor, tasteless and very watery.. Other thing also, you cant borrow knife here.. even for cutting the fruit or to eat bread at daytime.. I dont know whats the reason, but they don't lend knife. Really dissapointment with the service here..

Darmawan P.
Indonesia
August 17, 2015
not worthed for 5* hotel
The aircon is broken. Entrance key is broken. Breakfast not represent 5* hotel service. Not worthed for the level & price

Emilia S.
Indonesia
August 14, 2015
Super lousy breakfast ever. wifi can't connect
location
Taxi driver there is very ridiculous only ask for extra money even I give he never give me the change and even ask for more money

Erika M.
Indonesia
July 21, 2015
breakfast not completed in variety of food ,
clean room and staff performance is good
Feeling indifferent stay in the hotel, nothing special

Emilia S.
Indonesia
July 13, 2015
normal
normal