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Customers like this hotel for:
    Nearest transport:
  • Medan Train Station (0.3 Km / 4 min walk)
    Area recommended for:
  • shopping
  • business
  • restaurants
    Distance to airport:
  • Kuala Namu International Airport (23.0 Km)
    Customer comments:
  • "Good service", "Great location", "New spacious rooms"
    Top nearby attractions:
  • City Hall (0.0 Km)
  • Merdeka Square (0.1 Km / 2 min walk)
  • Merdeka Walk (0.1 Km / 2 min walk)
  • Grand Palladium Mall (0.4 Km / 5 min walk)

Note: Distances are measured as a straight line.

Grand Aston City Hall Hotel & Serviced Residences

Jl. Balai Kota No. 1 - North Sumatra, Medan City Center, Medan, Indonesia (Show on map)

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"The room, the hospitality and also the ambience of the..."

Mohamad, Malaysia November 06, 2015
Hotel Exterior
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November 25, 2015 - November 27, 2015 | 2 nights
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Features of Grand Aston City Hall Hotel & Serviced Residences

Hotel Facilities

  • 24-hour front desk
  • 24-hour room service
  • airport transfer
  • bar
  • business center
  • coffee shop
  • concierge
  • dry cleaning
  • elevator
  • facilities for disabled guests
  • family room
  • laundry service
  • meeting facilities
  • nightclub
  • poolside bar
  • restaurant
  • room service
  • safety deposit boxes
  • salon
  • shops
  • smoking area

Sports and Recreation

  • fitness center
  • garden
  • hot tub
  • massage
  • outdoor pool
  • pool (kids)
  • sauna
  • spa
  • steamroom


  • free Wi-Fi in all rooms
  • Wi-Fi in public areas


  • car park
  • valet parking

Languages Spoken

  • English
  • Indonesian

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Hotel Description
Ideally nestled in the heart of Medan, right across the famous Merdeka Walk, this charming venue is...see more Ideally nestled in the heart of Medan, right across the famous Merdeka Walk, this charming venue is excellent for both business and leisure travelers. This luxurious 5-star property continuously strives to be Medan’s leading international hotel. Guests can enjoy the pristine surroundings with access to the business district, dining venues, food center, and shopping arcade. Grand Aston City Hall Hotel & Serviced Residences is in fact one of the few commercial buildings in Sumatera with a seismic bearing device that minimizes the impact of earthquakes. If dining out is too much trouble, simply choose one of the hotel’s four food and beverage outlets. There is also a top-end private executive club and night club. Grand Aston City Hall Hotel & Serviced Residences is indeed a stylish place of stay as it is perfect for business, family vacations, couples, and even social gathering.
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Recent customer comments

Filter by Traveler Type
All reviews (1055)

Business travelers (389)

Couples (245)

Solo travelers (127)

Families with young children (132)

Families with older children (86)

Groups (76)

Value for Money
Staff Performance
Hotel Condition/Cleanliness
Room Comfort/Standard
All reviews (1055)
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Muhammad J. Solo travelers
Malaysia, November 15, 2015
3 days in medan

Food, entertainment n environment
Mohamad R. Couples
Malaysia, November 11, 2015
Perfect stay for a short trip!!

The room, the hospitality and also the ambience of the hotel
one of the best hotel I ever stayed .Its totally worth the money..the hospitality, the ambience, the comfy of the room is beyond expectation..keep up the good work.
novy W. Business travelers
Indonesia, November 18, 2015

good design
Had a very comfortable stay. Proximity to main attractions makes it so much better
Reza Y. Business travelers
Indonesia, October 29, 2015
Modern hotel in Medan

Clean, modern, comfort
Modern hotel in the center of Medan City...full facilities, fast check-in/out, and clean
SIA H. Families with older children
Indonesia, October 31, 2015
Dissapointing and expensive

The location of this hotel is good, but the price is too expensive. The hotel managemeny tried to charge me ror items from the mini bar that i did not consume. They called me after i did the check out process to charge me for the items from the mini bar, a bottle of mineral water. I think its clear when you check out from a hotel, everything is done but they have the nerves to call me just regarding a bottle mineral water. Try different hotel, i have a bad experience in this hotel
Indonesia, November 14, 2015
Not satisfied at all

The exterior building looks good
I was staying with my husband for a night and everything there seems to be broken. The door handle,the door stopper, the shower is not working properly, the room is too dark. One of the lift was not working so we have to wait for sometimes every time we need to use the lift. The staff is helpful and the breakfast there is not bad as well.
Lenka K. Couples
Czech Republic, November 06, 2015

japanese style room
had a great time
Wuting C. Business travelers
China, October 27, 2015
Nice Place to Stay

The gym facilities, the food and the hopitality from the staff.
It think it is a nice place to stay over when having a business trip in Medan.
yasser F. Couples
Indonesia, October 21, 2015
Nice hotel

Clean neat and friendly
Michael H. Business travelers
Indonesia, October 17, 2015
Nice, clean hotel located at the center of Medan

Location, specious room, good value for money
Nice stay, will definitely come back

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