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Customers like this hotel for:
    Nearest transport:
  • Medan Train Station (0.3 Km / 4 min walk)
    Area recommended for:
  • shopping
  • business
  • restaurants
    Distance to airport:
  • Kuala Namu International Airport (23.0 Km)
    Customer comments:
  • "Good service", "Great location", "New spacious rooms"
    Top attractions in the area:
  • City Hall (0.0 Km)
  • Merdeka Square (0.1 Km / 2 min walk)
  • Merdeka Walk (0.1 Km / 2 min walk)
  • Grand Palladium Mall (0.4 Km / 5 min walk)

Note: Distances are measured as a straight line.

Grand Aston City Hall Hotel & Serviced Residences

Jl. Balai Kota No. 1 - North Sumatra, Medan City Center, Medan, Indonesia (Show on map)

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"Staff friendless inconsistent throughout the hotel..."

SUHENDRA, Indonesia October 11, 2015
Choose your room
October 14, 2015 - October 16, 2015 | 2 nights
Room Types Max
per room per night

Features of Grand Aston City Hall Hotel & Serviced Residences

Hotel Facilities

  • 24-hour front desk
  • 24-hour room service
  • airport transfer
  • bar
  • business center
  • coffee shop
  • concierge
  • dry cleaning
  • elevator
  • facilities for disabled guests
  • family room
  • laundry service
  • meeting facilities
  • nightclub
  • poolside bar
  • restaurant
  • room service
  • safety deposit boxes
  • salon
  • shops
  • smoking area

Sports and Recreation

  • fitness center
  • garden
  • hot tub
  • massage
  • outdoor pool
  • pool (kids)
  • sauna
  • spa
  • steamroom


  • free Wi-Fi in all rooms
  • Wi-Fi in public areas


  • car park
  • valet parking

Languages Spoken

  • English
  • Indonesian

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Sale ends soon!
Hotel Description
Ideally nestled in the heart of Medan, right across the famous Merdeka Walk, this charming venue is...see more Ideally nestled in the heart of Medan, right across the famous Merdeka Walk, this charming venue is excellent for both business and leisure travelers. This luxurious 5-star property continuously strives to be Medan’s leading international hotel. Guests can enjoy the pristine surroundings with access to the business district, dining venues, food center, and shopping arcade. Grand Aston City Hall Hotel & Serviced Residences is in fact one of the few commercial buildings in Sumatera with a seismic bearing device that minimizes the impact of earthquakes. If dining out is too much trouble, simply choose one of the hotel’s four food and beverage outlets. There is also a top-end private executive club and night club. Grand Aston City Hall Hotel & Serviced Residences is indeed a stylish place of stay as it is perfect for business, family vacations, couples, and even social gathering.
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Food, drink and entertainment

Recent customer comments

Filter by Traveler Type
All reviews (1036)

Business travelers (382)

Couples (240)

Solo travelers (126)

Families with young children (130)

Families with older children (83)

Groups (75)

Value for Money
Staff Performance
Hotel Condition/Cleanliness
Room Comfort/Standard
All reviews (1036)
Sort by:
N.J. H. Solo travelers
United States of America, October 12, 2015
Weekend stay

1, Location. 2. helpful attitude of the front desk staff. 3. Value for the money.
They were very efficient to organize a reunion lunch at short notice. However they could not give me a smoke free room at the top floor. Their fruit bar for breakfast was pathetic.
Indonesia, October 12, 2015
Good and bad

Staff friendless inconsistent throughout the hotel experience
shella L. Business travelers
Singapore, October 07, 2015
Clean and Comfy

Dining experience is good, the room is comfortable and service is good
It was good
Hasbiallah K. Business travelers
Indonesia, October 06, 2015
there is no hot small towel during check in

Breakfast, Room, and View
One night
Isaac E. Couples
Malaysia, October 03, 2015

Nice room
Hideyuki M. Business travelers
Japan, September 28, 2015
Very Nice

Clean and comfortable
Clean and comfortable. will come back to this hotel
Wendy D. Business travelers
Indonesia, September 23, 2015
Good location

Location, location, location
Good stay. So-so breakfast. Good location
Thomas B. Couples
Indonesia, September 22, 2015
as grand as the name

location, friendliness, easy access
as a regular guess, for sure there are no things that to add for uncomfortable comments except to manage the space of BF area and to arrange an integrated system for the 3 elevator to synchronize at one button, not to press both side button to operation both sided elevator to the same floor.
Kaiqi S. Couples
Singapore, September 19, 2015
Hotel in Great Location

Location, Food, Comfort
Excellent stay. Free shuttle service to Airport Railink Station. Merdeka Walk just across the road.
Peter E. Couples
United Kingdom, September 12, 2015
Great hotel. Best place to stay in Medan

Rooms were extremly comfortable, great staff and amazing choice for breakfast
Most enjoyable stay. Highly recommend you stay here if visiting Medan

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